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Company details
- #56 of 83 best companies in Computer Shop
- #55 of 127 best companies in Software company
About Micro Dream Limited
Written by the company
Since our establishment in 2009 in Devon, United Kingdom, we’ve been dedicated to delivering exceptional customer service and satisfaction. As a Microsoft Authorized Refurbisher (MAR), we take pride in our ability to transform low-grade devices into like-new condition.
Our experienced team uses cutting-edge technology to ensure that every product meets our high standards. We’re particularly proud of being the largest company in the UK specializing in keyboard reprints.
With a commitment to quality and affordability, we continue to grow and serve our customers with reliable, refurbished technology solutions.
Why is being a Microsoft Authorised Refurbisher (MAR) important?
Written by the company

- Professionally Refurbished Computers
- We specialize in providing the highest quality refurbished laptop and desktop computers at great prices! Like several other successful businesses, we have grown from our humble beginnings of being started in a basement to becoming one of the top companies in our field.
- Genuine Software
- As a Microsoft Authorised Refurbisher you will receive a legal Certificate of Authenticity (C.O.A.) attached to the computer, and a valid version of Microsoft Windows 10 operating system installed on every computer that is purchased through us.
- Peace Of Mind With Great Quality & Value
- After several years of hard work and dedication, we have become a Microsoft Authorised Refurbisher! There are only 5 MARs in the United Kingdom. As a Microsoft Authorized Refurbisher, we must follow strict requirements established for the MAR program by Microsoft. These requirements are designed to ensure that you receive a high quality and professionally refurbished computer.
- Free Delivery
- Free UK Delivery on all orders.
- 30 Day Money Back Guarantee
- All our desktop computers and laptops are put through extensive testing as part of the refurbishing process by experienced technicians so we are able to offer our 30 day Money Back Guarantee with complete confidence.
Contact info
12 Brixham Enterprise Estate, TQ5 9DF, Brixham, United Kingdom
- https://microdream.co.uk/helpdesk/
- www.microdream.co.uk
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 40% of negative reviews
Typically replies within 1 month
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Refurbished laptop was in pristine…
Refurbished laptop was in pristine condition and delivery was quick.
True to word and delivery time and all…
True to word and delivery time and all is good with interaction
Company was quick to respond to buying…
Company was quick to respond to buying computer. Have not used yet as been at hospital. Technical person coming tomorrow to set it up.
Ordered a Microsoft laptop
Ordered a Microsoft laptop, delivered on time, excellent condition, this is my 4th laptop, great service:)
Love my laptop
Love my laptop! It arrived wrapped up and brand spanking new. A much more sustainable and cost effective way to buy a new laptop. I won't be buying from anywhere else again :)
Great Service and Delivery
Good supplier information. Great price and so far the lap top has worked wonderfully.
Very happ with our purchase and very comfortable buying from this company again.
They had some shipping issues
They had some shipping issues and I have seen negative reviews which had similar issues with this company. I had to ring the courier service tk find out why my parcel has not arrived just to find out microdream hasn't sent it to the courier yet.i canceled my order as I needed the item within the week
laptop working really well
laptop working really well. service great, will use Micro Dream again.
Lenovo P15
I purchased a refurbished Lenovo P15 Thinkpad recently. It looks band new, it's fast and I'm delighted
everything went as it should
Great Value and service
Great price, quick delivery and product arrived in pristine condition and comes with a warranty!
Clear information and efficient shipping
Clear website information that was translated into a good product on arrival. The refurbished laptop is in very good condition and is operating well.
Still not received my parcel
Still not received my parcel, DPD failed twice, I then paid for delivery to find out they took my money, but the item was sent back. Unable to contact Micro Dream Ltd. Lost money and laptop.
It has taken you 3 months to respond toy messages.

Reply from Micro Dream Limited
Good experience
PC came alot earlier than I expected, which was a welcome surprise.
My only issue is that the pc did not come with built in WiFi & Bluetooth. The WiFi adapter provided was a 2.4ghz WiFi adapter, which was really poor, I had to go buy a 5ghz one myself.
This was probably advertised before I bought it but I just think when your spending that amount of money it should come fully ready - apart from that buzzing with the pc and the experience. Would order with micro dream again.
Laptop didn’t disappoint
Needed a replacement laptop but didn’t want to spend a lot £’s.. I found Microdream during a google search and after reading reviews decided to order a refurbished HP laptop. Delivery was about 7 days. The condition was like new. I paid £162 and was very surprised and happy with the laptop I received. Absolutely no appearance of being used. Easy to set up and I would definitely use this company again and recommend it to others who need a laptop.
Refurb laptop
Laptop quality and condition was almost perfect, although anti slip pads on the underside were broken.
Delivery was suppose to be next day, but took a week to arrive.
Other than that - very happy.
Great!
The website was great, the service was great, the delivery was great and the product was like new.
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