Mendip Mobility - Trowbridge Reviews 4

I phoned with an enquirey about mobility scooters on Monday 16th Mmachines at my home on Wednesday 23rd arch spoke to very chap called Anthony who gave me very good assistants and helpful information and arranged a trial of 2 different machines on Wednesday 25th. On Thursday 19th I received a phone call from a lady to do with Mendip who said I would have to a £70 fee for the trial. Which I maintain I should have been told in my intial conversation with Anthony and not 3 days later as an after thought. As I have owned businesses in the past I considered this to be very bad business practice and it jepadised what would almost certainley a £2500 sales for a very greedy £70 transportation fee. And having spoken to other suppliers since none have demanded a fee for an at home accessment and trial. So I will not be using again and will recommend them.

(using an alias for privacy reasons) Outstanding, warm and friendly service from one of the most brilliantly funny and knowledgeable blokes I've ever met. I'm autistic and have social anxiety but he made me feel completely at ease throughout. It was really interesting watching him replace my transaxle, test my batteries etc while explaining how various parts of my scooter and its mechanisms work. Cannot express my relief and gratitude to him getting my scooter going again as I live alone and don't have a car.

Hi I had my scooter serviced and ordered another motabilty scooter. Great Customer service. The chap who came to my house made me feel comfortable and listened too. Great all round experience. From Bradford on Avon customer. X

I've just bought my first mobility scooter from this place, the staff were patient, understanding and welcoming.

If you are thinking about a mobility scooter be it new or second-hand then give them a go, you won't be disappointed.

They also have other mobility aids should you need them.