Memory Foam Warehouse Reviews 2,427

TrustScore 4.5 out of 5

4.5

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Review summary

Created with AI, based on recent reviews

Considering 107 reviews, reviewers overwhelmingly had a great experience with this company, frequently praising the excellent quality and comfort of the products, especially the mattresses and toppers, which are often described as transformative for sleep. Customers appreciate the wide product choice, reasonable prices, and the overall value for money, with many noting the products meet or exceed expectations. The service is consistently highlighted as superb, with easy ordering processes and efficient communication. However, some people experienced issues with delivery, including incorrect dates, delays, damaged items in transit, and poor communication from the delivery company. A few other people also felt that the mattress firmness was not as advertised or that the product did not fit their bed frame correctly.

What people talk about most

Product

Users describe positive interactions with product, frequently praising the excellent quality and comfort of... See more

Delivery service

Reviewers mention ambiguous feedback about delivery service, with many praising fast and efficient delivery,... See more

Quality

Customers consistently note positive experiences with quality, often praising the excellent quality of... See more

Price

Clients share positive opinions on price, consistently finding products like mattresses to be of good quality... See more

Service

Customers had positive experiences with service, often describing it as great, excellent, and efficient.... See more

Reviews shaping this summary

Rated 5 out of 5 stars

We wanted a memory foam topper for our king size bed. Our daughter had previously purchased one from Memory Foam Warehouse and recommended them to us. There is good product choice & information online... See more

Company replied

Rated 5 out of 5 stars

Great service fast delivery . I had mattresses from memory foam warehouse before always super service. Now I tied the other big names and the difference is massive. As a couple the titan Ae king size... See more

Company replied

Rated 5 out of 5 stars

Easy shopping, quick delivery, vacuum packed for ease, but most importantly, perfect 10cm deep memory foam mattress topper. Has really made my hard mattress a dream to sleep on, no aching hip or back... See more

Company replied

Rated 5 out of 5 stars

I bought a king size bed and mattress from Memory Foam Warehouse years ago and needed to now get a small double. I decided to go back to this company as I know how comfortable their mattresses are, th... See more

Company replied


Company details

  1. #137 of 219 best companies in Bedroom furniture shop
  2. #70 of 114 best companies in Bed shop
  3. #51 of 84 best companies in Mattress Shop

Written by the company

The money-saving mattress store. Our memory foam mattresses, pillows, beds and memory foam toppers come in a range of prices, styles and comfort levels to suit everyone!

200 Nights Sleep Trial and Free Delivery

200 Nights Sleep Trial and Free Delivery on orders over £99 on selected products

200 Nights Sleep Trial and Free Delivery on orders over £99 on selected products
Free delivery on orders over £99 with 3-5 day delivery and 200 nights sleep trial on selected mattresses.

Contact info

4.5

Excellent

TrustScore 4.5 out of 5

2k reviews

5-star
4-star
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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 1 week

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Rated 4 out of 5 stars

Very happy with our new mattress.

Very pleased with the mattress it arrived well packaged and is comfortable and good quality. Pleased that there wasn’t a lingering chemical smell when it was unpacked, (as I have read on the internet that this can be a problem with memory foam mattresses from various companies). There was an issue with the courier who sent out the wrong delivery information, hence 4 stars not 5. However, on contacting the store about this they sorted it out promptly and professionally with no issues.

13 March 2026
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Reply from Memory Foam Warehouse

Many thanks for taking the time to leave such a positive review, and thank you for purchasing your new mattress from us. We hope you enjoy many comfortable nights' sleep. Kind regards, MFW Customer Services.

Rated 5 out of 5 stars

Great products

Great products, great prices, Delivery times always good. Have purchased many times.

13 March 2026
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Reply from Memory Foam Warehouse

Thank you for being a returning customer, that really means a lot an many thanks for taking the time to leave such a positive review, and thank you for purchasing your new mattress from us. We hope you enjoy many comfortable nights' sleep. Kind regards, MFW Customer Services.

Rated 5 out of 5 stars
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Reply from Memory Foam Warehouse

Many thanks for taking the time to leave a positive review, and thank you for purchasing your new mattress from us. We hope you enjoy many comfortable nights' sleep. Kind regards, MFW Customer Services.

Rated 5 out of 5 stars

Great service

Great service, quick delivery and excellent mattress.

24 January 2026
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Reply from Memory Foam Warehouse

Many thanks for taking the time to leave such a positive review, and thank you for purchasing your new mattress from us. We hope you enjoy many comfortable nights' sleep. Kind regards, MFW Customer Services.

Rated 5 out of 5 stars
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Reply from Memory Foam Warehouse

Many thanks for taking the time to leave such a positive review, and thank you for purchasing your new mattress from us. We hope you enjoy many comfortable nights' sleep. Kind regards, MFW Customer Services.

Rated 5 out of 5 stars

Nice an firm after my last one which I…

Nice an firm after my last one which I had for years

16 January 2026
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Reply from Memory Foam Warehouse

Many thanks for taking the time to leave such a positive review, and thank you for purchasing your new mattress from us. We hope you enjoy many comfortable nights' sleep. Kind regards, MFW Customer Services.

Rated 5 out of 5 stars

A quick delivery

15 January 2026
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Reply from Memory Foam Warehouse

Many thanks for taking the time to leave such a positive review, and thank you for purchasing your new mattress from us. We hope you enjoy many comfortable nights' sleep. Kind regards, MFW Customer Services.

