medley.se Reviews 11

Customer service is terrible. No answer on the customer service number after 30min. We have completed 3 intensive courses, One at stage 1 and two stage 2 in Täby. The intensive courses for kids are 30min each over 5 consecutive days, with about 8 children and two teachers. They don't develop the course during the week with the same daily schedule that doesn't focus on technique but more on play. Also the course is limited by the least capable child in the group. Each kid gets 5min or less of teacher focus. Also they have an anti-customer cancellation policy, only refunding within the legally required two weeks for online purchases. Teachers are young and about half I would say are unengaged or uncomfortable around younger children.

The customer service is a mess..

I registered my son in a swimming course and because of the sudden moving from the city we couldn’t attend the course. I told them at the beginning and ask if it is okay to refund or help us to move the course to the new city and they told me very impolitely that they cannot do anything.
I recommend them to at least employ a more polite person which can understand the customers. You have the monopoly in Linköping and people are forced to come to you. For sure you won’t be able to compete in a fair market.