Merakilo Reviews 

442
TrustScore 2.5 out of 5

2.5

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 3 out of 5 stars

Clothes 5/5 Support 1/5 Clothes looks good quality. No regrets about that. If you wear M size then consider buying S. Because sizes are little increased. Support is tragic. No communication.... See more

Company replied

Rated 1 out of 5 stars

Placed two orders paying next day delivery weeks ago. Still haven't turned up sent emails, messages on Instagram been ignored every time. Will be reporting this company as I am down £100 and no items.... See more

Company replied

Rated 1 out of 5 stars

I recently ordered 2 pairs of leggings it has now been 3 weeks and I still have not received them.I have sent emails,left messages on their Instagram and I am being ignored.After being a loyal custome... See more

Rated 1 out of 5 stars

Still waiting for parcel to arrive after six weeks. Clearly haven’t been able to cope with the COVID-19 issues but should not take customers money and allow them to buy online without a warning of how... See more

Company replied

Company details

  1. Activewear shop

Information provided by various external sources

Merakilo is a superior gymwear brand shipping a wide range of apparel worldwide, including high-waist leggings, gym tops, hoodies and jackets. Shop Merakilo now


Contact info

2.5

Poor

TrustScore 2.5 out of 5

442 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

2.5

All reviews

(442)

0 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

I purchased an order which was returned…

I purchased an order which was returned pretty soon after receiving and I still haven’t received a refund..this was over a year ago! I can’t even count how many emails/messages have been sent, most of which hasn’t been replied too. The last reply was for them asking to take my review down, even though I still haven’t received the refund. Not sure how that works
Very disappointing

12 June 2021
Unprompted review
Rated 1 out of 5 stars

Shipping disaster

I recently ordered 2 pairs of leggings it has now been 3 weeks and I still have not received them.I have sent emails,left messages on their Instagram and I am being ignored.After being a loyal customer for over 3 years I am so disappointed and won't be shopping with them anymore.Its such a shame that their shipping always lets them down.

11 June 2021
Unprompted review
Rated 3 out of 5 stars

I’ve ordered from Merakilo in the past…

I’ve ordered from Merakilo in the past and I have never had a problem until now. I bought quite a bit of gym wear. I ordered all my leggings in a size M and one has come in a size S. I fit into a size S but I prefer a M for comfort. The black Amenity leggings had been shipped to me with no size label on the inside so I can’t even send them back. I’ve put them next to a pair of M leggings and they are definitely a S.

15 May 2021
Unprompted review
Rated 5 out of 5 stars

Perfect for functional training!

Perfect for functional training. Extremely comfortable and flexible material! As a professional dancer it is essential I have active wear which will give me great elasticity without becoming see through. Since wearing Merakilo I haven’t desired to buy from anywhere else as the brand provides for all my needs.

14 May 2021
Unprompted review
Rated 5 out of 5 stars

Highly recommended

High quality, light weight and durable gym wear, I have been working in the fitness industry over 8 years now and had my fair share of gym clothing not once have I had clothing as good as Merakilo. Always brining out new ranges keeping up with the latest trends. This brand is always one I recommend to my clients.

13 May 2021
Unprompted review
Rated 5 out of 5 stars

As good as Gymshark

Quality of the items are as good as Gymshark and delivery was excellent and really quick. I needed to exchange and the customer service is also responsive and excellent.

13 May 2021
Unprompted review
Rated 1 out of 5 stars

Took over 3 months to arrive

Took over 3 months to arrive, when it did it was the wrong item. Kept trying to contact them on Instagram where they’d read my messages and not get back to me for weeks. Eventually they said I could keep the leggings and on my next order get a free pair or get a refund. To avoid hassle I chose the first option but then they never got back to me!!! Totally fobbed me off! Honestly not worth the hassle, quality not worth the money. Use ryderwear instead, they’re amazing!

5 May 2021
Unprompted review
Rated 1 out of 5 stars

Merakilo has stolen my money

Horrible shopping experience.
I purchased 3 leggings from Merakilo October 2020. They sent me 1 wrong pair of leggins and told me I should return it and they would pay the sending costs at send me the leggings I was missing. It is now 6 months since I made my order, and I have not received the leggings, nor have I received the money that I payed to sent the wrong leggings back to them. Merakilo is not answering my emails or messages on Instagram even though they promise to answer within 72 hours. I cannot believe that they treat their customers like this. Merakilo has stolen my money

16 March 2021
Unprompted review
Rated 1 out of 5 stars

Horrendous company

Horrendous company. Ordered 3 items. 2 of which were faulty and also not what I'd ordered. I've been trying to get a refund for 2 months now and they have ignored all forms of contact.

7 February 2021
Unprompted review
Rated 5 out of 5 stars

Top quality gear

Ordered just after Christmas, there was a slight delay in receiving my products but it was Christmas after all! Brilliant quality as always and customer service were brilliant when I chased them wondering where my order was!

25 January 2021
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look