Meria Reviews 844

TrustScore 4.5 out of 5

4.5

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Company details

  1. Cryptocurrency Service
  2. Alternative Financial Services
  3. Financial Institution
  4. Fund management company
  5. Investment company
  6. Non-bank financial service

About Meria

Written by the company

Meria - anciennement Just-Mining - est une plateforme d’investissement en cryptomonnaies majeur en France. Depuis 2017, nous vous accompagnons, particuliers et professionnels, dans l'achat de cryptomonnaies et l’investissement dans les crypto-actifs.

Plus qu’une plateforme où acheter du bitcoin (BTC), de l’ethereum (ETH) et plus de 70 cryptomonnaies, Meria est une entreprise avec une expertise technique en staking.

Avec nos propres validateurs déployés sur la blockchain, Meria est un acteur au cœur de l’industrie blockchain et au premier plan de cet écosystème qui évolue de jour en jour. Cet engagement on-chain est également aux fondements des opportunités d’investissement sécurisées disponibles sur votre compte Meria.

Aujourd'hui, plus de 100 000 utilisateurs Meria choisissent d'acheter des cryptomonnaies et d'investir dans les crypto-actifs via notre plateforme régulée par l’Autorité des Marchés Financiers (AMF), parmi les premiers Prestataires de Services sur Actifs Numériques (PSAN) à avoir obtenu cet agrément.

Conseillers de Gestion en Patrimoine (CGP) et Conseils en Investissements Financiers (CIF) : Nos équipes vous accompagnent avec des ressources et des solutions pensées pour votre profession et vos clients.

Investisseur particulier : La gestion libre depuis votre compte Meria vous donne accès à l’achat et au staking de cryptomonnaies. Les mandats de gestion vous permettent également de réaliser des rendements passifs en cryptomonnaies, selon votre profil investisseur.

Nos clients font confiance à Meria pour nos offres d’investissement et pour la réactivité de notre équipe support disponible pour répondre à vos questions qui ne figurent pas dans le centre d'aide.


Contact info

You should know

4.5

Excellent

TrustScore 4.5 out of 5

844 reviews

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Replied to 100% of negative reviews

Typically replies within 1 week

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Rated 5 out of 5 stars

Des experts pédagogues qui optimisent…

Des experts pédagogues qui optimisent mes placements y compris dans la tempête. Bon courage, le beau temps pourrait revenir. Merci à tout l'équipage.

20 April 2026
Unprompted review
Meria logo

Reply from Meria

Bonjour,

Toute l'équipe Meria vous remercie d'avoir partagé votre avis :)

À très bientôt sur Meria 🧡

Rated 1 out of 5 stars

Misleading Referral Bonus – Poor Communication and Customer Experience

I signed up for Meria after receiving a referral and completing all the required steps, including KYC and a qualifying investment, with the clear expectation of receiving a 24.8 USDC bonus. This reward was openly promoted and even confirmed to me by email the day before I made my deposit.

However, after following every instruction carefully and in good faith, I was later told that I would not receive the bonus due to a “regulatory change” that supposedly came into effect on the exact day I made my transaction. None of this was communicated beforehand. In fact, their system continued sending confirmation emails, reinforcing the idea that I was eligible.

After several emails, I was told the referral system had blocked my reward automatically and that I was “unfortunately caught” between internal updates and unclear policy changes. Instead of taking responsibility for their lack of transparency, Meria refused to honour the reward and even implied the issue was due to my sponsor’s “high number of referrals,” which had nothing to do with my actions.

In short:
• No clear communication of changes
• Promises made, not kept
• Support team was polite but unhelpful
• Blame shifted to vague “system detections” and regulations

As a new user, I feel misled and disappointed. If a platform can’t honour its own advertised promotions or notify users of changing terms before actions are taken, it’s a major red flag. I wouldn’t recommend using Meria based on my experience since they backed out with excuses, refusing to pay what they should penalising the user for their own mistakes… it’s surreal!

