Meineke Car Care Reviews 

1,362
TrustScore 4.5 out of 5

4.5

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Review summary

Created with AI, based on recent reviews

Looking at 1,272 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently highlight the exceptional dedication of the team, noting that the staff is consistently polite, professional, and genuinely helpful during every single visit. Consumers also appreciate the remarkably fast and efficient service, explaining that various vehicle issues are diagnosed accurately and resolved in a very timely manner. Some reviewers were not happy with scheduling challenges, explaining that pre-booked appointments do not always prevent frustrating wait times or delays. Additionally, a few people mentioned unexpected higher costs and pricing discrepancies regarding major vehicle repairs experienced upon picking up their cars.

What people talk about most

Service

Clients share positive opinions on service, noting that staff are quick, helpful, and professional. Reviewers... See more

Staff

Reviewers highlight positive aspects of staff, noting that employees are very friendly, knowledgeable, and... See more

Price

People report ambiguous experiences with price, featuring starkly contrasting opinions. While many reviewers... See more

Customer service

Users describe positive interactions with customer_service. Reviewers frequently highlight staff members who... See more

Location

Customers consistently note ambiguous experiences with location, as opinions are sharply divided across... See more

Reviews shaping this summary

Rated 5 out of 5 stars

i was visiting my son on 07/06/26. I needed assistance with a vehicle issue. Amber assigned my vehicle to a service tech and took care of my issue efficiently, professionally and with the ut... See more

Rated 5 out of 5 stars

Went into the location on North Grand in Pueblo CO for an oil change & was out within an hour. Service was fast and efficient. Kevin the manager was very nice and personable. Will definitely return

Rated 5 out of 5 stars

The guys at hartford city mieneke were really nice and did their job outstandingly.the manger was professional and did his job to the upmost.ty hartford mieneke for your professionalism.

Rated 5 out of 5 stars

I went this morning for a replacement of battery tunnel and battery. Dave and his staff strikes again. The friendliness, professionalism and people service is outstanding. I highly recommend them.... See more


Company details

  1. Vehicle repair shop
  2. Vehicle Repair
  3. Car service
  4. Mechanic

Written by the company

We can help you with all your auto repair and car care maintenance needs so you can get on with life.


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

1k reviews

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1-star

No recent history of asking for reviews

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Hasn’t replied to negative reviews

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4.5

All reviews

(1,362)

1,284 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

My car needed an AC recharge

My car needed an AC recharge. He made me pay for it even though he said he couldn’t do it because it needed a part they didn’t have and couldn’t get. But he insisted he did the recharge service and used product that leaked out because I needed a part, it wasn’t his fault, so I had to pay for it and drive away in a hot car. Then a friend of mine recharged it for me for free and told me it wasn’t difficult, nothing needed to be replaced, and it’s been working perfectly for two weeks since he actually fixed it. I called and spoke to the manager who told me he was the one who worked on it and he changed the story three times in the course of the phone conversation, but insisted he’s been doing it for 12 years and he’s the manager, so of course he can be trusted. And he wouldn’t refund me. I’ve told several friends about this place since then, and one of them also had a horrible experience when he took his car to them for simple maintenance. They don’t know what they’re doing unless they’re sliding a credit card. Save your money and go somewhere else. These guys are idiots and they’re crooks

20 June 2026
Unprompted review
Rated 5 out of 5 stars

Oil change

Went into the location on North Grand in Pueblo CO for an oil change & was out within an hour. Service was fast and efficient. Kevin the manager was very nice and personable. Will definitely return

12 July 2026
Unprompted review
Rated 5 out of 5 stars

i was visiting my son on 07/06/26

i was visiting my son on 07/06/26. I needed assistance with a vehicle issue. Amber assigned my vehicle to a service tech and took care of my issue efficiently, professionally and with the utmost extra-mile in customer service.

The other staff members were also very courteous.

Hats off to Ms. Amber

Respectfully,

Vincent Martin

6 July 2026
Unprompted review
Rated 1 out of 5 stars

Received a $1200 estimate for an AC…

Received a $1200 estimate for an AC condensor (which i thought was high) but they could do it right away and its 90 degrees out. so I agreed to the estimate. when I went to pick up the car the bill was $1630, he said he made a mistake on the estimate (the link to the estimate has since disappeared on my phone) he knocked off $100 but I was in a pickle, the job was done and I needed the car pick up my grandson in the week. so buyer beware, Ill never go back to any meineke center.

