Website says order before 9pm and you get it next day. I ordered on a Thursday before 9pm, it didnt arrive until Monday. Called them and they said it was a courier issue, not their fault. Fair enough,... See more
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See what reviewers are saying
Na ruim een week de orozyme bucco fresh plaque off en veggiedent kauwstrips gebruikt te hebben zie ik al duidelijk verschil bij mijn 2 honden. Het tandsteen is aanzienlijk verminderd en ze stinken ook... See more
I use medpets to order food and supplements for my dog. They are mostly more expensive than other vendors but 100% reliable - fast (usually next day) delivery, items undamaged in transit, and never an... See more
I ordered a couple of products here for my cats. Unfortunately, one item was not in stock. However I do appreciate their communication on this, so still 5 stars. I got emails with updates and tey expl... See more
Company details
About Medpets
Written by the company
Medpets.nl is dé online shop voor de gezondheid van je dier. Met ons digitale platform leveren wij het beste voor jouw huisdier. In onze webshop vind je een ruim en kwalitatief assortiment voor huisdieren.
✓ Gratis deskundig dierenarts advies
✓ Gratis verzending vanaf €69,-
✓ Voor 21:30 besteld, morgen in huis
Medpets-app
Download nu onze Medpets-app en profiteer van unieke app-only deals!
Klantvriendelijke service
Bij Medpets.nl profiteer je niet alleen van een uitgebreid assortiment kwaliteitsproducten, maar ook van een snelle en klantvriendelijke service. Heb je vragen over een product of over de gezondheid van jouw huisdier? Dan staat ons veterinaire team, bestaande uit dierenartsen en paraveterinairen, voor je klaar. Zij helpen je graag met deskundig en vrijblijvend advies, zodat je altijd de beste keuze kunt maken voor jouw dier.
★ Klantenservice: Klantenservice@medpets.nl
★ Veterinair team: Dierenarts@medpets.nl
★ Whatsapp: 0031- 850 871 297
Nieuwsbrief
Ben jij op zoek naar aanbiedingen én wil jij als baasje tips om jouw huisdier de allerbeste zorg te geven? Meld je dan snel aan voor onze nieuwsbrief, en ontvang alle kortingen en tips in je mailbox!
Medpets.nl is dé online shop voor de gezondheid van je dier.
Written by the company
- Uitgebreid assortiment
- Diergeneesmiddelen, voedingssupplementen, dagelijkse benodigdheden, (dieet)voeding en nog veel meer. Wij hebben meer dan 20.000 producten in ons assortiment!
- Deskundige klantenservice
- van 8:30 - 13:00 uur zijn wij op ons telefoonnummer 0186 - 57 55 28 bereikbaar voor vragen over uw bestelling of productadvies. Vermoed u dat er problemen zijn met de levering van uw bestelling? Neem dan direct contact met ons op.
- Snelle levering
- Als u op werkdagen vóór 21:00 uur bestelt en betaalt met iDeal, Creditcard of PayPal, dan wordt uw bestelling (mits op voorraad) nog dezelfde werkdag naar u verzonden
Medpets-app
Download nu de app voor nog meer gemak!
Met de Medpets app heb je alles voor de gezondheid van je huisdier binnen handbereik. Bestel snel en eenvoudig vertrouwde producten, profiteer van hoge kortingen en blijf moeiteloos voorzien in de dagelijkse zorg voor je dier, altijd en overal met de Medpets app voor iOS en Android.
Contact info
Emmerblok 1, 4751 XE, Oud Gastel, Netherlands
- 0186-575528
- klantenservice@medpets.nl
- www.medpets.nl
Week acties
4.6
Excellent
52k reviews
Asks customers to review
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They lied about having it in stock when I ordered!
When ordering the balls here they where in stock and I liked the expected delivery date. However, quickly after the confimation email, came an email that it was not in stock after all. First I accepted waiting a little longer, but they kept moving forward the delivery date, upto almost a month and half later. Which was unacceptable to me, so I canceled the order. Cancelling did go quick and well.
And also, they offered me a gift after my order, which turned out to be only discount vouchers, useless, that's no gift. No more medpets for me.
