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Milk & Blush Reviews 

1,056
TrustScore 4 out of 5

4.2

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Review summary

Created with AI, based on recent reviews

Looking at 314 reviews, reviewers had a great experience with this company. Customers consistently praise the product quality, highlighting the hair's softness, shine, and seamless blend, often noting its impressive longevity. The customer service and staff receive frequent commendation for being helpful, quick to respond, and providing excellent support, including accurate color matching. However, some customers noted concerns regarding product quality after washing, describing it as becoming thin or matted, and experienced order issues due to misleading shade listings or confusing website information, sometimes resulting in incorrect items or non-delivery.

What people talk about most

Product

People report positive experiences with the product, highlighting the incredible quality, softness, and... See more

Quality

Reviewers highlight positive aspects of quality, with many praising the hair as amazing, thick, soft, and... See more

Customer service

Customers had positive experiences with customer service, often describing it as amazing, excellent, and... See more

Order

Customers consistently note ambiguous experiences with order, with some praising quick responses and... See more

Staff

Clients share positive opinions on staff, consistently praising their helpfulness and efficiency. Customers... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I cannot recommend Milk & Blush enough. I’ve tried multiple clip-in extension brands, and none come close to this quality. The hair is unbelievably soft, shiny, and silky, and it blends perfectly with... See more

Company replied

Rated 5 out of 5 stars

I ordered clip-in extensions from Milk & Blush almost three years ago, and I’m genuinely impressed. I chose the dark brown shade, which matched my natural hair perfectly and blended seamlessly. Yo... See more

Company replied

Rated 5 out of 5 stars

I’ve been a Milk & Blush customer for a while now and the quality has always been amazing. My first set lasted me a FULL year with proper care, which is why I came back for my next one. There was... See more

Company replied

Rated 5 out of 5 stars

The BEST hair extensions i have ever tried. I love hair extensions and ive tried a variety of different kinds from Amazon to top quality brands. I did not know what having quality hair was like until... See more

Company replied


Company details

  1. #15 of 22 best companies in Hair extensions supplier
  2. #8 of 10 best companies in Hair Extension Technician
  3. #87 of 107 best companies in Hair product shop

About Milk & Blush

Written by the company

For over two decades, Milk & Blush has been helping you achieve longer, fuller hair with our luxury human hair extensions.

Award-Winning Hair Extensions

We’re passionate about creating transformative hair experiences with premium-quality hair extensions designed to blend seamlessly and look natural. Trusted by professionals and loved by customers worldwide, we specialise in 100% Remy human hair extensions that deliver salon-worthy volume, length, and style at home.

Shop Clip In Hair Extensions Shop Professional Hair Extensions

We're Here to Help

Our expert team is dedicated to exceptional customer service, fast delivery, and expert guidance every step of the way. We’re proud to have earned thousands of five-star reviews from our loyal community.

Join the Milk & Blush family and discover why we’re a top-rated choice for hair extensions on Trustpilot. From colour matching to styling support, we’re here to help you love your hair again.

We offer worldwide delivery and free express delivery to our UK customers with orders over £50.

Contact info

4.2

Great

TrustScore 4 out of 5

1k reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 98% of negative reviews

Typically replies within 1 week

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4.2

All reviews

(1,056)

310 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

After struggling with my choices…

After struggling with my choices for colour, I’d messaged Milk & Blush Instagram page for some advice. Ellie assisted me right away, with fast and helpful response. I had lots of questions to ask and Ellie went out of her way to make sure I was assisted with everything I needed. Ellie sent me photos of models with the hair colours I was wanting, making my choice easier. The hair is beautiful and feels amazing. So so happy with my purchase and I will 100000% always buy my hair from Milk & Blush now!

26 February 2026
Unprompted review
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Reply from Milk & Blush

Hey Lauren,

Thank you so much for leaving us such a lovely review 🤍

We're so glad to hear that Ellie could help find your best match and you're pleased with the quality of the hair!

We can’t wait to help with your next order ✨

Love,
M&B team xxx

Rated 1 out of 5 stars

I placed an order 13-2-25 on a 3-5 day…

I placed an order 13-2-25 on a 3-5 day tracking so id have them in time for my vow renewal but havent received anything. The tracking hasn't been updated and after reaching out to milk & blush I was told to wait 7 working days which was 24-2-25 and still nothing. I requested a refund back under the consumer act 2015 and it has been pushed back and back for no known reason. I have emailed daily as £220 is a lot to lose on something I havent received. It's not been easy dealing with the customer service side of things and with only an email to use it's nothing but issues and delays. Very very disappointed

13 February 2026
Unprompted review
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Reply from Milk & Blush

Hi Ceejay,

Thank you for sharing your feedback.

We apologise for any inconvenience caused by this. We aim to handle everything as quickly as possible within courier timeframes.

I can see the team issued a refund to you. You should have received confirmation of this in your email.

If there's anything else we can do to help, just get back in touch 🤍

Thanks again, Ceejay.

Best wishes,
M&B team xx

Rated 5 out of 5 stars

Great from start to finish

Great from start to finish, I sent pictures of my hair and they advised on the perfect match, arrived quickly and the quality is superb. Couldn’t ask for more thank you

18 February 2026
Unprompted review
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Reply from Milk & Blush

Hey Melania,

Thank you so much for leaving us a lovely review 🤍

We're so glad to hear the team could help find your best match and you're pleased with the quality! You're very welcome 🥰

We can’t wait to help with your next order ✨

Love,
M&B team xxx

Rated 5 out of 5 stars

Ive previously had hair from milk and…

Ive previously had hair from milk and blush and the quality is amazing! I matched myself.
I then asked for a colour match for my daughters hair and the service was amazing!! Ellie helped me match hair and got back to me quickly! Service was amazing! Thanks again

24 February 2026
Unprompted review
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Reply from Milk & Blush

Hey Emma,

Thank you so much for leaving us a review 🤍

We're so glad to hear Ellie could help find your best match and gave you speedy service! That's what we strive for.

