Mifsuds Photographic Reviews 

231
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Looking at 24 reviews, reviewers overwhelmingly had a great experience with this company. Customers are consistently impressed by the excellent condition of the products, often finding items described as 'mint' or 'like new' and in perfect working order. Many appreciate the top quality of the items purchased, ranging from camera bodies to lenses, and the wide selection available to meet their needs. The staff consistently receives praise for being incredibly helpful, friendly, and knowledgeable, guiding customers without pressure. People highlight the excellent communication and personalized assistance, whether for purchases, trade-ins, or finding specific accessories. This leads many consumers to confidently recommend the company and express their intent to make future purchases.

What people talk about most

Product

Customers consistently note positive experiences with product, often praising the excellent condition of... See more

Staff

Users describe positive interactions with staff, consistently highlighting their helpfulness, knowledge, and... See more

Quality

Reviewers mention positive feedback about quality, consistently praising the excellent condition of purchased... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I purchased a used mint- condition OM System OM1 Mk2 body. Everything has been great. I emailed them to request that the camera could be delivered on a specific day. Mathew arranged to deliver by Ro... See more

Rated 5 out of 5 stars

This shop provides fantastic customer service. The products they sell are fabulous and the knowledge of the staff is second to none. Not my first visit today and it certainly won't be my last. Would... See more

Rated 5 out of 5 stars

On Tuesday 18 February I had the pleasure of buying what I now regard as the Rolls Royce of lenses - a used Canon 17-40mm L USM lens from Matthew Mifsud. To say I am delighted is an understatement; e... See more

Rated 5 out of 5 stars

Just bought very good value Canon R5II used - top notch service including very quickly sorting out a minor issue - comms and customer support excellent.


Company details

  1. Photography shop

Information provided by various external sources

is an independent family run photographic retailer established in 1954, in the historic fishing town of Brixham, Devon. With over 60 years of trading in the industry we pride ourselves on serving the needs of Amateurs through to Professional photographers, through online ordering, Mail order or in our store. We believe in ourselves, the equipment we sell and enjoy looking after our customers. Over the years we have gained a good reputation in the photographic industry for being competitive on price, all new goods being UK stock, a vast selection of both new and used goods and excellent customer service. We pride ourselves on providing a great level of care and advice to our customers. Customers are always welcome to come into store and try products from our large selection of items stocked from major manufacturers like Canon, Nikon, Fujifilm, Pentax, Sigma, Sony and more, Plus for those travelling to see us the kettle is always on.


Contact info

4.9

Excellent

TrustScore 5 out of 5

231 reviews

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No recent history of asking for reviews

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4.9

All reviews

(231)

23 reviews in the last 12 months

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Rated 5 out of 5 stars

Saw a Nikon D500 on the Mifsuds…

Saw a Nikon D500 on the Mifsuds website, listed as mint minus, boxed with manual. Just what I was after. Great communication from Matthew, fast delivery, really well packaged, delighted with the D500.

Better than my D3s and D4s!

So refreshing for an accurate description it really is mint, so disappointing at times to get something that's far from the description.

All round a great experience.

Will be using Mifsuds again.

19 June 2024
Unprompted review
Rated 5 out of 5 stars

what astonishingly good service

what astonishingly good service (Matthew) to get me an orange filter to my house in less than 48 hrs and ready to go on holiday at 5 tomorrow morning - too early I know !! Thanks a million you guys this will make my analogue holiday an even better experience
All the best

8 June 2024
Unprompted review
Rated 5 out of 5 stars

Amazing old fashioned proper service.

It is rare these days to be made to feel special and valued as a customer for a relatively low value transaction. However Mifsuds are a traditional camera retailer with the highest levels of customer service. I called Mathew in a flap having tore my home apart I realised that I had misplaced the ring adapter that allows me to mount my Canon ring flash on my RF macro lens. 48 HRS before departure to Cape Verde on a assignment to record several rare unique items of flora and fauna. Not only was it in stock (unlike every photography retail chain) Matthew personally pickled and packed my items. He proceeded to the post office and shipped special delivery, it arrived just as I was loading my gear for the Airport. I am so impressed by this perfect solution I will make a point of visiting Mifsuds, next time I am Brixham way and making several purchases. This rare quality in the real customer facing retail scenario deserves the highest praise and patronage. Thank you so much Mathew.

