Midbass Reviews 2

I bought a vibe powerbox amplifier with DSP. The package arrived quickly without any problems. The problem occurred when I contacted Midbass (Vibe audio) to return the purchased amplifier. It took them over a week to send a return label. I sent the product back quickly after receiving the return label. Now the whole process takes almost three weeks and I can't wait for a refund. Ciaran who is probably responsible for product returns is not helpful, he replies to emails with a lot of delay and is simply unprofessional. I decided to contact PayPal for a refund. I opened a case and the money could be in my account at any time if Midbass showed a bit of good will and contacted PayPal. I do not recommend buying from Midbass. If someone is going to buy anything from their offer, buy through ebay or Amazon so that in the event of warranty repairs or returns of purchased products there will be no problems.

Can't fault these guys at all.

I ordered two Mercedes upgrade kits which came very quickly.

I had a technical question so called - chap there was very helpful - sorted my technical question quickly.

After installing the eight speakers (four midrange/four tweeters) I had a small issue with one of the tweeters. Dropped a note though to Alan (who had responded to my order request when they were out of stock of the Mercedes kits) - Alan sorted the issue and got a new one out in the post that afternoon. Arrived very quickly via DPD and I'm back up and running.

I'm very pleased with the kit/speakers and super impressed with the after service. Thankyou all at Midbass!