10 June 2025
Unprompted review
Meria logo

Reply from Meria

Bonjour Ruben,

Je vous confirme que tous nos clients replissant les conditions d'attribution, reçoivent leur prime de parrainage.

Comme nous vous l'avons dit durant nos nombreux échanges :

Le blocage de votre prime est essentiellement dû à un non-respect de nos Conditions Générales de d'Utilisation, sur le programme de parrainage.

D'autant plus que des évolutions réglementaires récentes nous ont obligé à rendre ce programme plus restrictif, quelques jours avant que vous y soyez éligibles.

Bien à vous,

--------

Hello Ruben,

I can confirm that all our customers who meet the eligibility requirements do indeed receive their referral bonuses.

As we have explained during our previous discussions, the reason your bonus was blocked is primarily due to non-compliance with our Terms of Use regarding the referral program.

Additionally, recent regulatory changes have forced us to make the referral program more restrictive, just a few days before you became eligible.

Kind regards,

Rated 1 out of 5 stars

i signed up with a referral link and…

i signed up with a referral link and the campaign was active then when i completed all the steps they told me they just finish it but i completed it before. They refuse to pay the reward i dont recommend this app

11 June 2025
Unprompted review
Meria logo

Reply from Meria

Bonjour,
Je vous remercie pour votre avis ainsi que pour les échanges que nous avons eus avant et après la publication de ce dernier.

Comme dit en privé, le blocage de votre prime est essentiellement dû à un non-respect de nos Conditions Générales de d'Utilisation, sur le programme de parrainage. D'autant plus que des évolutions réglementaires récentes nous ont obligé à rendre ce programme plus restrictif.

Bien à vous,

--------

Hello,
Thank you for your feedback, as well as for our exchanges before and after its publication.

As mentioned privately, the blocking of your bonus is primarily due to non-compliance with our Terms and Conditions regarding the referral program. Moreover, recent regulatory developments have required us to implement more restrictive conditions for this program.

Best regards,

Rated 1 out of 5 stars

Hello

Hello, unfortunately I have to write this, for 2 months they blocked funds explaining that they were closing my account, I do not recommend simply milking the client and keeping funds, ps: If you do not have money for various campaigns, then DON'T MAKE PROMOTIONS! DON'T ...

26 March 2025
Unprompted review
Meria logo

Reply from Meria

Hello,
Thank you for your feedback,

As we told you in your support ticket, we were carrying out a thorough verification of your account, necessary as part of our regulatory obligations.
This procedure was quickly completed, and access to your account has since been restored.

We thank you for your understanding and remain at your disposal.

Rated 1 out of 5 stars

No contact and block monet to 2 month

No contact and block monet to 2 month , acc block and no responde my money is lost too greennation

20 March 2025
Unprompted review
Meria logo

Reply from Meria

Hello,
Thank you for your feedback,

As we told you in your support ticket, we were carrying out a thorough verification of your account, necessary as part of our regulatory obligations.
This procedure was quickly completed, and access to your account has since been restored.

We thank you for your understanding and remain at your disposal.

Rated 1 out of 5 stars

My account was blocked for no reason

My account was blocked for no reason a few hours after the deposit and I still haven't received support about it, I've been completely ignored in the last 10 days and my funds are still stuck in the account, I don't have access and they don't give me updates. Stay away! I opened several tickets but I didn't hear from them

2 March 2025
Unprompted review
Meria logo

Reply from Meria

Hello Claudio,
Thank you for your feedback,

As we told you in your support ticket, we were carrying out a thorough verification of your account, necessary as part of our regulatory obligations.
This procedure was quickly completed, and access to your account has since been restored.
As for your numerous tickets, we have not processed them all, as they were duplicates and the procedure was still in progress at the time. But we have always kept a point of contact with you to answer your questions.

We thank you for your understanding and remain at your disposal.

Rated 1 out of 5 stars

Deposited 100€ and got funds blocked instantly!

