METALSHOP Reviews 

321
•
TrustScore 4.5 out of 5

4.5

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Review summary

Created with AI, based on recent reviews

Looking at 52 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the website for being very intuitive and easy to use, while also pointing out the remarkably fast delivery service and consistently high product quality. People truly love the careful packaging and note that items arrive in excellent condition, mentioning a wonderful and extensive variety of available merchandise. Some people were dissatisfied with occasional delivery delays, noting that tracking information sometimes showed orders stayed stationary for several days. A few reviewers also mentioned that it took a little while longer than expected to finally receive their purchases in the mail.

What people talk about most

Product

Reviewers highlight positive aspects of product quality, expressing satisfaction with the high-grade... See more

Delivery service

Reviewers express strong satisfaction regarding the delivery service, frequently highlighting fast shipping... See more

Quality

People report positive experiences with quality, highlighting that items arrive safely and feature excellent... See more

Order

Customers consistently note ambiguous experiences with order, as opinions on delivery and service are sharply... See more

Website

Consumers find website to be positive because everything was great and the platform is very easy to use.... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I´ve the best experiences with MetalShop! I'm having the best experience. Very friendly and ready to give any information I request, or to clarify any doubts. Fast shipping of orders. Maximum care in... See more

Company replied

Rated 5 out of 5 stars

Good experience with my first order. Fast delivery and quality product. One of the best stores dedicated to the underground. Long live Metalshop.

Company replied

Rated 5 out of 5 stars

Tudo correu bem. Encomenda bem efetuada, pgt bem efetuado. Boa variedade de oferta. Facilidade na navegação no site.

Company replied

Rated 5 out of 5 stars

Your website is very good, very easy to use, all products are very well ilustrated, with lots of usefull infomation. I recived my order in a week, in very good condition and the products i bought are... See more

Company replied


Company details

  1. Music shop
  2. also in
  3. Clothing Shop
  4. Fashion accessories shop
  5. Ladies' clothes shop
  6. Men's clothes shop

Written by the company

Desde o dia em que aprendemos a andar, que vamos a concertos e festivais de metal. Há mais de 15 anos que vendemos merchandise oficial de bandas e, desde então, temos deixado milhares e milhares de clientes satisfeitos. Todos os dias escolhemos as melhores peças, não só para as nossas estantes mas especialmente para os seus roupeiros. Fomos os primeiros a descobrir algumas - hoje bem estabelecidas - marcas para a Checoslováquia (República Checa e Eslováquia). Aspiramos não só a vender merchandise de metal, mas também a criar tendências. Bem-vindes à METALSHOP


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

321 reviews

5-star
4-star
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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 2 weeks

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4.5

All reviews

(321)

82 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Very Good! Amazing Fast!

Very Good! ...So Far, so Fast! Very Nice Boots!

Thank You, From Portugal

7 December 2023
METALSHOP logo

Reply from METALSHOP

Boa tarde caro cliente,

Muito obrigada pela sua compra e pelo seu feedback!

Live Long and \m/etal ;-)

Rated 5 out of 5 stars

Good experience

Good products from rock bands.

27 October 2023
METALSHOP logo

Reply from METALSHOP

Hi there dear client,

Thanks for your purchase and your feedback! We really appreciate it!

Live Long and \m/etal ;-)

Rated 5 out of 5 stars

Mshop

Quick and fast. Great stuff to buy.
I love metal.

18 October 2023
METALSHOP logo

Reply from METALSHOP

Hi there dear client,

Thanks for your purchase and your feedback! We really appreciate it!

Live Long and \m/etal ;-)

Rated 5 out of 5 stars

Good first purchase

The boots I bought were as described and delivery was fast. Happy with my purchase!

24 September 2023
METALSHOP logo

Reply from METALSHOP

Hi there dear client,

Thanks for your purchase and your feedback! We really appreciate it!

Live Long and \m/etal ;-)

Rated 5 out of 5 stars

Perfect

Easy, efficient, fast delivery.

12 September 2023
METALSHOP logo

Reply from METALSHOP

Hi there dear client,

Thanks for your purchase and your feedback! We really appreciate it!

Live Long and \m/etal ;-)

Rated 5 out of 5 stars

Great reliable online store

Great reliable online store. Lots of cool stuff to choose from, with frequent promotions. Many payment and shipping options. The item I ordered arrived promptly and in perfect condition. I will continue to be a customer. Very recomended.

5 September 2023
METALSHOP logo

Reply from METALSHOP

Hi there dear client,

Thanks for your purchase and your feedback! We really appreciate it!

Live Long and \m/etal ;-)

Rated 5 out of 5 stars

Great

T-shirt true to the image! Good material.

24 August 2023
METALSHOP logo

Reply from METALSHOP

Hi there dear client,

Thanks for your purchase and your feedback! We really appreciate it!

Live Long and \m/etal ;-)

Rated 5 out of 5 stars

Fast shipping

Fast shipping, good packaging and awesome products! Easy buy. Will do it again.

28 August 2023
METALSHOP logo

Reply from METALSHOP

Hi there dear client,

Thanks for your purchase and your feedback! We really appreciate it!

Live Long and \m/etal ;-)

Rated 5 out of 5 stars

Mrtal Hammer

Great job great ecperience well done🤘

21 August 2023
METALSHOP logo

Reply from METALSHOP

Hi there dear client,

Thanks for your comment and purchase!

Live Long and \m/etal ;-)

Rated 4 out of 5 stars

Queens Of The Stone Age - Paypal problem

The product. But the payment method, not so much... please review that problem with Paypal, please! Very good Customer Support. Thank you Catarina.

13 August 2023
METALSHOP logo

Reply from METALSHOP

Hi there dear client,

We appreciate your comment and the helpful feedback! Hope you shop with us again in the future.

Live Long and \m/etal ;-)

Rated 5 out of 5 stars

Very good T-shirts

Very good T-shirts, delivered on time!

7 August 2023
METALSHOP logo

Reply from METALSHOP

Boa tarde caro cliente,

Muito obrigada pela sua compra e pelo seu comentário!

Live Long and \m/etal ;-)

Rated 5 out of 5 stars

Fast shipping

Fast shipping, everything went accordingly 10/10

2 August 2023
METALSHOP logo

Reply from METALSHOP

Bom dia caro cliente,

Muito obrigada pela sua compra e pelo seu comentário!

Live Long and \m/etal ;-)

Rated 4 out of 5 stars
METALSHOP logo

Reply from METALSHOP

Boa tarde caro cliente,

Muito obrigada pela sua compra e pelo seu comentário!

Live Long and \m/etal ;-)

Rated 2 out of 5 stars

Delivery

The company that was supposed to deliver on 1 or 2 days didnt even send yet and more then 3 days have been pass

26 July 2023
METALSHOP logo

Reply from METALSHOP

Hi there dear client,

I'm sorry for your situation. Can you expand a little bit more on what happened? Unfortunately, when we deliver the order to the carrier, any delays are the carrier's responsibility, but we can find out what is happening. Again, we're sorry for the inconvenience and we appreciate your patience.

Live Long and \m/etal ;-)

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