It's been a couple weeks and the PC has worked just fine, while unboxing it I felt the love and care that was put into it and it was leagues above my experience with Alienware/Dell. Everything packed... See more
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
I love how efficient you guys are whether it’s custom or prebuilt. You always have just what a customer needs and the knowledge you show in your craft.
Company replied
Plenty of options for payment plans, and amazing responsive and friendly customer service! It actually felt like talking with people in person rather than a robot just trying to sell me something.
Company replied
If you are going to trust anyone with pc customization, trust these people. The quality of service and results are genuinely outstanding. This business is run by people who actually get it. They gave... See more
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Company details
- Computer Shop
- also in
- Computer & Accessories store
- Computer Hardware Company
- Computer service
- Computer Wholesaler
Written by the company
META PCs is an award-winning PC building company and your top choice for custom-built gaming computers. We meticulously craft each PC with the highest quality components, ensuring unmatched performance and reliability. Our commitment to customer satisfaction is unparalleled, backed by lifetime support. Explore our range of unique services, including personalized pricing for custom PCs and comprehensive support to meet all your gaming and computing needs.
Contact info
United States
- www.metapcs.com
4.6
Excellent
128 reviews
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Hasn’t replied to negative reviews
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I had a great experience
I had a great experience. The customer service was excellent helping me figure out what pc was perfect for me
13 January 2026
Reply from META PCs
Jared, glad the team helped you find the right fit. That's what we're here for. Thanks for the review and enjoy the build!
I love how efficient you guys are…
I love how efficient you guys are whether it’s custom or prebuilt. You always have just what a customer needs and the knowledge you show in your craft.
13 January 2026
Reply from META PCs
Elena, this means a lot. We put a ton of pride into knowing our stuff and keeping things dialed in whether it's a full custom build or a prebuilt off the shelf. Thanks for noticing and thanks for the review!
Wonderful experience
Wonderful experience. Customer service is prompt and polite, would definitely recommend!
13 January 2026
Reply from META PCs
Preston, appreciate the recommendation! Glad the team made it a smooth experience. Thanks for the review!
Working with Alan and his tech team to…
Working with Alan and his tech team to resolve the issue, and now it’s a beast.
13 January 2026
Reply from META PCs
Corkie, glad Alan and the team got you sorted out. 'It's a beast' is exactly what we like to hear. Thanks for sticking with us!
The environment at META PC Phoenix is…
The environment at META PC Phoenix is amazing. They guys love what they do and do it well. A couple comments and the reason I will say it’s a 3 star experience was communication. I spoke with 4-5 different people and each had a different price of the work done, there wasn’t much updates on status or problems, and not only that, 3 different people had a different idea of when the pc was ready to the point I drove down there after being told it was ready and was not. Again the gentlemen there are great guys, just those small details and they have me at 5 stars.
13 January 2026
Service was great!
12 January 2026
Reply from META PCs
Joseph, short and sweet. We appreciate it! Let us know if you ever need anything down the road.
Great customer service whenever I…
Great customer service whenever I asked. My PC, Shade, came built for me with a custom letter in its box.
11 August 2025
Reply from META PCs
Thea, glad you're loving Shade! The custom letter is a little thing we do because every build matters to us. Thanks for the kind words and enjoy the PC!
The customer service was amazing and…
The customer service was amazing and the product is even more amazing!
11 December 2025
Reply from META PCs
Michael, that's what we're going for. Great service AND a great product. Appreciate the review and hope you're getting some good use out of it!
Great costumer service
Great costumer service. Not on hold for long periods of times. Call centers near me. Not abroad.
11 December 2025
Reply from META PCs
Jason, that's a big deal to us. Real people, right here in Arizona, picking up the phone. No runaround. Thanks for calling that out and thanks for the review!
Reply from META PCs
Aiden, glad the build quality is holding up! Thanks for the review and enjoy it.
Unparalleled customer service…
Unparalleled customer service experience, we were fully informed what was happening every step of the way. Fast shipping and my console was packed very meticulously
100% Would Recommend
10 November 2025
Reply from META PCs
Watson, communication and packaging are two things we obsess over, so this is great to hear. Appreciate the recommendation and glad it showed up ready to go!
