A big thank you to Milberg they did call many times before im sure it was about 4 years ago. She said if you don’t claim money goes back to a circulation. So I made a note of it than I called you have... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Milberg tracked me down even though I changed my email address and contact number many years later. The process took abit longer however they gave fantastic customer service and the staff were very... See more
Company replied
Didn’t have to do anything apart from answer some questions over the phone & just when I was thinking I have not heard from Milberg I see the money deposited in my account . Couldn’t have timed it bet... See more
Company replied
My husband filled in original form and felt he hadn't supplied enough information. So to be honest we'd forgotten about it. We were v pleasantly surprised when we recieved a payment. I did send an ema... See more
Company replied
Company details
About Milberg London LLP
Written by the company
Milberg London LLP is a law firm instructed in some of the most significant multiparty cases ever to be heard before the courts in this jurisdiction.
We also have a strong private client practice and are genuinely conflict-free. Our team is well-placed to resolve complex, high value commercial disputes for clients.
We are a close team that love what we do. Using the legal system to try and unpick injustice motivates us all on a daily basis.
Mercedes Pay Up
Vauxhall Pay Up
JLR You Owe Us
PlayStation You Owe Us
We also have a strong private client practice and are genuinely conflict-free. Our team is well-placed to resolve complex, high value commercial disputes for clients.
We are a close team that love what we do. Using the legal system to try and unpick injustice motivates us all on a daily basis.
Mercedes Pay Up
Contact info
Third Floor, Sutton Yard, 65 Goswell Road, EC1V 7EN, London, United Kingdom
- 020 3824 6541
- clientcare@milberg.co.uk
- www.milberg.co.uk
4.5
Excellent
1k reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 100% of negative reviews
Typically replies within 2 weeks
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Millberg have been really professional…
Millberg have been really professional , easy to deal with from start to finish and provided a great service . Millberg worked closely with us throughout the case , ensured we were confident that all submissions were reflective of our position and regularly kept us up to date with progress .
28 January 2026
Unprompted review
Reply from Milberg London LLP
Hi Richard - Thank you for recognising our hard work and taking the time to leave a positive review!
Superb Legal Team
Absolutely thrilled with the legal team who represented us. From start to finish, they demonstrated exceptional professionalism, providing clear communication and consistent updates every step of the way. Their honesty and dedication to our case was truly outstanding. We always felt supported and confident in their abilities. Every member of the team was approachable, knowledgeable, and went above and beyond to ensure a successful outcome. We couldn't have asked for better legal representation and highly recommend their services.
28 January 2026
Unprompted review
Reply from Milberg London LLP
Hi Julia - Thank you for taking the time to leave us your feedback. Our team will be pleased to read you were happy with your experience and we will pass on your positive comments.
I’m writing this review based on it…
I’m writing this review based on it been 2 years since filing my information against JLR after reading some people have received payment Im confused as my emails say it’s still on going
7 September 2025
Unprompted review
Reply from Milberg London LLP
Hi Corrie Louise – thank you for getting in touch with us. Yes, unfortunately the litigation process can be slow-moving. Many of our claims are landmark cases and this case is no different, with many tens of thousands of people making claims against JLR. Our case against JLR for DPF related issues is on-going, which means no clients have received compensation yet. Please be assured that we are making progress and believe we will get there in the end. Do stick with us! We will continue to update you in our periodic emails on the progress of your claim – so look out for these!
Really professional company
Really professional company! Did exactly as they said they would! Great outcome
Thank you very much
10 April 2025
Unprompted review
Reply from Milberg London LLP
Hi Julie,
Many thanks for taking the time to leave us your feedback.
Kind Regards,
Milberg
I can’t thank you enough
I can’t thank you enough, I never in 1 million years. Thought I would get this payment to the point. I ignored the emails and text messages until I was left a voicemail and I realized it was all good, so thank you for helping me in receiving my compensation, I really do appreciate it
13 April 2025
Unprompted review
Reply from Milberg London LLP
Many thanks for taking the time to leave us your feedback. We are so pleased that we were able to successfully secure compensation for you.
Kind Regards,
Milberg
Great customer support
Great customer support . Answering any questions promptly. Very helpful . Highly recommended.
9 April 2025
Unprompted review
Reply from Milberg London LLP
Hi Marie and Jason,
Many thanks for taking the time to leave us your feedback. Wishing you all the best!
Hi TIJANI here.i complete my claim long…
Hi TIJANI here.i complete my claim long time ago.when is my payment arriving and which payment method check or bank transfer.
5 March 2025
Unprompted review
Reply from Milberg London LLP
Hi Tijani
Please contact our Client Service team by emailing clientcare@milberg.co.uk or calling us on 020 3824 6541. Please refer to your File Number when contacting us so that we can assist you with your queries.
