MG Building Maintenance Reviews 

91
TrustScore 4.5 out of 5

4.6

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Review summary

Created with AI, based on recent reviews

Looking at 74 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the high quality of the work and products delivered, often exceeding expectations. Many highlight the professionalism, efficiency, and helpfulness of the staff, noting their politeness and dedication to keeping sites clean and tidy. People appreciate the excellent service, with projects often completed on time and with clear communication throughout the process. However, some customers also noted that while the quality was good, the pricing could be on the higher side. A few other people also felt that there were issues with project management, including inaccurate initial quotes leading to extra costs, delays in completion, and a lack of follow-up on reported problems or aftercare.

What people talk about most

Service

Reviewers consistently express satisfaction with the service, highlighting the professionalism, dedication,... See more

Staff

Reviewers highlight positive aspects of staff, consistently praising their professionalism, dedication, and... See more

Quality

Clients share positive opinions on quality, with many reviewers expressing delight and satisfaction with the... See more

Price

Consumers find price to be ambiguous, with some reviewers reporting reasonable and transparent pricing, and... See more

Product

People report positive experiences with the product, with many customers expressing delight and satisfaction... See more

Reviews shaping this summary

Rated 5 out of 5 stars

We had our extension built and the whole job was completed start to finish in just 6 weeks, which completely amazed us. Nothing was ever too much trouble. Any questions or little tweaks we asked for w... See more

Company replied

Rated 5 out of 5 stars

We had our soil pipe replaced, a new manhole cover and Vuba resin over the slabs on a path. M G provided us with an itemised quote and the work was carried out efficiently by friendly and professional... See more

Rated 5 out of 5 stars

We have just had a new water cylinder fitted by MG. After years of minor issues with multiple plumbers & engineers looking at the issue, it has finally and hopefully identified and fixed. They are not... See more

Company replied

Rated 5 out of 5 stars

We have had a few large jobs carried out, the first was a major revamp of our conservatory which involved the fitting of a hot/cold roof. We then had all our internal doors replaced with high grade o... See more


Company details

  1. Construction company
  2. Bathroom Renovator
  3. Electrical engineer
  4. Plumber
  5. Roofing service

Written by the company

MG Building Maintenance can save you hours of phoning around trying to find a local builder who you can trust to get the job done right first time. Based in Kings Lynn but operating throughout the entirety of East Anglia, we employ and manage: Plumbing, Electrical services, Roofing, Carpentry, Construction teams and much more.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

91 reviews

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No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 80% of negative reviews

Typically replies within 24 hours

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4.6

All reviews

(91)

72 reviews in the last 12 months

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Rated 5 out of 5 stars

I can not praise Martin enough for his…

I can not praise Martin enough for his patience and perseverance, I had my shower cubicle and tray replaced, after a delay when the tray arrived cracked, when the new one arrived the following week, Martin arrived at 7.30am to complete the job, but a problem with some original piping occured. Martin arrived each day and did not give up until he resolved the problem, so a 2 day job turned into a 2 week job! But thanks to Martin It is now all complete . He is a credit to the company, and the reason i give 5 star. I dealt with the swaffham branch who were, polite, helpful and friendly.

15 May 2025
Unprompted review
Rated 5 out of 5 stars

Garage conversion to adapted bedroom & wetroom,

MG Building & Maintenance recently opened a High St shop in Swaffham. We popped in just to make tentative enquiries about having our garage and study converted into an adapted bedroom and wetroom. [We have a 3-year old Abel Homes 'Orion' style house]
Mark Gilboy, the owner, happened to be there and we booked a home visit. Everything afterwards was stress-free. Mark's home visit provided 3 options, each with a price. We agreed specifications for all 5 affected rooms (bedroom, wetroom, enlarged hall, mini-garage, and kitchen-diner) and a timescale of around 8 weeks. We chose an option that didn't require planning permission but did need Building Control on some elements. MGBM handled all the admin and paperwork.
In all, over a period of 9.5 weeks we had a variety of their own tradesmen (no sub-contractors!) who worked very hard from 7.30am to 4pm daily with only 30min lunch break. They were supervised by a very efficient Project Manager who ensured that the right trades attended on the right days with the right materials. He attended daily to keep us informed of the project's progress. I kept a close (retired policeman's) eye on all their work but there was no need to worry as their work was immaculate, and they were all very nice conscientious fellas. Mess, although inevitable, was kept to a minimum and removed from site daily (so no skip).Today, the Building Control Inspector has attended to 'sign-off' the project.

My wife and I are so impressed we have re-contracted MGBM to repaint the remaining 5 rooms, landing & stairs.

Very happy to recommend.

11 April 2025
Unprompted review
Rated 1 out of 5 stars

230 volts through a shower seat!

230 volts through a shower seat!!
Helen has Parkinson’s , MG Building maintenance charged her £7103.81 for replacing her bath with a shower, the metal seat in the shower was bolted through the wall and through the live cable. The fault wasn’t discovered till months later when Helen needed the support of the chair.. but touched it by hand first and the problem investigated and found 230 volts through the chair,‘Jermy and Co’ stated . ‘ myself and other tradesmen that investigated this job have many years experience yet have never seen such a serious error made this could have been detrimental to Mrs Hunters Life, this was a life threatening hazard’
MG Building maintenance of Kings Lynn were notified with several registered letters from Helen about the dangerous workmanship and they agreed to pay the £2300 within 30 days ( as of 5th November 2024) to rectify the job.. as yet the money has never arrived …

13 September 2024
Unprompted review

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