Collins is an amazing person. He did not let go of the call until he made sure that everything was working ok. I love Mightycall for that, you keep hiring amazing fokls, thank you mightycall.
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See what reviewers are saying
I have had trouble getting a Business call center with great staff who understand my business. Several others, including a well-renowned service, had been a massive disappointment. I stumbled upon Mig... See more
Semi baked tech, support has no idea how this industry workes, asked for cancelation, they tell you they need to reach out for it and they never do but they keep charging you. Hillarious... See more
Company replied
If the tech support in the trial is any indication of full version, we are sold! We are using the business trial of Mightycall to see if it meets our needs, and so far, it is an extremely pleasant exp... See more
Company details
Written by the company
MightyCall is a flexible & scalable cloud-based call center solution designed specifically for small & mid-sized businesses. Set up - Enjoy the simple setup process with our intuitive flowchart. Communicate - Manage the flow of both incoming and outbound calls and increase your team’s productivity. Collaborate - Track performance and route calls to your team members based on their roles and knowledge. Reach out - Reach more targeted contacts with the auto dialer and improve engagement rates. Supervise - Train and supervise agents in real-time and obtain precise performance data. Experience our top-rated customer support and free live onboarding sessions designed to maximize your system's potential in the shortest amount of time.
Contact info
1 Sansome St, Suite 1400 10104, 94104, San Francisco, United States
- 8882568312
- support@mightycall.com
- www.mightycall.com
3.0
Average
175 reviews
No history of asking for reviews
This company hasn't invited their customers, so reviews may not be representative
Replied to 42% of negative reviews
Typically replies within 2 weeks
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Customer service immediately responded
Customer service immediately responded. Our experience with MightyCall has been excellent.
2 March 2022
Unprompted review
Reply from MightyCall
Dear Robert,
thank you!
Don't hesitate to contact us again :)
Awesome Customer Service
25 February 2022
Best trial experience ever...
If the tech support in the trial is any indication of full version, we are sold! We are using the business trial of Mightycall to see if it meets our needs, and so far, it is an extremely pleasant experience. Every question or issue we had has been expertly supported by support chat. We will definitely be purchasing Mightycall for our business based solely on the speed/patience of the chat support for tech questions and issues! Very pleased.
23 February 2022
If you ever need customer service
If you ever need customer service, they are prompt and thorough. Darya replied immediately and went above and beyond! Thank you!
26 January 2022
Unprompted review
Reply from MightyCall
Hello Sue,
Thank you for your kind words!
We are trying to improve our service for you :)
Sincerely,
MightyCall Team
good service in a timely and correct…
good service in a timely and correct time as requested.
12 January 2022
Unprompted review
Reply from MightyCall
Dear Billy,
We are happy to hear it :)
Thank you and all the best!
MightyCall Team
MightyCall system have technical…
MightyCall system have technical limitations and do not support TCP, so I was not able to use Zoiper softphone. Tech support team blamed ISP and did nothing to help. No refund.
It is okay to deliver partial service, but customer have to be informed about it before purchase, that never happened with MightyCall.
Not recommended.
7 January 2022
Unprompted review
I love the courtesy. Will remain right here just for the helpful courteous customer service reps.
Great customer service. Prompt, courteous, helpful and solution suggestive. Perfect. Thank you kindly.
7 January 2022
Unprompted review
Reply from MightyCall
Hello Lancelot,
Thank you for your kind words!
Sincerely,
MightyCall Team
Great response on the chat!
Great response on the chat, love that we can send screenshots to better explain issue. Thank you!
4 January 2022
Unprompted review
Reply from MightyCall
Hello Sylvia,
Thank you for your kind words! :)
Sincerely,
MightyCall Team
Fantastic service !
Fantastic service ! Customer service is superb! Use it while travelling and intend to keep.
30 December 2021
Reply from MightyCall
Hello Ella,
We are happy to hear it! Thank you for the kind words :)
Best regards,
MightyCall Team
Great customer service!
Great customer service!! Fast and efficient!
30 December 2021
Unprompted review
Reply from MightyCall
Dear Alicia,
Thank you! We are trying to improve our service for you :)
Best regards,
MightyCall Team
Reply from MightyCall
Hello Larry,
Thank you for your kind words!
Sincerely,
MightyCall Team
Too many scam calls that uses up all my…
Too many scam calls that uses up all my minutes, quite annoying
29 December 2021
Ali was amazing!!
Ali is amazing super helpful!! We love the app and its uses for our business, and they have done nothing but answered all questions we had with ease and kindness. We love it!
28 December 2021
Unprompted review
Reply from MightyCall
Dear Dean,
Thank you for your kind words!
Sincerely,
MightyCall Team
Olga helped me and it was amazing…
Olga helped me and it was amazing service as usual. Great Job!
27 December 2021
Reply from MightyCall
Dear Cory,
Thank you!
We are trying to improve our service for you :)
Best regards,
MightyCall Team
Setup, Installation, Issues
The application was easy to set up on my desktop computer. The installation and configuration settings were easy to follow.
I love their very quick response to online chat during normal business hours.
24 December 2021
They are proactive and always ready to…
They are proactive and always ready to help.
22 December 2021
Unprompted review
Reply from MightyCall
Dear Cielo,
Thank you for your kind words!
All the best!
MightyCall Team
Ali was really helpful in setting up…
Ali was really helpful in setting up the API and also the sales and support team are always helpful and it is really easy to reach them unlike others where we have to wait for a long time to get in touch with the support team.
Good Job guyz :)
16 December 2021
Unprompted review
Reply from MightyCall
Dear Heather,
Thanks a lot for your kind words!
Sincerely,
MightyCall Team
Excellent service
5 December 2021
Reply from MightyCall
Hi there! Thanks a lot!
Sincerely,
MightyCall Team
Very helpful support staff
Support staff was very helpful with some technical questions we had while evaluating the service. They had the answers we were looking for and providing a lot of useful information that ultimately helps us decide if it will work for us.
3 December 2021
Unprompted review
Reply from MightyCall
Dear Nils,
Thank you for your feedback!
Best regards,
MightyCall Team
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