Kind regards
Milberg
Hi I put in a claim over 3 years ago to…
Hi I put in a claim over 3 years ago to claim for the emissions but I keep being told they keep having meetings and then they say it’s put forward to another date and keep saying we will inform you of any key decisions I have emailed them they told me that I wouldn’t be able to leave as I signed a contract what is going on I know other people that have done this with other companies and had results is this a scam
4 March 2025
Unprompted review
Reply from Milberg London LLP
Hi Mandy
Yes, unfortunately the litigation process can be slow-moving, not least because we operate in some of the largest group action working its way through the High Court system at the moment. We estimate that claims take 3 to 5 years. As a group claim, claims are typically dealt with simultaneously. Please contact us with your file number so that our team can confirm the position within your specific emissions claim.
You can email our dedicated Client Care team at clientcare@milberg.co.uk or call us on 020 3824 6541 for a specific update regarding your claim. We thank you for your patience whilst our team undertakes all legal work regarding these claims.
Kind regards
Milberg
great communication from Millberg and…
great communication from Millberg and ver happy result
12 February 2025
Unprompted review
Reply from Milberg London LLP
Thank you Jason - great to hear. Wishing you all the best.
Milberg contacted me after having an…
Milberg contacted me after having an incorrect email for me ( probably my mistake) they had positive news about a claim they made on my behalf. Claim paid quickly and easily - great work Milberg
24 January 2025
Unprompted review
Reply from Milberg London LLP
Hi Stephen - many thanks for taking the time to leave us your feedback. Great to have reached you and successfully paid your compensation. Wishing you all the best!
Milberg really care
I was sceptical about the whole thing, to be honest. Even to the point when Milberg contacted me on a number of occasions to let me know about the outcome of my claim and that I had a sum due to be paid to me. They use a 3rd party solution called 'ShieldPay' that automates the payment straight into your bank, however, I had problems receiving the link and just couldn't get it to come through on email. They were brilliant and provided an alternative method of payment. Two people (Caitlin McArthur and Hendrick Kronemeyer) case managed my claim and kept an eye on how things were progressing and when I would likely receive payment. Great service, especially Caitlin and Hendrick. I felt as if they were really keen to make sure I got the winning payment. Bravo, Milberg.
26 November 2024
Unprompted review
Reply from Milberg London LLP
Hi Nic - that is so great to hear, thank you so much for taking the time to leave us feedback and for the individual shout outs. We will let Caitlin and Hendrick know. Wishing you all the best, Milberg
Non payment being issued
After several attempts over the past 2 years.
First of a Cheque payment declined at the bank
Still i have not received any money or explaining why this is happening.
Telephone calls promising funds will be transferred to my bank northing
This is not acceptable 😑 😒
Another email today
4 December 2024
Unprompted review
Reply from Milberg London LLP
Dear Sarah, apologies for the delays you have experienced. Our claimant group was in the tens of thousands so there have been times where it has taken longer than we would have liked to process payments. Someone from our client care team has been in touch with you about this. Thank you for your patience. Best wishes, Milberg
Had the outcome I never really expected…
Had the outcome I never really expected but fair play to them for pursing it till the end I got paid out in the end
1 December 2024
Unprompted review
Reply from Milberg London LLP
Thank you, Shaun. We got there in the end! All the best.
My basic view.
Took ages and had to chase up several times. Contact people kept changing. Also proceeded on my behalf without full authorisation as far as I am concerned. But in the end they got me my compensation from VW even if it should have been more. Only winners in these issues are the law firms on both sides :-)
30 May 2024
Unprompted review
Reply from Milberg London LLP
Dear George, sorry to hear that you had to follow up several times. Our claimant group was in the tens of thousands so there have been times where it has taken longer than we would have liked to process payments. Thank you for your patience. In relation to our instructions and fees, we'd be happy to provide you with more detail. If you'd like to hear from us in this regard, please email clientcare@milberg.co.uk so we can locate your file. Best wishes, Milberg
The whole process was communicated very…
The whole process was communicated very well with extremely good customer service at every point.
27 November 2024
Unprompted review
Reply from Milberg London LLP
Dear Jayne
We appreciate you taking the time to recognise the effectiveness of our periodic updates. Thank you!
Milberg
Just fill in the form
Simple to apply kept up to date and nice reward at the finish, thank you kindly.
27 November 2024
Unprompted review
Reply from Milberg London LLP
Dear Christopher
We appreciate you have recognised how streamlined and straightforward our process is. Thank you! We ae also delighted you are happy with the outcome.
Milberg
Reply from Milberg London LLP
Dear Steve
Thank you for recognising our hard work and taking the time to leave a positive.
Milberg
To be a lot faster in your transactions…Customer Relations
To be a lot faster in your transactions with your clients.
But thank you for finally clearing this matter.
Haydn Street.
27 November 2024
Unprompted review
Reply from Milberg London LLP
Dear Hadyn
Thank you for taking the time to leave a positive review.
Yes, it is unfortunately the intrinsic nature of Litigation, especially of this scale, that it can be a lengthy process from start to finish. We must also ensure necessary checks are completed upon the success of claims before transactions can be made.
We will endeavour to do our part in encouraging speedy processes.
Milberg.
Reply from Milberg London LLP
Dear Lazo
We appreciate the positive review!
Milberg
Great communication throughout 👍
1 November 2024
Unprompted review
Reply from Milberg London LLP
Dear Mark
We are grateful and really appreciate you taking the time to share your experience with us.
Milberg
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.