I’ve deposited more than 100€ in Meria. The team pretty much instantly blocked my account and it’s been more than a week now since they’ve blocked it. I’ve tried contacting support many times and have been ignored almost all of the time. Still no account unblocked nor money back! Seems like a scam!!

2 March 2025
Unprompted review
Meria logo

Reply from Meria

Hello Tiago,
Thank you for your feedback,

As we told you in your support ticket, we were carrying out a thorough verification of your account, necessary as part of our regulatory obligations.
This procedure was quickly completed, and access to your account has since been restored.
As for your numerous tickets, we have not processed them all, as they were duplicates and the procedure was still in progress at the time. But we have always kept a point of contact with you to answer your questions.

We thank you for your understanding and remain at your disposal.

Rated 5 out of 5 stars

Great company for crypto investments.

Great company for crypto investments.
Also if you have any issues the support will help you.

26 February 2024
Unprompted review
Meria logo

Reply from Meria

Hello Nikolay,

We're glad to hear that you've found the application useful and that our support team has provided helpful answers to your needs.

Best regards.

Rated 5 out of 5 stars

Professional service. Would recommend!

Very happy about the services provided by JM! Would certainly recommend to anyone. They take customer feedback seriously and improve their services week by week.
Thanks to the support guys that always provided quick and accurate guidance to my inquiries.

22 July 2022
Unprompted review
Rated 1 out of 5 stars

SCAM!

SCAM!! Do not invest if you are not from FRANCE!
Verification is not possible! Refund is not possible!

17 February 2022
Unprompted review
Meria logo

Reply from Meria

Hello,
You make serious and false statements.
We are not a scam. Just Mining is a company regulated in France, existing for nearly 5 years and leaders on the French-speaking territories.

The French regulation does not allow us to deal with all countries. We are not responsible for the provisions put in place by the regulator. We only respect the laws.

If the verification is not possible, no investment is possible and therefore you do not have to be refunded.
If, for some mysterious reason, you have invest, of course you will be refunded.

Please do not post any false or defamatory reviews.

You can write to me at thibaut.boutrou@just-mining.com to solve your problem.

Rated 5 out of 5 stars

Amazing, as always.

First, there is the user experience and the customer service : amazing, nothing else to say.

Second, the fact that they could find projects like Elrond, Polygon (Matic) and Horizen (among others) at their early stages is amazing. Keep in mind that Just-Mining investors have been able to invest in these projects before they even were a trend.

With an average of around x20-x30 for these projects, you can't go wrong with these guys. Congrats again. Would recommend any day.

3 March 2021
Unprompted review
Rated 5 out of 5 stars

Always a pleasure to use JM services

Always a pleasure to use JM services, a professional team that respond automatically in really short terms.
The platform take feedbacks and recommendation in consideration and comunicate properly.

The offers are also really fair and is a good starting point for those who want to invest simply and safely in crypto.

23 November 2020
Unprompted review
Rated 5 out of 5 stars

Great advices with a great range of services and products

I have had my first experience with Just Mining while looking for investing in a mining machine. However, I have stumbled across their staking features and have been very curious about it. I have talked to an expert on their chat box and have had an enjoyable experience where I had the chance to learn more about that their service and the art of staking. I highly recommend to anyone who wants to start investing in cryptocurrency to go on this website !

9 November 2020
Unprompted review
Rated 5 out of 5 stars

Just-mining: The ultimate crypto delegation site

Just-mining is an amazing site.
I've first started using it over a year ago.
Although it is originally a french site, they are supporting many languages, ( even in the direct chat )
The team is very responsive to any question you could have. ( i usually never wait more then 10 min )
They are continually improving their offer for their clients by increasing their portfolio.
I overall strongly recommend them to anyone who want to dive into the beautifull world of crypto.

31 October 2020
Unprompted review
Rated 5 out of 5 stars

Completely satisfied

I'm completely satisfied with the service and the company's offer. The after-sales service is always available and ready to listen whenever I have questions.
I highly recommend them.
Keep it up!

16 October 2020
Unprompted review
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