Mercofenfield Reviews 48

the customer service was almost as nice as the cars over there, ahmed was a very big helping hand during the whole experience and sold me a w204 c200

Ahmed was very professional and friendly from the moment I went into the showroom he helped me choose a good car and explained everything. Very friendly person would 100% recommend.

Saj and Mohamed Omg!!!, Honestly I just saw one of their cars online and said I have to go there and see what they have.

And I definitely went there and didn't come out empty handed, they showed me each car and colour, they was absolutely amazing with the way they helped me.

I ended up coming out 20 years younger with a beautiful in black convertible clean SLK. Would never regret coming here.

Thanks mohamed and saj

Kind regards
Emil ginchev

Well what can I start by saying let’s start with bought a c180 from these people and now I’m totally regretting it I have had the car less then 3 months and it’s been in the local garage twice and now it will be going to a Mercedes specialist garage
So here we go get ready oil leak from a perished washer above the alternator so that cost £400 to fix that
Back brake pads and discs had to be replaced as they were knackered not even done 1,000 miles yet
Temperature sensor possibly is needing to be replaced as it’s saying the engine is overheating
And the best one of all is that went to a Mercedes specialist garage yesterday and got told that I need a new timing chain at 38,000 miles something is not adding up considering I own another c180 and got that timing chain replaced at 140,000
So the cost of that is £2,800
So the moral of this review is been done over big time
Considering going to the financial ombudsman or a solictor as paid over £7,000 for a car that’s knackered

I recently purchased a car from Merc of Enfield and the experience was outstanding from start to finish.

The team was professional, welcoming, and extremely knowledgeable. They took the time to understand exactly what I was looking for and guided me through the options without any pressure. The whole process was smooth, transparent, and efficient.

The car was presented in perfect condition, and the attention to detail really stood out. I also appreciated how clearly everything was explained, from features to paperwork, making the entire experience stress-free.

Highly recommend to anyone looking for great service and a premium car-buying experience. I’ll definitely be returning in the future!

We were guided by Mohamed and saj really helpful people.

ahmed was really helpful and made me and my daughter feel comfortable by guving her sweets and me freebies

Ahmed had very nice customer service and nice cars, he was really helpful and informative in allowing me to finalise my decision, I highly recommend this place and highly recommend you speak to Ahmed

ahmed was really helpful aswell as the other worker which was ali, super comforting and very nice people

Here at Mercofenfield they have a great selection of cars with an amazing service. Ali and Mo were able to answer my questions without any problems and with ease. Definitely recommend!!

Ali has been kind, caring and compassionate and very professional in helping me purchase a car

I really appreciated Ali’s response to my questions and the way his enthusiasm supported my decision making!

we had a wonderful time with ali and mohammad at merc of enfield, very lovely people and they helped us with all the enquires we had about the cars at merc of enfield.

Ahmed and ali were so helpful and lovely towards us and sold us a beautiful car would recomend

Ali provided excellent customer service today, he sold me a car that was only 40000miles for around 14k. Really knowledgeable about the cars listed on auto trader. Very friendly and a quick and smooth process.

Amazing dealership in enfield, went over there couple days ago and bought a c class and ali helped me the whole time, he was very up front and respectable.

Had a wonderful experience at the merc of Enfield, everyone there was very professional and friendly. They made the whole experience very smooth and stress free. Highly recommend

If one wants to buy “trouble free” and a proper used Mercedes Benz car:
- !Do not Buy from Merc of Enfield and their sales man Sarje!
- Sarje and the company Merc of Enfield are not on Mercedes Benz standard; all published awards and their customer service is as pathetic as you can imagine
- Merc of Enfield is a bunch of not trust worthy car amateurs, who pretend to do premium Used Car business.

Buy instead from Mercedes Benz directly, if you want to buy a Mercedes with two keys (not only one); …a car with the right numbers of owner 1 (not two owners!; …a properly serviced car from an authorised Mercedes Workshop (Mercedes Brent Park is not authorised by MB UK and your warranties and guarantees are not valid anymore!!!); …a car with proper tyres (I had to exchange all 4 tyres after a few weeks, because they were deemed not to be safe anymore); …a car which is finance free (on the day if Pick up Sarje had to contact Lombard to get the car finance free).
Due to all this hick ups and short falls, the pick up took almost unbelievable 6 hours.

Mohammed was very welcoming and helped us have a smooth and easy experience when looking at and purchasing a car! Overall very happy :)

Got my daughter her first car from here , 10/10 experience lovely staff and good condition cars.

The best dealership in north London with no doubt. Amazing people also their cars are always looking fresh. Big shout out to everyone there also hads what an amazing guy. Be to make sure to visit Merc of Enfield for your next car purchase or have your car looking brand new again!!!!!!