11 May 2026
Unprompted review
Reply from Medpets
Beste klant,
Dank voor uw reactie. Het spijt ons te horen dat u niet tevreden bent. We begrijpen je teleurstelling en bieden onze oprechte excuses aan voor het ongemak. Het is natuurlijk niet de bedoeling dat verwachte levertijden steeds worden verschoven. We nemen je feedback serieus en zullen dit intern bespreken om herhaling te voorkomen.
Met vriendelijke groet, Team Medpets.
Quick sending.
22 April 2026
Always find what i need
Always find what i need. Big variety of articles, different brands and prices. My American Bully has severe dermatite and i can always find what i need for him and we still can ask for professional advice. 5*
29 January 2026
Delivery & product
Everything was great delivery was prompt. The product is great! Dry & wet food are very pleasant to give our doggie ! Being able to reach them via WhatsApp App is great. They are very helpful!@
16 April 2026
Have damage product with delivery they…
I didn’t receive the product because have damage during the delivery they send back to the costumer and passed 10 days and I don’t receive my order!
19 April 2026
Reply from Medpets
Dear,
Thank you for your review.
We are sorry to hear the parcel is being returned. We have contacted you via e-mail.
With kind regards,
Team Medpets
Good
Good, i ordered and fast shipping, tracking was all good. Cat like the product and has good/resting effect. Less meowing at night, she is calmer
20 November 2025
Great delivery, good quality product
Great, speedy delivery service. Product high quality and good value for money purchasing through Medpets.
30 November 2025
Continuous delays
Customer service was nice, but it’s the second time we’ve experienced with Medpets continuous delays in shipments, where items are marked as available online and given a delivery date, only to receive them at times, a couple weeks later. Difficult to manage with pets that require specialized foods.
29 March 2026
One of my favorite sites
I order here cat food, and medication. Good prices, fast shipping, sometimes sales, and discounts!
23 March 2026
Quickly received high quality products.
Quickly received high quality products.
Price wise nothing to complain either.
23 May 2025
Fast delivery!
16 March 2026
Good product and website
Good product and website, Delivery did not come the next day as promised but took quite some time
27 February 2026
I recommend this store
Everything went great. Fast shipping. I'll definitely be back to this store.
9 February 2026
Fast delivery and good service
I had a fantastic experience ordering from Medpets.com. I bought supplies for my degus, and I was honestly impressed by how quickly everything arrived. The package was delivered the next day. Everything was well packed and exactly as described. The whole process was smooth, from ordering to delivery. Overall, I’m extremely satisfied with the service and will definitely order from Medpets.com again. Highly recommended!
28 January 2026
By far the worst experiences I've had…
By far the worst experiences I've had ordering online. I've ordered several times from them so far. Each time saying that I had bad luck with the delivery of the products, but I was wrong. I ordered dog food, an average of 85 Eur/order. In my case, the delivery took ... 2 - 3 weeks. They probably bring it from China by boat. I received many emails about the delivery, delays after delays. It is delivered in 3 days, after two days I received another email that it takes another 3 days and so on. I made the last order on Jan 27, and today I received another email that it is delivered on Feb 13. I hope to receive it by March/April. I hope that the food doesn't arrive already expired. I made a complaint to them last time about the late delivery. They replied that they were sorry and that understood me 🙂 This standard response, sent just to send a response to my complaint, didn't help me at all. Now I have the same problem. They probably answer the same way or use another standard template.
I hope others don't suffer the same thing. Considering my "unique" experiences with them, for me this was the last order.
10 February 2026
Unprompted review
Reply from Medpets
Dear,
We deeply regret the inconvenience you've faced with the delivery of your orders. It's frustrating to experience repeated delays, and we sincerely apologize for not meeting your expectations. Your feedback is important to us, and we are committed to improving our delivery process.
We understand how vital timely delivery is, especially for pet food, and we assure you that we are actively working on solutions to prevent such delays in the future. We appreciate your patience and understanding.
If there’s anything specific we can do to assist or resolve your current order issue, or if you have any further questions, please let us know. We're here to help.
Kind regard,
Team Medpets
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