Memberspace Reviews 141

TrustScore 5 out of 5

4.8

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Rated 5 out of 5 stars

Memberspace was easy to integrate with our Squarespace website. We have used it for about +3 years and it's been exactly what we were looking for. Their customer service is also very active and are al... See more

Rated 5 out of 5 stars

We’ve trusted MemberSpace with some of our most sensitive member data, and they’ve never let us down. Their security and reliability give us complete peace of mind. On top of that, their customer serv... See more

Rated 5 out of 5 stars

Chelsea helped me and answered all my questions throughout the entire process. Right from the first enquiry, Chelsea continues to answer emails quickly and clearly, helping with any of my confusion. T... See more

Rated 5 out of 5 stars

Memberspace makes us feel they care. They very quickly assess and understand our needs. The staff genuinely want us to have a smooth, unflustered experience of using Memberspace, so they do their utmo... See more

Company details

  1. Software company

Written by the company

Add a membership paywall to any part of your website. Protect a content library, online course, community, newsletter, videos, paid podcast and more.


Contact info

4.8

Excellent

TrustScore 5 out of 5

141 reviews

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Rated 5 out of 5 stars

Impressive service

We had a bizarre issue where we weren't receiving emails from MemberSpace sent to one specific email address but we were getting them fine on other addresses within the tenant. I logged a ticket with their support team and was dealing with Jen Sommers. Jen was friendly, helpful and knowledgeable and our problem was resolved within 24 hours of raising it. The communication was great from start to finish and I can't fault their services at all. Thank you Jen!

22 November 2022
Unprompted review
Rated 5 out of 5 stars

Great Customer Support!

Have had an amazing few months while using Memberspace. Not only is their product next level, their support always goes above and beyond!

Starting a website can be daunting, but having a team of support members who answer all of your questions makes it that much easier! Thanks team!

18 October 2022
Unprompted review
Rated 5 out of 5 stars

Amazing customer service

Memberspace has been integrated with my website and have been amazing. A great platform if you wish to incorporate a membership programme. I am using sqaurespace. Customer support is amazing and replies are very fast and helpful.

29 March 2022
Unprompted review
Rated 5 out of 5 stars

I absolutely love Memberspace

I absolutely love Memberspace. It's ability to integrate with many different CMS' makes it a flexible system to work with. The videos in each section walk you step by step through setup, and are tailored directly to your CMS. The simplicity of use does not take away from the features that are provided. It makes the scalability of your website simple to manage.

10 February 2022
Unprompted review
Rated 5 out of 5 stars

Amazing TEAM

Amazing TEAM! Memberspace is a super platform with REAL people in support that ACTUALLY care. They went above and beyond so that my blind clients could have a wonderful user experience.....thank you thank you thank you. My blind clients were so moved that someone actually cared. #heros

14 September 2021
Unprompted review
Rated 5 out of 5 stars

Amazing Customer Service and Support...Every time we have a question or an…

Every time we have a question or an issue relating to memberspace, the support is pretty remarkable. Often times within minutes we will have a response and someone taking care of our query...

We’ve been with memberspace for several years now and it’s one of the most consistent things we’ve noticed about them — their support is terrific and remarkable in speed.

7 September 2021
Unprompted review
Rated 5 out of 5 stars

The #1 online membership management tool

MemberSpace is a very nifty tool for anyone looking to quickly add membership functionality to their website.

The customer service is also second-to-none. They reply in minutes and are extremely attentive to their users' needs and challenges.

17 May 2021
Unprompted review
Rated 5 out of 5 stars

Our search is over!

After about a week of searching through AMS systems that did not fit our organization's need either because it offered too little, too much, or was just confusing, a google search brought me to "Memberspace". It could not have been more simple to use and when a question did come up, the customer service team was amazing and actually providing me a customized video to show me exactly what I needed to do. I have never seen this sort of support before! Our organization is now able to build an AMS system that is exactly what we need with the assurance that we have the support moving forward.

5 May 2021
Unprompted review
Rated 5 out of 5 stars

A dream to collaborate with!

The Memberspace support team has been excellent to work with. They handled my questions quickly and were a dream to collaborate with during my trial period. My site is now live, and I couldn't be happier with the white label membership package!

8 April 2021
Unprompted review
Rated 5 out of 5 stars

Me and my BFF, Memberspace

Switching from a donation-based model to a subscription-based model was a scary shift for me to take. But Memberspace empowered me to add it onto my website myself and it was the best change for my growing online private yoga library! Having a third-party be essentially my manager for me has been SO seamless. One time, I ended up having a problem with my website domain itself - and not knowing what the problem was, I had a super interactive back and forth with support at Memberspace doing everything in their power to help me. Their support team is incredibly responsive and will explain everything in layman's terms for you. I can't believe that as my memberships continue to compile, I only pay Memberspace $25/month to essentially sustain my entire business model. Do NOT hesitate on employing them for a subscription-based platform!!

18 February 2021
Unprompted review
Rated 5 out of 5 stars

Straight up awesome

We have a coaching and mentorship business that we are VERY passionate about and want to provide the best experience possible to our members. Memberspace makes that happen by ensuring our exclusive content is protected. We don't want to deny anyone access to what we teach but access is earned and it has been a huge lifesaver for us being able to use Memberspaces versatile tool. Thank you!

18 January 2021
Unprompted review
Rated 5 out of 5 stars

Better than I ever could have expected!

As an independent freelance web developer, I spend a lot of time working with my clients to find the right tools and systems to help bring their vision to life online. When I had a client reach out to me needing a gated section of their website with content specific for paying members, I vetted around 8 different platforms to find the right one. MemberSpace was by far the best option, and every feature I could dream of was baked into the system. It was incredibly easy to setup and integrate onto me client's site, and the customer support team quickly responded to any question I had with a clear response. I will absolutely use this tool for every member site I implement in the future.

26 October 2020
Unprompted review
Rated 5 out of 5 stars

I am loving MemberSpace!

I am loving MemberSpace and have found it easy to use. While this is my first membership site and I’m still figuring things out, everything makes a lot of sense and the tutorials are great! Overall an excellent experience with great customer service!

4 September 2020
Unprompted review
Rated 5 out of 5 stars

Well thought out features

Well thought out features, implemented in a very simple and effective manner. The help and documentation is very good, and the support is quick and responsive. They seem to get it!

23 July 2020
Unprompted review
Rated 5 out of 5 stars

Memberspace rocks!

I've been using Memberspace for my membership site for over a year and they continue to impress me with their product and their customer service. Memberspace is really easy to use and super flexible, it works with any idea I can come up with. Plus, anytime I'm even slightly stuck, I just reach out to their customer service team and I get an answer really fast (and without waiting on hold forever...it's all done by email and chat).

I've had a great experience with Memberspace and I would recommend it to anyone looking to add password protected content to their website.

4 June 2020
Unprompted review

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