Xiaomi España Reviews 

2,493
TrustScore 1 out of 5

1.1

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 1 out of 5 stars

The biggest scam phone ever produced, their software is going back 30 years in phone usability. Never buy the Xiaomi products as you will have your biggest regret

Rated 1 out of 5 stars

The idiots at Xiaomi pushed out a hyperos 3 update and it completely broke IPv4/IPv6 assignment on standard home Wi-Fi networks, causing immediate "No Internet" routing freezes. The updated network s... See more

Rated 1 out of 5 stars

This company seems to be a front for MarketPhones (AKA RC Technology, HONG KONG). This Company Had No Intention Of Refunding My Money. After being advised that the phone was in stock and pa... See more

Rated 1 out of 5 stars

Bought a TV that didn’t get delivered and when i tried to get a refund all they did was go around in circles trying to avoid it and still have not paid my money back. Claiming the TV is with MOBEL LOG... See more

Company details

  1. Mobile Phone Shop
  2. Mobile Phone Accessory Shop

Information provided by various external sources

Xiaomi, marca internacional que busca acercar la tecnología a todo el mundo. ¡Consigue ahora tu nuevo Mi 9,Mi 8,Redmi Note 7,Redmi Note 6 Pro, ...


Contact info

1.1

Bad

TrustScore 1 out of 5

2k reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Hasn’t replied to negative reviews

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

1.1

All reviews

(2,493)

118 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

My experience was very bad

My experience was very bad. I bought a xiomi mi 5x in black and they sent me xiomi mi a1 in pink. and on top of it I'm late for more than a month and nobody contacted me. very bad service.

22 November 2018
Unprompted review
Rated 2 out of 5 stars

I paid to receive it in 2-3 weeks and it arrived 2 months later

I bought a mobile phone and I paid 6 euro in order to receive it in 2-3 weeks. After asking for the phone several times, I received it 2 months later. The phone was correct but I claimed that at least they gave me back de 6 euros (because if I knew the phone was arriving 2 months later I would not buy it - it was a birthday present -) and I received no answer. So, you can buy in this website if you don't care about time.

21 November 2018
Unprompted review
Rated 1 out of 5 stars

The worst buy experience I had in…

The worst buy experience I had in recent years. First the shipping should be to 8 days, it took 45 for the items to arrive. Then went to customs, tried to contact them... Took 5 days to response. Nothing was made till today.
Don't buy here.

21 November 2018
Unprompted review
Rated 3 out of 5 stars

Hi there.

Hi there.
I haven't a good experience with that shop. I bought a smartphone with fast shipping (extra cost) and I didn't receive the product on time, two weeks delayed. Finally I had to ask for a full refund.
BR.
Fran.

21 November 2018
Unprompted review
Rated 1 out of 5 stars

more scam than shop

I rely like the concept behind this store, but that is as fare as i goes. its just a concept, they have a nice looking store, but nothing rely works, I tried to by a Xiaomi mi 8 because they had the 256 GB version but the visa transaction failed, so I tried from my PC at my work place, top of the line, but same problem. I am I patient man so i wrote to the them through there own order system, but got no reply. then i sent a mail to there support and got no reply on that one either. Now I am just glad that I did not succeed in buying the phone from them because if they don't have a support team you can kiss your 2 years warranty goodbye

21 November 2018
Unprompted review
Rated 1 out of 5 stars

Mobil didn't arrive ..

Mobil didn't arrive ... and phone is not answering

It's been 2,5 weeks that I have ordered and I don't have any tracking number for my product. Delivery date is for today, I tried to call the customer support that didn't answer after 30 minutes waiting...

What a shame !! Avoid this website ....

21 November 2018
Unprompted review
Rated 1 out of 5 stars

I ordered a phone two months ago and I…

I ordered a phone two months ago and I haven't received it yet! The smart phone was supposed to arrive one month after delivery, at the most, yet here i am still waiting for it to show up! I was led to believe that the product was going to be sent from European soil, but later i found out it was sent from China. So, now i have to pay additional fees for the customs office. Plus, their customer support is a joke! I had to send at list three e-mails before getting an answer, that didn't really solve anything! Stay away!!!!

15 October 2018
Unprompted review
Rated 2 out of 5 stars

Wish I had read the poor reviews here…

Wish I had read the poor reviews here before buying.
False information re phone given by customer service,i.e. they say it has official global ROM when it hasn't been released yet. No reply to other query. No information re transport company, no tracking number. Says phone in stock in Spain but takes so long it's obviously sent from China.
I saw the Mi logo and thought it was some official outlet but should have read the small print. It has nothing to do with the company Xiaomi. Surprised they can get away with it.

28 August 2018
Unprompted review
Rated 1 out of 5 stars

WARNING!

WARNING!! This is not a serious company, and might be a downright scam! Just like all the other people who have left bad evaluations here, I ordered my phone almost two weeks ago... it was marked as "in stock" when I placed my order, it was supposed to arrive between 23-30 of may, i.e lastest by yesterday, and it's not only that I have not recieved my products in time... Just like everyone else here, I have not recieved any information of any kind.... I have tried calling numerous times, and never an answer, I have emailed -no answer. I have now filed a reclamation through my bank, and filed a complaint with the police...

3 May 2018
Unprompted review
Show reviews in all languages. (2,493 reviews)

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look