You pay for quality and ease of mind
It's been a couple weeks and the PC has worked just fine, while unboxing it I felt the love and care that was put into it and it was leagues above my experience with Alienware/Dell. Everything packed in tight, clear instructions and even a custom USB with recovery software on it. It might be cheaper to build a PC yourself but at least I know care was put into this pre-built and that was worth it to me.
10 November 2025
Reply from META PCs
This is the kind of review that fires us up. The whole point is that you're not just getting a box of parts, you're getting something built with intention. Glad the unboxing experience told that story before you even turned it on. Thanks for choosing us over the big guys, and enjoy the rig!
They help me finish my build and it…
They help me finish my build and it turn out great. Friendly too. I went to the Gilbert location.
12 November 2025
Reply from META PCs
Robert, glad the Gilbert crew could help you get across the finish line. That's what the shop is there for. Thanks for coming in and enjoy the build!
The customer service is great! They were very helpful.
The staff were polite, very helpful and answered my questions.
12 November 2025
Reply from META PCs
Sherry, appreciate the kind words! We never want anyone to feel like their questions are a bother. That's what we're here for. Thanks for the review!
Got a prebuilt and it’s absolutely…
Got a prebuilt and it’s absolutely amazing, no complaints!
11 November 2025
Reply from META PCs
Charlie, no complaints is the best compliment. Glad you're loving the prebuilt. Thanks for the review!
If you are going to trust anyone with…
If you are going to trust anyone with pc customization, trust these people. The quality of service and results are genuinely outstanding. This business is run by people who actually get it. They gave me guidance that I needed, I feel like I know exactly what I bought and why. They made me comfortable and have no regrets/anxiety. Their incredible packaging protected my pc from my local UPS’s tendency to destroy 2 out of 3 things I order. If you are still reading, you’re probably thinking “Oh, look, another superlative, vague glowing review.” Well, you’re wrong. Even if I drilled down into specifics, Metapcs is so good at what it does that it felt like a single, amazing process. There’s no point in getting specific. Buying from them was a joy and a privilege.
11 November 2025
Reply from META PCs
Jake, this might be one of the best reviews we've ever gotten. The fact that you called out the guidance, the packaging, and the whole process feeling like one seamless experience tells us we're doing it right. Also glad we beat UPS this time. Thanks for trusting us with your build.
Awesome I am able to play all my…
Awesome I am able to play all my favorite games on high graphics with no problems
11 November 2025
Reply from META PCs
Michael, that's what it's all about. Crank those settings up and enjoy it. Thanks for the review!
How fast the build took and how quick…
How fast the build took and how quick it was shipped to me. The PC is nice and compact and quiet. My old PC has shown its age. This was a fun and easy custom build. I have used other companies for previous builds and this was the fastest.
8 October 2025
Reply from META PCs
Thanks so much, Nick! We’re glad to hear your build arrived quickly and that you’re enjoying how compact and quiet it is. We take a lot of pride in how efficient our production team has become, so hearing this kind of feedback means a lot. Appreciate you coming back to us after trying other companies!
I am happy 😊
Even though my graphics card was not shipped with my computer, and some other issues. I am happy with the computer. The price is on point, which a lot of computer stores try to rip you off, but not META PC. Metapc was fair, and they actually answer the phone when you call.
14 October 2025
Reply from META PCs
We really appreciate this, thank you! Sorry again for the delay with your graphics card, but we’re glad everything came together and that you’re happy with the system. We work hard to keep pricing fair and service personal, it’s great to know that stood out. Thanks for choosing META PCs and taking the time to share your experience.
Nicely done.
Received my new system with no issues. It’s working quite nicely for me. I’ve had no issues whatsoever.
14 October 2025
Reply from META PCs
Thanks so much, George! Glad to hear everything’s running perfectly right out of the box. That’s exactly what we aim for with every build. We appreciate you choosing META PCs and hope your new system keeps crushing it for years to come.
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