Rated 5 out of 5 stars

Very quick service and helpful delivery…

Very quick service and helpful delivery man

28 January 2026
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Reply from Memory Foam Warehouse

Many thanks for taking the time to leave such a positive review, and thank you for purchasing your new mattress from us. We hope you enjoy many comfortable nights' sleep. Kind regards, MFW Customer Services.

Rated 5 out of 5 stars

Efficient & good products.

Efficient & good products.
Have bought before from Memory Foam Warehouse after visiting the showroom quite a number of years ago & have always been happy with the mattresses.

25 January 2026
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Reply from Memory Foam Warehouse

Many thanks for taking the time to leave such a positive review, and thank you for purchasing your new mattress from us. We hope you enjoy many comfortable nights' sleep. Kind regards, MFW Customer Services.

Rated 1 out of 5 stars

Didn’t even turn up and I wasn’t issued…

Didn’t even turn up and I wasn’t issued a refund

21 January 2026
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Reply from Memory Foam Warehouse

Many thanks for taking the time to leave a review and are sorry you are unhappy with the service provided. We emailed you on 3.2.26 and I have just resent the email to you. Please contact us directly if you would like to discuss this further. Kind regards, MFW Customer Services

Rated 5 out of 5 stars

Great comfort

I bought a king size bed and mattress from Memory Foam Warehouse years ago and needed to now get a small double. I decided to go back to this company as I know how comfortable their mattresses are, this speaks for itself. Very easy to order with a fast and efficient delivery. It did not disappoint, it envelopes the body yet is firm and supportive. Highly recommend.

20 January 2026
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Reply from Memory Foam Warehouse

Many thanks for taking the time to leave such a positive review, and thank you for purchasing your new mattress from us. We hope you enjoy many comfortable nights' sleep. Kind regards, MFW Customer Services.

Rated 5 out of 5 stars

Excellent goods and great delivery…

Excellent goods and great delivery times :-) Fantastic price too

2 January 2026
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Reply from Memory Foam Warehouse

Many thanks for taking the time to leave such a positive review, and thank you for purchasing your new mattress from us. We hope you enjoy many comfortable nights' sleep. Kind regards, MFW Customer Services.

Rated 1 out of 5 stars

Still not delivered -we ordered almost…

Still not delivered -we ordered almost three weeks and only got one reply to our email saying it would
Take longer than their service commitment bc it was a speaking. I have chased three times and no response

16 January 2026
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Reply from Memory Foam Warehouse

Many thanks for leaving your review. I have noted that your mattress has been safely delivered this morning. Please accept our apologies for the delay you have experienced both in the delivery time and our communication. We are looking at our systems internally to improve our procedures. Kind regards
MFW Customer Services

Rated 4 out of 5 stars

Order initially went wrong

Order initially went wrong. Incorrect mattress was supplied. Advised of the error and correct mattress was delivered within 2 days and the incorrect one collected. Thank you but you will understand why 4 stars instead of 5.

12 January 2026
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Reply from Memory Foam Warehouse

Many thanks for taking the time to leave such a positive review, and thank you for purchasing your new mattress from us. We hope you enjoy many comfortable nights' sleep. Kind regards, MFW Customer Services.

Rated 5 out of 5 stars

Excellent service as always

Excellent service as always . The 5th mattress I’ve purchased for family on my recommendation.
Highly recommend!!

12 January 2026
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Reply from Memory Foam Warehouse

Many thanks for taking the time to leave such a positive review, and thank you for purchasing your new mattress from us. We hope you enjoy many comfortable nights' sleep. Kind regards, MFW Customer Services.

Rated 5 out of 5 stars

Delivered on time

Delivered on time

12 January 2026
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Reply from Memory Foam Warehouse

Many thanks for taking the time to leave such a positive review, and thank you for purchasing your new mattress from us. We hope you enjoy many comfortable nights' sleep. Kind regards, MFW Customer Services.

Rated 5 out of 5 stars

Mattress as described…..love it…….

Mattress as described…..love it…….
Excellent delivery..
Extremely comfortable…..
Thank you ..
Would definitely recommend.********

11 January 2026
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Reply from Memory Foam Warehouse

Many thanks for taking the time to leave such a positive review, and thank you for purchasing your new mattress from us. We hope you enjoy many comfortable nights' sleep. Kind regards, MFW Customer Services.

Rated 5 out of 5 stars

Great price for an excellent mattress

Great price for an excellent mattress. Delivery was super fast.

10 January 2026
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Reply from Memory Foam Warehouse

Many thanks for taking the time to leave such a positive review, and thank you for purchasing your new mattress from us. We hope you enjoy many comfortable nights' sleep. Kind regards, MFW Customer Services.

Rated 5 out of 5 stars

Excellent quality products

Excellent quality products. I wouldn't buy a mattress/memory foam from anywhere else. Excellent customer service, excellent delivery and well packaged. Highly recommend.

17 April 2025
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Reply from Memory Foam Warehouse

Many thanks for taking the time to leave such a positive review, and thank you for purchasing your new mattress from us. We hope you enjoy many comfortable nights' sleep. Kind regards, MFW Customer Services.

Rated 5 out of 5 stars

Great comfort

Arrived promptly.
The mattress is VERY comfortable and I sleep well. The size is just right. No springs, just firm foam.

3 January 2026
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Reply from Memory Foam Warehouse

Many thanks for taking the time to leave a positive review, and thank you for purchasing your new mattress from us. We hope you enjoy many comfortable nights' sleep. Kind regards, MFW Customer Services.

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