Micro Dream Limited Reviews 

6,819
TrustScore 4.5 out of 5

4.6

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Review summary

Created with AI, based on recent reviews

Evaluating 306 reviews, reviewers overwhelmingly had a great experience with this company. Many customers were delighted with the product's condition, often describing refurbished items as looking brand new and working perfectly. People found the prices very competitive and reasonable, offering excellent value for high-quality refurbished devices. Customers frequently praised the quick and efficient delivery service, noting that products arrived promptly and were well-packaged. The service is consistently described as excellent, with many reviewers appreciating the ease of setup and the reliability of their purchases over time.

What people talk about most

Product

People report positive experiences with product, often noting that items like refurbished laptops arrive in... See more

Delivery service

Users describe positive interactions with delivery service, frequently praising the speed and efficiency of... See more

Quality

Consumers find quality to be positive, with many reviewers stating that refurbished items, such as laptops... See more

Service

Customers consistently note positive experiences with service, often describing it as efficient and fantastic... See more

Price

Clients share positive opinions on price, with many reviewers finding products to be an absolute bargain and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Purchased this ThinkPad X390 for use as a standalone notebook to run a single dedicated app that I wanted to use without interruption from other apps and provide a secure environment for its use. Ar... See more

Rated 5 out of 5 stars

The Lenovo 390x I bought for myself was so good I bought this second one for my wife. Using them basically as juke boxes plus with a couple of edifier powered shelf speakers thro' a dac. Proving more... See more

Rated 5 out of 5 stars

Early days yet but the product was easy to set up, the features are all as advertised and the condition is nearly as new, so the price paid was very competitive and justified. The purchasing procedu... See more

Rated 5 out of 5 stars

What made my experience great? Well, everything. From the ordering to communication, to delivery. To unpacking the well packed refurbished computer, that looked brand new. To getting info from th... See more


Company details

  1. #56 of 83 best companies in Computer Shop
  2. #55 of 127 best companies in Software company

About Micro Dream Limited

Written by the company

At MicroDream, we specialize in providing high-quality refurbished laptops and desktop computers at affordable prices.

Since our establishment in 2009 in Devon, United Kingdom, we’ve been dedicated to delivering exceptional customer service and satisfaction. As a Microsoft Authorized Refurbisher (MAR), we take pride in our ability to transform low-grade devices into like-new condition.

Our experienced team uses cutting-edge technology to ensure that every product meets our high standards. We’re particularly proud of being the largest company in the UK specializing in keyboard reprints.

With a commitment to quality and affordability, we continue to grow and serve our customers with reliable, refurbished technology solutions.

Why is being a Microsoft Authorised Refurbisher (MAR) important?

Written by the company

Professionally Refurbished Computers
We specialize in providing the highest quality refurbished laptop and desktop computers at great prices! Like several other successful businesses, we have grown from our humble beginnings of being started in a basement to becoming one of the top companies in our field.
Genuine Software
As a Microsoft Authorised Refurbisher you will receive a legal Certificate of Authenticity (C.O.A.) attached to the computer, and a valid version of Microsoft Windows 10 operating system installed on every computer that is purchased through us.
Peace Of Mind With Great Quality & Value
After several years of hard work and dedication, we have become a Microsoft Authorised Refurbisher! There are only 5 MARs in the United Kingdom. As a Microsoft Authorized Refurbisher, we must follow strict requirements established for the MAR program by Microsoft. These requirements are designed to ensure that you receive a high quality and professionally refurbished computer.
Free Delivery
Free UK Delivery on all orders.
30 Day Money Back Guarantee
All our desktop computers and laptops are put through extensive testing as part of the refurbishing process by experienced technicians so we are able to offer our 30 day Money Back Guarantee with complete confidence.

Contact info

4.6

Excellent

TrustScore 4.5 out of 5

7k reviews

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Replied to 40% of negative reviews

Typically replies within 1 month

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4.6

All reviews

(6,819)

298 reviews in the last 12 months

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Rated 1 out of 5 stars

I certainly won't be buying refurbished…

I certainly won't be buying refurbished again. The terms and conditions pretty much cover anything and everything.
Its bias is towards the company and not the consumer.
All I want is some acceptance regarding buying a laptop that wasn't fit for purpose and the battery dying within 4 months of purchase.
Im now looking to seek a full refund via the small claims court.

25 November 2025
Unprompted review
Rated 1 out of 5 stars

Do not use will send items which will…

Do not use will send out old laptops etc which will only less then 6 months and then claim that the part no matter what part is not covered by warranty which surprise surprise. They will rip you off and refuse any refund for an item which is unfit for purpose.

19 November 2025
Unprompted review
Rated 4 out of 5 stars

The la top installation.

The item was delivered on time and it was undamaged. The laptop was in very good condition. The startup worked as directed. I have successfully installed Ubuntu on this machine today.

7 November 2025
Rated 5 out of 5 stars

The Lenovo 390x

The Lenovo 390x I bought for myself was so good I bought this second one for my wife. Using them basically as juke boxes plus with a couple of edifier powered shelf speakers thro' a dac. Proving more than adequate entertainment centres for the average sized room and more flexible (and cheaper) than dedicated hi fi!

30 October 2025
Rated 2 out of 5 stars

Disappointing

Disappointing. Although delivery was relatively quick and the product worked initially, within 4 weeks the light went from behind the screen.
The laptop was bought for my dyslexic son as we had been advised he would manage better at school. Transported and kept in an armoured laptop case ( because it was for school) he was delighted to have his own laptop.

Contacted the company to see if they could repair under the warranty. A large list of exclusions came back and a request for about 10 photographs. All done surprise surprise it doesn’t meet the the criteria and they claimed the laptop had new damage . It hadn’t been damaged while we had it.
Customer service emailed a photograph of a thinkpad saying it was ours and wasn’t damaged before.
To be fair this could be any laptop they have going through their workshop.

Needless to say, my tech team at work have sorted the laptop in under an hour and didn’t charge £50 an hour and transport costs for a £150 reconditioned pad. I guess you get the product and the service you pay for.

7 November 2025
Unprompted review

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