Mik & Me  Reviews 

121
TrustScore 4.5 out of 5

4.4

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Review summary

Created with AI, based on recent reviews

Evaluating 62 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the exceptional quality of the fabrics and intricate details, noting that the dresses are beautifully made and feel very soft and comfortable for children. Consumers also highlight the outstanding customer support, explaining that the team goes above and beyond to handle urgent requests and ensure timely arrival for special events. Some reviewers were not happy with unexpected delays regarding order fulfillment and missed shipping timeframes for important celebrations. A few people also mentioned experiencing frustrating issues with incorrect sizing or missing items when their packages finally arrived.

What people talk about most

Product

Customers consistently note positive experiences with product, highlighting the stunning designs and... See more

Quality

Reviewers highlight positive aspects of quality, expressing immense satisfaction with the incredible... See more

Order

Reviewers mention mixed experiences with their order. Some consumers report that everything went smoothly,... See more

Customer service

Consumers find customer service to be exceptionally helpful, friendly, and responsive. Reviewers frequently... See more

Delivery service

People report positive experiences with delivery service, highlighting that orders often arrive quickly and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

So I made my order in July for 5 of the Sophia mikado flower girl dress’s, I was getting married in September and knew it would be tight so I messaged the team and they made the impossible happen they... See more

Rated 5 out of 5 stars

Couldn’t decide which dress to buy and Mik and Me went above and beyond to help decide which dress would be perfect for my daughter. I ended up choosing the Celeste dress in ivory and was ecstatic onc... See more

Rated 5 out of 5 stars

Amazing pieces, and incredible customer service. I had a slight issue with my order and sizing. I’ve never received service as good as Mik and Me from any other brand! So helpful, they went above and... See more

Rated 5 out of 5 stars

I ordered Isabella Special Occassion Dresses from Mik and Me for my daughters to wear during my wedding in October. The dresses arrived one month before the wedding and they couldn’t fit into it, Rach... See more


Company details

  1. Children's clothes shop

Written by the company

We're a woman owned business dedicated to crafting beautiful children's garments and more importantly, building brighter futures. We partner with talented female dressmakers around the world, providing them with fair wages, safe working conditions, and the opportunity to use their incredible skills to support themselves and their families. Every piece you own from us tells a story of empowerment, global connection, and the artistry of women. So much love Ozge 🩷


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

121 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 88% of negative reviews

Typically replies within 48 hours

How this company uses Trustpilot

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4.4

All reviews

(121)

62 reviews in the last 12 months

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Rated 5 out of 5 stars

I’m still in awe over my Daughters…

I’m still in awe over my Daughters Dressed. I messaged panicking in case this wasn’t an actual website and they responded extremely quick. I purchased it for a First Holy Communion and I’m receiving so many messages from so many who cannot believe how beautiful she turned out. So many spend so much and for the value and quality of this dress I was so surprised. Thank Yous very much.
Will certainly recommend.

23 May 2026
Unprompted review
Rated 5 out of 5 stars

Wow!

Wow! The quality, the style, the service!!! My niece nearly stole the show in her gorgeous dress. She felt like a princess and never wanted to take it off. Thank you for making a dress that met my extremely high standards 😂😮‍💨❤️

25 October 2025
Unprompted review
Rated 5 out of 5 stars

Fantastic service and beautiful products!

Fantastic service and beautiful products! I ordered a dress for my daughter to wear to my wedding and a custom matching headband. Such unique and modern styles to choose from. We received so many compliments on the dress and loved how quickly it arrived. Thank you for your beautiful work!

1 August 2025
Unprompted review
Rated 5 out of 5 stars

Sophia Mikado dress

I recently ordered two Sophia Mikado dresses, and I’m really impressed. Both dresses were absolutely beautiful, with elegant designs and amazing quality. The dresses are like a dream.