10 July 2026
Unprompted review
Rated 1 out of 5 stars

Didn’t fix my car and made me uncomfortable

I went in because my a/c hadn’t been working. I told them I thought it was the blower motor because my fans weren’t pushing air.

I got a call saying it wasn’t the blower motor, that they took it out and it was working fine. They told me I didn’t need to replace the blower motor, and that they wanted to run a diagnostic. I signed an estimate, gave the go ahead.

They called me again to let me know that the cabin air filter had been installed wrong and was allowing debris in. They said they “fixed it”.

When I picked my car up, the man at the front desk was more concerned with looking at my chest than he was explaining to me what had been done to my car. (I don’t know his name) I took my keys, left the parking lot, and my a/c wasn’t pushing air. I turned around, came back in, said it wasn’t working.

They had the technician come back out, he said it’d been working great before I left, and when he started the car, the a/c (set to max) started pushing air very weakly and with an egregious sound. But still, the man at the front desk was more concerned with looking me over. (This is relevant.)

I told them it didn’t work for me, maybe it was a wiring issue. They said they’d have to take out the dash and wouldn’t have time today, but maybe the issue would resolve itself and if I kept having issues to come back. I just wanted to get out of there because I didn’t want to be around him anymore, so I accepted it and left.

I decided to wait more than a month for my boyfriend to visit and try to fix it (in a heatwave) because the man at the front desk made me so uncomfortable with the staring.

In his repairs, we popped off the cover where the air filter is supposed to live and there was no cabin air filter!

In short, they diagnosed a problem, did not fix it while claiming they did, dismissed me when I said they didn’t fix it, and sent me on my way. All while making me incredibly uncomfortable! So.. I will not be returning. For anything. Ever. :)

Oh and by the way: we replaced the blower motor and installed a new cabin air filter. And it worked.
(The resistor was not the issue, we tried it out with just that first)

8 June 2026
Unprompted review
Rated 1 out of 5 stars

Price Gouging at its finest

The place was great 2 years ago I am a loyal customer, the Alex guy 5 stars then.My recent experience of them attempting to price gouge 1600$ for a radiator cooling fan plus the 180$ diagnostic was unethical. I purchased the fan at auto zone for 550$ and installed in 20 minutes 6 tabs and 2 8mm bolts.

7 July 2026
Unprompted review
Rated 1 out of 5 stars

I am 71 years old and this was the…

I am 71 years old and this was the absolute worse experience I have ever seen . We travelled from Southwest Missouri to Chicago. I had recently purchased a used Honda Pilot and was told the front lower control arms has been replaced by the Honda dealer where I purchased it. The tires started wearing on our trip to Chicago. Apparently the front end was not aligned after installing the new control arms. I went to this Meinike repair on Friday around noon. They asked me to come back at 3:30. When I returned I was told they couldn't get to it that day. Could I bring it back on Saturday morning at 8:00. I was there at 8:00 on Saturday. I was told the repairs would take an hour to complete. I waited until 10:00 and mycar was still sitting outside. I asked the service writer lady (who was wonderful by the way) if there was a problem. She went and asked the shop manager if they were going to get to it. He told her the were just about to bring it in. I told the nice lady, great as I had an appointment at noon a few minutes away. An hour later my car was still outside. It never moved. At this point I asked for my keys to be returned so I could make my appointment and then try to find another shop to do the alignment. Of course at 12;30 on a Saturday there was no one who could get it in. This repair facility has cost me two days to return to Missouri. I had to wait until Monday to get the alignment done. WORST REPAIR SHOP I'VE EVER BEEN TO


11 July 2026
Unprompted review
Rated 5 out of 5 stars

Excellent Efficient Repair Service

YouMeineke Kingman provides across-the-board excellent vehicle repair and maintenance service. The customer service area to the bays are welcoming, and well kept. The service from diagnostics to repairs are completed with accuracy and efficiency. Ryan, and the rest of the staff/mechanics are all knowledgeable and provide friendly customer service. An excellent experience every time, much appreciated.

