Micro Dream Limited Reviews 

6,819
TrustScore 4.5 out of 5

4.6

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Review summary

Created with AI, based on recent reviews

Evaluating 306 reviews, reviewers overwhelmingly had a great experience with this company. Many customers were delighted with the product's condition, often describing refurbished items as looking brand new and working perfectly. People found the prices very competitive and reasonable, offering excellent value for high-quality refurbished devices. Customers frequently praised the quick and efficient delivery service, noting that products arrived promptly and were well-packaged. The service is consistently described as excellent, with many reviewers appreciating the ease of setup and the reliability of their purchases over time.

What people talk about most

Product

People report positive experiences with product, often noting that items like refurbished laptops arrive in... See more

Delivery service

Users describe positive interactions with delivery service, frequently praising the speed and efficiency of... See more

Quality

Consumers find quality to be positive, with many reviewers stating that refurbished items, such as laptops... See more

Service

Customers consistently note positive experiences with service, often describing it as efficient and fantastic... See more

Price

Clients share positive opinions on price, with many reviewers finding products to be an absolute bargain and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Purchased this ThinkPad X390 for use as a standalone notebook to run a single dedicated app that I wanted to use without interruption from other apps and provide a secure environment for its use. Ar... See more

Rated 5 out of 5 stars

The Lenovo 390x I bought for myself was so good I bought this second one for my wife. Using them basically as juke boxes plus with a couple of edifier powered shelf speakers thro' a dac. Proving more... See more

Rated 5 out of 5 stars

Early days yet but the product was easy to set up, the features are all as advertised and the condition is nearly as new, so the price paid was very competitive and justified. The purchasing procedu... See more

Rated 5 out of 5 stars

What made my experience great? Well, everything. From the ordering to communication, to delivery. To unpacking the well packed refurbished computer, that looked brand new. To getting info from th... See more


Company details

  1. #56 of 83 best companies in Computer Shop
  2. #55 of 127 best companies in Software company

About Micro Dream Limited

Written by the company

At MicroDream, we specialize in providing high-quality refurbished laptops and desktop computers at affordable prices.

Since our establishment in 2009 in Devon, United Kingdom, we’ve been dedicated to delivering exceptional customer service and satisfaction. As a Microsoft Authorized Refurbisher (MAR), we take pride in our ability to transform low-grade devices into like-new condition.

Our experienced team uses cutting-edge technology to ensure that every product meets our high standards. We’re particularly proud of being the largest company in the UK specializing in keyboard reprints.

With a commitment to quality and affordability, we continue to grow and serve our customers with reliable, refurbished technology solutions.

Why is being a Microsoft Authorised Refurbisher (MAR) important?

Written by the company

Professionally Refurbished Computers
We specialize in providing the highest quality refurbished laptop and desktop computers at great prices! Like several other successful businesses, we have grown from our humble beginnings of being started in a basement to becoming one of the top companies in our field.
Genuine Software
As a Microsoft Authorised Refurbisher you will receive a legal Certificate of Authenticity (C.O.A.) attached to the computer, and a valid version of Microsoft Windows 10 operating system installed on every computer that is purchased through us.
Peace Of Mind With Great Quality & Value
After several years of hard work and dedication, we have become a Microsoft Authorised Refurbisher! There are only 5 MARs in the United Kingdom. As a Microsoft Authorized Refurbisher, we must follow strict requirements established for the MAR program by Microsoft. These requirements are designed to ensure that you receive a high quality and professionally refurbished computer.
Free Delivery
Free UK Delivery on all orders.
30 Day Money Back Guarantee
All our desktop computers and laptops are put through extensive testing as part of the refurbishing process by experienced technicians so we are able to offer our 30 day Money Back Guarantee with complete confidence.

Contact info

4.6

Excellent

TrustScore 4.5 out of 5

7k reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 40% of negative reviews

Typically replies within 1 month

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4.6

All reviews

(6,819)

298 reviews in the last 12 months

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Rated 5 out of 5 stars

Love my laptop

Love my laptop! It arrived wrapped up and brand spanking new. A much more sustainable and cost effective way to buy a new laptop. I won't be buying from anywhere else again :)

26 January 2026
Rated 5 out of 5 stars

Great Service and Delivery

Good supplier information. Great price and so far the lap top has worked wonderfully.
Very happ with our purchase and very comfortable buying from this company again.

23 January 2026
Rated 3 out of 5 stars

They had some shipping issues

They had some shipping issues and I have seen negative reviews which had similar issues with this company. I had to ring the courier service tk find out why my parcel has not arrived just to find out microdream hasn't sent it to the courier yet.i canceled my order as I needed the item within the week

23 January 2026
Rated 1 out of 5 stars

Still not received my parcel

Still not received my parcel, DPD failed twice, I then paid for delivery to find out they took my money, but the item was sent back. Unable to contact Micro Dream Ltd. Lost money and laptop.

It has taken you 3 months to respond toy messages.

15 January 2026
Micro Dream Limited logo

Reply from Micro Dream Limited

DPD attempted delivery twice, but the parcel could not be delivered as no one was available to receive it. Tracking also shows the delivery was rearranged for 21 January 2026, but the parcel was still missed and was then returned to us.

Once the parcel arrived back with MicroDream, a refund was processed.

Rated 4 out of 5 stars

Good experience

PC came alot earlier than I expected, which was a welcome surprise.

My only issue is that the pc did not come with built in WiFi & Bluetooth. The WiFi adapter provided was a 2.4ghz WiFi adapter, which was really poor, I had to go buy a 5ghz one myself.

This was probably advertised before I bought it but I just think when your spending that amount of money it should come fully ready - apart from that buzzing with the pc and the experience. Would order with micro dream again.

15 January 2026
Rated 5 out of 5 stars

Laptop didn’t disappoint

Needed a replacement laptop but didn’t want to spend a lot £’s.. I found Microdream during a google search and after reading reviews decided to order a refurbished HP laptop. Delivery was about 7 days. The condition was like new. I paid £162 and was very surprised and happy with the laptop I received. Absolutely no appearance of being used. Easy to set up and I would definitely use this company again and recommend it to others who need a laptop.

15 January 2026
Rated 4 out of 5 stars

Refurb laptop

Laptop quality and condition was almost perfect, although anti slip pads on the underside were broken.
Delivery was suppose to be next day, but took a week to arrive.
Other than that - very happy.

5 January 2026
Rated 5 out of 5 stars

Great!

The website was great, the service was great, the delivery was great and the product was like new.

9 January 2026

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