On top of that, the service was excellent. Everything from ordering to delivery went smoothly, and the overall experience was very positive. I would definitely recommend this to anyone looking for stylish, well-made dresses with outstanding customer service

5 May 2026
Unprompted review
Rated 5 out of 5 stars

Dresses

Absolutely in love with this white dress! I purchased it for a photoshoot and it exceeded all my expectations. The design is so beautiful and delicate.it photographs like a dream and gives such an elegant, timeless look.
The quality is honestly amazing. The fabric feels premium, the stitching is well done, and every detail is just perfect. It fits beautifully and holds its shape so well on camera.
If you’re considering it, don’t hesitate.this dress is 100% worth it. I’ll definitely be purchasing again!

3 May 2026
Unprompted review
Rated 5 out of 5 stars

I had my eye on Mik & Me Bella dress…

I had my eye on Mik & Me Bella dress for my daughter since she was born and got it for her Fairy first birthday. The quality of material to execution was 10/10. It was so easy on her delicate skin and fitted beautifully. The color match was perfect and she looked like an absolute doll in it. I would totally recommend Mik & Me for beautifully made children’s dresses.

3 May 2025
Unprompted review
Rated 5 out of 5 stars

Gorgeous dresses

The dresses that I ordered from Mik&Me for my daughter are absolutely gorgeous. Beautiful design, high quality and attention to details make this dresses turn heads. Thank you for making our daughters feel like princesses when wearing your dresses❤️

3 May 2026
Unprompted review
Rated 5 out of 5 stars

Flower Girl Dresses

Our girls looked absolutely stunning in their flower girl dresses for their aunty’s wedding 🤍 they wore them all day long and danced the night away! Thank you so much!

1 May 2026
Unprompted review
Rated 1 out of 5 stars

1 Star

1 Star: Missing item and zero resolution – extremely disappointed
I am writing this review to warn others and hopefully get a response from Mik & Me management, as my private emails regarding Order #14911 have not resulted in a solution.

I ordered the Rosabelle Gown Cream (Size 12) back on February 26th for my granddaughter’s Holy Communion. While the rest of the order arrived on April 19th, this specific gown was missing. Despite lodging a formal complaint on April 25th, the item is still nowhere to be found.

The timeline of their "assistance" so far:

April 25: Complaint lodged. I confirmed the package only contained one of the two dresses ordered.

May 1: Provided with a new tracking number (JJD0002210782659990), which has remained on "Pending" for days.

May 3: Still no dress, no update, and no urgency from the team.

This dress is for a major milestone event, and the lack of communication and resolution is causing significant distress. I have requested that this be escalated to a manager, but I am still waiting for a professional response.

To Mik & Me: If this dress is not delivered via premium shipping by the end of the day on Monday, May 4th, I will be forced to cancel the entire order and pursue a full refund.

I expected much better service for such a special purchase.

Date of experience: May 03, 2026

3 May 2026
Unprompted review
Mik & Me  logo

Reply from Mik & Me

Honestly Monika this is extremely disappointing to see.

We have been speaking to you on every avenue, you just spoke to our dressmaker 2 days ago and she assured you just like we assured you regarding your first dress which has now arrived that this parcel will also arrive.

This situation has also caused us a significant amount of distress to be honest with you.

Just to clarify :

You purchased one dress with a sewing time of 5 weeks (not including shipping or processing times)

The second dress you purchased had a sewing time of 7 weeks (not including shipping or processing times)

My dressmaker worked day and night ensuring these timelines were not only met but ensured they were completed earlier.

We honestly hope you can delete this defamatory review as it's absolutely not ok to put down a small business which has very open and honest timelines and time-frames displayed over many different pages on our website.

My dressmaker was extremely reassuring, as you can see your first dress arrived with no issues and the same will occur with your second dress.

Delays that occur during transit or customs is not our fault however we have been checking in constantly and chasing up your package and to be honest this review is truly upsetting.

We promised to speak again by Monday (when we return to work) however you have not even waited to speak to us again and have left a 1 star review.

Yes the customer is our number 1 priority however we also won't allow our hardworking teams reputation to be put down like this.