10 July 2026
Unprompted review
Rated 5 out of 5 stars

A place that you can trust.

Location 2110, Las Vegas, NV.
Jacques and Mike were very patient and took the time to explain all the items needed. They painstakingly did all the suspension needed and even drove me to get lunch, while waiting. Very honest, up front, polite and efficient.Keep this team together, they are a winning team!

8 July 2026
Unprompted review
Rated 1 out of 5 stars

Horrible service

Horrible service, went for oil change and tire rotation. Tire rotation was not done. Mechanic Matt was too concerned with upselling my AC compressor when he didnt check every component. When i asked about that he gave me a unprofessional response like I was stupid. Told me my car had dual blend door acuator , It only has one. If you like getting ripped off this is the place for you. Nothing worse than when a "mechanic" treats you like your dumb. Zero stars actually.

7 July 2026
Unprompted review
Rated 1 out of 5 stars

My vehicle was taken in for an issue…

My vehicle was taken in for an issue with over heating. Apparently nothing was found wrong with the coolant etc diagnostic testing. And oil change was recommended because the oil level was low, and i was told that COULD be the problem which causes over heating. Ok Kool. My daughter even called before picking up the vehicle if they test drove the vehicle and their response was YES. Anyways my daughter did not even get up the street from the shop and the vehicle started over heating and the oil came directly out. Clearly they did not test drive the vehicle, secondly nothing was offered to help get the vehicle back to their shop. They act like oh well, an explanation was given about maybe their software needs updated because nothing came back on the diagnostic test. The sole purpose of this visit is too see why the car kept overheating. They didnt offered to tow my vehicle back to their shop, which would have cost me more money. They simple act like they did not care and basically they could not do nothing but take my 254 dollars like it wasn't nothing. I understand I rendered their services but no care was given at all. Lesson Learned I would not recommend this location at all!

8 July 2026
Unprompted review
Rated 5 out of 5 stars

The staff is EXTREMELY kind and…

The staff is EXTREMELY kind and KNOWLEDGABLE. They are on point with their service time, and even if they are running a little longer than usual they will keep you informed. They definitely will explain to you in detail expense of requested services and are always a little less costly than others. This is my always Go to spot.

22 June 2026
Unprompted review
Rated 1 out of 5 stars

NO CONCERN FOR THE CUSTOMER!

Someone drilled a hole in the bottom of my gas tank and stole my gas. One block away was a Meineke and I asked them to replace my tank with one comparable to mine. Mine did not have the sensor that is in some tanks to avoid overflow. The one they put in my vehicle has the sensor and prevents me from pumping gas normally. I came back to have them change it to the correct tank and the owner said, "TOO LATE NOW"! and laughed. He never offered to correct the mistake that he knew was made. This is the Meineke at 3002 East Tudor Rd. Anchorage, AK

12 August 2025
Unprompted review
Rated 5 out of 5 stars

I cant say enough good things about the…

I cant say enough good things about the Meineke at Elm Street. Have been going there for the past 10 years and always a good experience.
2 weeks ago my car died in Vermont and for 2 weeks they couldn’t even figure out what was wrong and kept telling me my motor was damaged.
I paid $900 to have it towed back to Manchester and to Meineke. They got it yesterday after they closed and had it fixed by 4pm today!
I cant even tell you how much I appreciate these guys. Paid $250 and my car runs fine. Never cheating on them again

7 July 2026
Unprompted review
Rated 5 out of 5 stars

Far from home

Far from home, I needed my brakes checked just for peace of mind, and that's what I got from Troy and company, no charge. I only wish my local Kia dealer had such integrity.

30 June 2026
Unprompted review
Rated 5 out of 5 stars

Reliable Repair Shop

I’ve taken my vehicle there more than once and had a good experience. The Mechanic is thorough about analyzing your vehicle and honest. The prices are reasonable for services.

5 July 2026
Unprompted review
Rated 5 out of 5 stars

Saved by a hero while traveling and repairs needed

My family was traveling and had an emergent issue with a muffler that had broken loose. James answered the phone and then handled the service from beginning to end. He expedited their service and had them on the road again in just a few hours. This level of service is unprecedented. James "gets it" ! Forget 5 stars - give them 10! Thank you James.

5 July 2026
Unprompted review

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