30 May 2024
Unprompted review
Rated 5 out of 5 stars

Great service

Looking for binoculars and tried Mifsuds website among others, price quoted was best I found for the model, but not totally clear if in stock. Phone went to answerphone but a text was promptly answered. Bought on a pick up basis and Matthew helpfully arranged for me to pick up out of hours, and then spent time ensuring I’d get the best out of the product. Great service.

25 May 2024
Unprompted review
Rated 5 out of 5 stars

Another nice experience buying from…

Another nice experience buying from Mifsuds. Always friendly and one of the first places I look for camera gear. Not able to visit this time but the lens arrived well packaged and in great condition on the predicted day. Very little sign of use and images taken with the lens look to be fine.

15 May 2024
Unprompted review
Rated 5 out of 5 stars

Exemplary customer service

Exemplary customer service.
I have always received prompt, helpful replies to queries and, on this occasion, they processed a refund extremely quickly.
I always check their website when I'm looking for something new (or used)!

16 May 2024
Unprompted review
Rated 5 out of 5 stars

Fantastic company

Fantastic company. Very friendly service and extremely helpful advice. My wife and I have visited the shop several times for either advice or merchandise, the last of which was a 120mm spool which they kindly gave me free, and it is always a pleasure to visit. Cannot recommend them enough for either analogue or digital camera advice and quality of merchandise. Howard & Elaine.

20 April 2024
Unprompted review
Rated 5 out of 5 stars

Excellent company

I have used this company several time now and have been very pleased with the service I have received and the purchases I have made with them.
They are friendly and knowledgeable people with competitive prices, I highly recommend them and will use them again in the future.

20 April 2024
Unprompted review
Rated 5 out of 5 stars

Opticron spotting scope

Spoke to Mathew about my wife's scope which had broken, he told me to bring it in for him to have a look at, he fixed it free of charge. You couldn't meet a more friendly or helpful person.
Thoroughly recommend this shop, what a great service.

20 April 2024
Unprompted review
Rated 5 out of 5 stars

Very trusting

I accidently bought a filter of the wrong size. When I rang up to see if I could change it there was no problem. They despatched the new filter before the wrong one was returned to them. Such trust in a business is very rare.
John S

20 March 2024
Unprompted review
Rated 5 out of 5 stars

Absolutely unrivalled service

Absolutely unrivalled service. I’ve been shopping with Mifsuds now for years. The whole team are fantastic, super responsive and attentive. Always a pleasure dealing with Matthew. Have recommended these guys for years and will continue to do so!

21 March 2024
Unprompted review
Rated 5 out of 5 stars

Very attentive service

Very attentive service, help in choosing lens and the advice given, great attention to detail and a cup of coffee thrown in. Would thoroughly recommend to anyone wanting the best service for cameras and equipment.

20 March 2024
Unprompted review
Rated 5 out of 5 stars

Great company

Great company! Genuinely nice people who made me feel very welcomed. Very knowledgeable, an Aladdin’s Cave for photographers. Traded in lenses for cash, payment arrived in my account within 2 hrs. Highly recommended.

20 March 2024
Unprompted review
Rated 5 out of 5 stars

Very Pleased with (z9) and lens purchase…

Very pleased with the camera (z9) and lens (24-70) both mint as described that I've just received from Mifsuds. Matthew was very helpful over email keeping me informed of my trade-ins progress (offering slightly more than MPB) and then setting up a very quick DPD delivery of the camera when everything had been checked and agreed. Throwing in a cheeky bar of Dairy Milk brought home the experience of dealing with a Family run business.

21 March 2024
Unprompted review
Rated 5 out of 5 stars

Had a great service from Mifsuds.

Had a great service from Mifsuds.
Being a press photographer and having broken my flash gun it was important to get a replacement as soon as possible. Mifsuds had one in stock and packaged and sent to me for the next day.
Product was mint ,working perfectly and I was pleased with the excellent service.
Trev Porter

20 March 2024
Unprompted review
Rated 5 out of 5 stars

Excellent Customer Service

They sold me an expensive Canon lens at a good price. Matthew kept me informed at every stage. I was particularly impressed when Katie delivered the lens personally to my address.

26 February 2024
Unprompted review
Rated 5 out of 5 stars

Looking to trade in my camera

Looking to trade in my camera, I was recommended by a friend to Mifsuds. I did not for one second regret asking them to quote me a price. They communicated clearly and very quickly & I soon accepted their offer. My camera was collected, free of charge, on a day to suit me and was with Mifsuds the next day. Within a couple of hours I received payment into my bank account. A pleasant and smooth process. Thank you.

10 February 2024
Unprompted review

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