Rated 5 out of 5 stars

Beautiful dress from Mik & Me

I bought this beautiful dress from Mik & Me for my daughter’s birthday, and I couldn’t be happier with it. The design is absolutely stunning — a soft blush pink with delicate floral appliqué and subtle sparkle throughout, giving it a truly princess-like feel. The attention to detail is incredible, from the layered tulle to the elegant off-shoulder style.

What impressed me most was the quality. The fabric felt soft and well-made, not scratchy or stiff like many heavily embellished dresses can be. My daughter, Elyza, has eczema, so we’re usually very careful with clothing, especially anything with embroidery or embellishments. However, she wore this dress comfortably all day without any irritation, which is rare for us.

It fit beautifully, photographed like a dream, and made her birthday extra special. I would highly recommend this dress to anyone looking for something both high-quality and gentle on sensitive skin.

16 November 2025
Unprompted review
Mik & Me  logo

Reply from Mik & Me

Hey Az!!

Your daughter looked so so beautiful in her Aria Fairytale dress she looked like a princess! 🩷🩷

Thank you so much for your order and your trust! I'm honestly so happy to read this review it means so much to our entire team and we can't wait to see your little one in more of her Mik & Me dresses in the future 🫶🏻🥰

Rated 1 out of 5 stars

I ordered a dress February 10th

I ordered a dress February 10th, i needed the dress for first communion on April 11th. The dress arrived on April 28th. I email the company to check on the status of dress and no reply. Now it only gives me the option to return for store credit which I will not need.

29 April 2026
Unprompted review
Mik & Me  logo

Reply from Mik & Me

Hi Maricruz!

I can see you ordered one of our handmade dresses and these styles are not in stock and we need time to make them prior to shipment.

We have reached out to you regarding your order could you please get back to us 🩷

Rated 5 out of 5 stars

I cannot say enough about how amazing…

I cannot say enough about how amazing the customer service and the product was. The compliments my daughter received on her dress was endless. Everything from the packaging to the quality of the dress was next level incredible. I gave out the Mik and Me IG account to at least 20 different people who asked me where I got the dress from. I would order from here again and again.

25 April 2026
Unprompted review
Mik & Me  logo

Reply from Mik & Me

Hey Amanda!

Your daughter looked absolutely BEAUTIFUL in our Rosabelle dress!! Truly a princess 🩷🩷

We have received so many inquiries since our post on instagram sharing the beautiful photos 🥰

Thank you so much once again for your trust and kind words! We appreciate it so much! Xx

Rated 5 out of 5 stars

Absolutely incredible

Absolutely incredible! I ordered a dress not reading the description of the “made to order” dress and was in a time crunch. The customer service was amazing and was completely understanding and worked with me to get it to me as soon as possible. The team is so kind and I cannot express how grateful I am for them! Receiving my daughter’s dress left me in awe! The material is amazing and it is perfect! I will be ordering from them for every occasion.

23 April 2026
Unprompted review
Rated 5 out of 5 stars

I am blown away this morning

I am blown away this morning
We had the best delivery ❤️
Our dress arrived earlier than expected, and wow the dress is absolutely perfect, stunning!
My little girl tried it on and her words were "wow I look like a princess"
Everything about it is perfect
True to size
And the quality is something else, the quality is better than the shops
Also the communication with mik&me was amazing

I can't wait until the day I get married for her to wear it. I can't wait to post photos with her in it 😍

Thank you mik&me 🥰

31 March 2026
Unprompted review
Rated 5 out of 5 stars

Had a great experience

Had a great experience, very helpful when I needed to exchange a dress , very prompt , Also the dresses I purchased the Ella were absolutely beautiful was very happy

23 February 2026
Unprompted review
Rated 5 out of 5 stars

I ordered two flower girl dresses last…

I ordered two flower girl dresses last year, and I couldn't be happier with my experience! The dresses were absolutely beautiful, and I received so many compliments on them! 🥰 The communication with the admin was fantastic; they were so friendly and helpful throughout the process. I had to exchange one dress because it was a bit too big, and the whole process was seamless and easy. Seriously, the best little flower girl designs ever! Highly recommend!

1 October 2025
Unprompted review

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