Michael Todd Beauty Reviews 

805
TrustScore 4.5 out of 5

4.4

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Review summary

Created with AI, based on recent reviews

Looking at 210 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the exceptional quality of the products, noting that their facial skin feels remarkably smooth, clean, and radiant after each use. Reviewers also emphasize that the user experience is fantastic because the devices are lightweight, comfortable to hold, and very easy to handle during personal care routines. However, some people mentioned that their devices stopped charging or failed to hold a battery charge properly after a short period of use. A few other people also felt that the tool did not effectively remove fine facial hair, occasionally causing minor skin irritation or cuts.

What people talk about most

Product

Consumers find product to be positive, noting that it effectively removes peach fuzz and leaves skin feeling... See more

Quality

Customers had positive experiences with quality, highlighting that the devices feel professional and... See more

Customer service

Reviewers highlight positive aspects of customer service, noting that representatives are professional, kind,... See more

User experience

Clients share positive opinions on user_experience, highlighting that the device is lightweight, comfortable... See more

Response time

Reviewers express great satisfaction with the fast response time from customer service, noting that inquiries... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Since menopause I've had light peach fuzz all over my face and have tried laser (got rid of dark hairs only), waxing, depilatories, shaving etc. this device doesn't reduce hair growth, but neatly, ea... See more

Rated 5 out of 5 stars

I’ve been using this electric hair remover and I’m honestly very impressed. The results are excellent: it leaves the skin smooth and clean without being harsh or irritating. It’s very easy to handle,... See more

Company replied

Rated 5 out of 5 stars

I have been going to Michael Todd for many years- my recent visit on Tuesday 28th October- and as always a great experience- nothing too much trouble & all staff very attentive & friendly. My big... See more

Company replied

Rated 5 out of 5 stars

I was genuinely impressed by the Sonicsmooth Pro+ from the very first use. The device feels high quality and is easy to handle. After using it, my skin felt instantly smoother, looked more radiant, an... See more

Company replied


Company details

  1. Health and beauty shop

Written by the company

Michael Todd Beauty is a maker of award-winning at-home beauty devices and organically based skin care products sold through prestige retailers and exclusive spas throughout the world. The Company offers a complete destination category of beauty devices designed from an aesthetic and functional perspective to meet the needs and concerns of today’s skincare customers while reinventing the shopping experience for the skin care customer of tomorrow.


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

805 reviews

5-star
4-star
3-star
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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 8% of negative reviews

Typically replies within 24 hours

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4.4

All reviews

(805)

187 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

Mine's in the garbage.

Buy yourself a men's blue Bic razor and a buf-puff. Throw your Michael Todd Sonicsmooth+ directly into the garbage. Could NOT be more serious!

5 May 2026
Unprompted review
Rated 5 out of 5 stars

Soniclear

I have used the Soniclear for almost a year and I truly recommend this device. I use it three times a week and it leaves my skin feeling a lot cleaner and looking great.

4 May 2026
Unprompted review
Rated 5 out of 5 stars

Sonicsmooth Pro-highly recommended

I have the Sonicsmooth Pro. Id been regularly havibv my face waxed but sometimes had a rash so started I dermaplaning. I bought this product, based on reviews and I couldnt be happier. I use this every 4-5 weeks to remove my blonde peach fuzz. Complection is clearer and its so easy to use. Highly recommended.

1 May 2026
Unprompted review
Rated 5 out of 5 stars

Great Company

Thank you for standing behind your products! I use my Soniclear every night to cleanse my face and now I am also enjoying the infuser head as it seems to deliver my skincare products better!

24 April 2026
Unprompted review
Rated 1 out of 5 stars

Don't get the dermaplaning device

I bought a dermaplaning device. I had light blond, thin peach fuzz that I wanted to remove.

Several weeks after my 2nd use of the device, I noticed dark brown, courser hair EVERYWHERE.

My dermatologist and subsequent electrolysis provider told me that using such devices could cause this to happen.

Avoid

23 December 2025
Unprompted review
Rated 5 out of 5 stars

Great and expedient customer service

Great and expedient customer service! I received a Soinc smooth Pro+ which was not charging properly. I contacted C.S. with my order information and questions. They quickly responded and sent me a replacement, with no additional charges. They were thoughtful, courteous and efficient. I own several other Michael todd beauty implements, and I love them all. I highly recommend Michael Todd's company and beauty products!

22 April 2026
Unprompted review
Rated 3 out of 5 stars

You want me to spray combustible fuel on my face and attack it with a sonic razor?

the site seemed fine, maybe a bit manipulative. The company seemed fine, but the products were not exactly safe and friendly. containing ingredients to spray on your skin such as butane and propane, and the equipment leaving cuts and a sunburn feeling. The hair grew back way quicker than the once a week you could shave with the product. overall a very disappointing experience and I feel I overpaid.

26 December 2025
Unprompted review
Rated 5 out of 5 stars

I’ve been using Michael Todd Beauty for…

I’ve been using Michael Todd Beauty for a while now, and overall I’m really happy with the results. The products are easy to use and give that fresh, post-facial glow without having to leave the house, and I’ve noticed my skin looks smoother and my makeup applies more evenly. What really stood out to me, though, was the customer service. I had a small issue, and it was handled quickly and professionally with no hassle at all. The only reason I’m not giving a full five stars is because I do think there’s a little room for improvement in product durability, but overall it’s a solid brand that I would definitely purchase from again.

17 April 2026
Unprompted review
Rated 4 out of 5 stars

Customer service was great

Customer service was great! They returned my email right away and answered my questions in detail. If you are a first time buyer note that your mystery gift might be just a link to an e-book.

16 April 2026
Unprompted review
Rated 5 out of 5 stars

Best customer service ever!

I have been using the Sonicsmooth for many years. The customer service has been excellent in helping me with my issues which were self inflicted. I give them a 100 out of 10!! Kaylee was super helpful! Can’t say when I have had better customer service!

14 April 2026
Unprompted review
Rated 5 out of 5 stars

I absolutely love my dermaplaning tool…

I absolutely love my dermaplaning tool from Michael Todd Beauty. It was not only shipped quickly but the precision with which it works is awesome! It creates a smooth shave and gets all of your peach fuzz and creates a smooth surface for make up and for moisturizers and serums!

9 April 2026
Unprompted review
Rated 5 out of 5 stars

Great customer service

Received my product promptly, unfortunately my product would not charge. Contacted cs, they immediately sent me a replacement. I wish more companies were this friendly and responsive.

28 March 2026
Unprompted review

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