Micromania Reviews 

4,061
•
TrustScore 4.5 out of 5

4.4

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Company details

  1. Gaming services
  2. also in
  3. Game Shop
  4. Video Game Shop

Written by the company

Micromania, numéro un français du jeu vidéo. Retrouvez les tests de tous les jeux, réservez et achetez les dernières nouveautés consoles et jeux vidéo, accédez à des occasions à prix canon, participez au forum du jeu vidéo... Pour toutes les consoles : PS3, XBOX 360, WII, PS2, PSP, DS, DSI et PC


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

4k reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 35% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.4

All reviews

(4,061)

2,483 reviews in the last 12 months

Write a review

We perform checks on reviews

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Franchement super j’ai etai au…

Franchement super j’ai etai au micromania de odysseum a montpelllzr le vendeur super gentil rien a dire

27 August 2026
Unprompted review
Micromania logo

Reply from Micromania

Bonjour Lulu,

Un vendeur super gentil à Odysseum, ça fait plaisir à lire ! L'accueil et l'écoute, c'est ce qui fait toute la différence lors d'un passage en magasin. Merci d'avoir pris le temps de partager votre expérience à Montpellier.

Bien à vous,
L'équipe Micromania

Rated 1 out of 5 stars

Faux article

Commander "Hanger Box - Topps - Chrome NBA 2026" mais recevoir "Topps NBA Hoops Hanger Box 2025/2026" à la place, on adore..

7 July 2026
Unprompted review
Micromania logo

Reply from Micromania

Bonjour,

Nous sommes sincèrement navrés d'apprendre que vous n'avez pas reçu l'article commandé. Cette situation ne reflète absolument pas nos standards, et nous comprenons votre frustration face à cette déception.

Afin d'examiner votre situation en détail et de vous proposer la meilleure prise en charge possible, nous vous invitons à nous contacter directement via notre service client. Notre équipe pourra ainsi traiter votre dossier.

Nous restons à votre entière disposition pour résoudre cette situation.

Cordialement,
L'équipe Micromania

Rated 5 out of 5 stars

Magasin de Micromania a Nevers les…

Magasin de Micromania a Nevers les vendeurs son de bon conseil sympatique serviable.

24 June 2026
Unprompted review
Micromania logo

Reply from Micromania

Bonjour Ludo,

Quel plaisir de lire que l'équipe de Nevers vous a si bien accueilli ! Des conseils pertinents et une vraie écoute, c'est exactement ce qui fait la différence en magasin. Merci d'avoir pris le temps de partager votre expérience, et n'hésitez pas à revenir nous voir pour vos prochaines sessions gaming.

Cordialement,
L'équipe Micromania

Rated 5 out of 5 stars

Super

Super service

4 May 2026
Unprompted review
Micromania logo

Reply from Micromania

Bonjour Simon,

Merci pour ce retour ! Ravi que notre service ait été à la hauteur de vos attentes. N'hésitez pas à revenir nous voir en magasin ou sur le site pour vos prochaines sessions gaming.

Cordialement,
L'équipe Micromania

Rated 2 out of 5 stars

Two stars...Soulless

Three stars...The games are slightly overpriced, even the second hand ones and it has all become quite generic. I remember back in the day going to indy game stores and enjoying the initial passion of finding unique or rare games for a decent price. Micromania pretty much took over on all independent gaming stores. This is where we are at in 2025, generic pop figures and a blasé and uninterested staff... would not recommend. Find these games cheaper online.

13 September 2025
Unprompted review
Rated 1 out of 5 stars

Incompetent

Incompetent, useless, and not helpful.
They have a product that I'm looking for in their branch of another city in France. The branch near me doesn't have it. I ask my branch to order it for me internally, sorry can't do. I contact customer service, and they say "If the option is not offered when you purchase on our site, it means that your request cannot be fulfilled. I will leave you to go to our site to try to place an order."

They prefer to have a product rusting on their shelves rather than find a way to provide it to those seeking it, within the same country, under the same brand.

19 May 2025
Unprompted review
Rated 1 out of 5 stars

Racists

Alright so I am 14 year old from London I’m visiting France for a week because my relatives there and me my uncle n my little brother went to this shopping centre in the north area of the city Grenoble were me n my little brother saw a game shop and we love playing games so when we went there and started looking around for about 3 mins my uncle called us out because he said that the white worker there thought we were tryna steal something and kept on looking at us then when we went near the exit of the centre he followed us secretly and I pulled out a deck of cards I got from a Burger King jr meal and he throught that was something I stole when we told him it wasn’t he kept on insisting and my uncle was defending us as well as he could the worker embarrassed us infront of the whole mall thjen finnaly left when security guy came also keep in mind m n my entire family are of Pakistani origins and the worker was white male and this behaviour can be deemed racist as there were other white Kids in that shop that looked dodgy but the white worker came after us.

23 December 2022
Unprompted review
Rated 1 out of 5 stars

very dubious

Unfortunately my six year old son was cheated on. During our vacation in France he bought an accessory for Lego Mario in a specialist shop. At home we found that the main part was missing from the packaging. the packaging had already been opened once and professionally sealed and taped again. I wrote many emails asking for a solution. I rarely got an answer and it was always unsatisfactory. I would never set foot in one of these branches again and would strongly advise anyone not to. Micromenia has clearly made a mistake here and is unable to rectify it. It is unfortunate that profits are illegally made here at the expense of small children!

30 July 2022
Unprompted review
Show reviews in all languages. (4,061 reviews)

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look