We can’t wait to help with your next order ✨

Love,
M&B team xxx

Rated 5 out of 5 stars

Great purchase

Great purchase, obviously made easier by the colour I chose being absolutely perfect so didn’t have to return anything but I don’t doubt it would be easy enough. Will buy again!

2 February 2026
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Reply from Milk & Blush

Hey Dawn,

Thank you so much for leaving your lovely review 🤍

We’re so happy to hear the colour was a perfect match for you - that’s always the best feeling! It’s wonderful to know you’re pleased with your purchase!

We can’t wait to have you shop with us again ✨

Rated 5 out of 5 stars

Nice quality human hair at a reasonable price

I first bought the fill in hair extensions to try. They were very good quality and rich. I have copper hair, so the colour didn't match very well. However I dyed them (I dye my hair myself at home) and they now have a total match. The dye did not compromise the product's quality. Red-copper hair is difficult to match, anyway! So, I then bought the 16 inc weft, that was also same nice quality. I am so excited with these purchases that I finally bought the 16inch ponytail! Great price for the quality, I brought all of them during a 20% sale.

14 February 2026
Unprompted review
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Reply from Milk & Blush

Hey Sophia,

Thank you so much for sharing your experience! 🤍

We’re so glad you’ve been happy with the quality across your fill-ins, weft and ponytail - it means so much that you came back for more! Copper shades can definitely be tricky to match, so we love that you were able to customise them to suit you perfectly ✨

We hope you continue to love wearing them, and we’re so happy you were able to take advantage of our sale too - makes it even better! 🤍

Rated 5 out of 5 stars

Best Hair Extensions I've Ever Tried

The BEST hair extensions i have ever tried. I love hair extensions and ive tried a variety of different kinds from Amazon to top quality brands. I did not know what having quality hair was like until trying Milk and Blush's clip in extensions. Their products are long lasting and truly look phenomenal. Its brought a whole new level of confidence out of me that I'm forever grateful for. And to think I only found them because a brand I relied on randomly went out of business so as I desperately started looking for a similar product with doubt I could I found even better when Milk and Blush popped up on my fyp. Their amazing content sold me the experience and im now living it.

26 December 2025
Unprompted review
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Reply from Milk & Blush

Hey Kiriana,

Thank you so much for such a lovely review 🤍

It honestly means the world to hear that you’ve tried so many brands and found us to be your favourite. We’re so glad our clip-ins have given you that extra boost of confidence - that’s exactly why we do what we do ✨

And we love that you found us on your FYP, it was meant to be!

Thank you for your support, it truly means everything to our team 🤍

Rated 5 out of 5 stars

Great company to deal with!

Great company to deal with - ordered the wrong shade originally but easy to return and got a full refund along with super friendly and helpful customer service from the team, couldn't recommend highly enough to be honest, I had a fab experience 😊

20 February 2026
Unprompted review
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Reply from Milk & Blush

Hey Kelly,

Thank you so much for your lovely review 🤍

We’re so happy to hear you had a smooth experience with us! Mistakes happen, so we’re really glad the return process was easy and that our team could help get everything sorted quickly for you.

Your kind words mean the world to us - thank you 🥰✨

Rated 5 out of 5 stars

Best hair extensions!

I have been using this company for years because I found the quality to be very high for a decent price. Recently I used their colour match service and the customer service was extremely helpful and quick to respond. My colour match was exactly right and couldn’t recommend a company more than Milk and Blush!

10 February 2026
Unprompted review
Milk & Blush logo

Reply from Milk & Blush

Hey Jade!

Thank you so much for your kind words and for being a loyal Milk & Blush customer over the years!

We’re so glad to hear that you used our colour match service and that our team could provide helpful and speedy support.

Thank you again for taking the time to share your experience. We really appreciate your input🤍✨

Love the M&B team xx

Rated 5 out of 5 stars

Milk & blush ⭐️

I’ve ordered from milk and blush a number of times now, extensions have always been lovely. Recently made an order and wanted to say what great customer service. Had very quick responses from them and sorted my query straight away.

18 February 2026
Unprompted review
Milk & Blush logo

Reply from Milk & Blush

Hey Leanne,

Thank you so much for your continued support - it truly means a lot to us 🤍

We’re so happy to hear you’ve loved your extensions from Milk and Blush, and that our team was able to help with your recent query quickly. We always aim to make things as smooth and straightforward as possible, so it’s lovely to know that came across.

We really appreciate you taking the time to share your experience, thanks again ✨

Rated 5 out of 5 stars

I had a really great experience with…

I had a really great experience with milk and blush. I had to return the first hair extensions I bought and purchase some different ones. The customer service team were really friendly and helpful and sorted out my request promptly. The hair is also really soft and looks gorgeous. Thank you

12 February 2026
Unprompted review
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Reply from Milk & Blush

Hey there!

Thank you so much for your kind words, this truly means the world to us!

We’re so glad we could help make the returns process smooth for you and that you’re loving your new extensions 🫶 Hearing that the hair feels soft and looks gorgeous is exactly what we hope for!

Thank you again for taking the time to share your experience, we really appreciate your support 🤍✨

Love the M&B team xx

Rated 5 out of 5 stars

Amazing customer service

I had purchased a milk and blush clip in volume weft years ago and used this on nights out for many years and the quality always remained! I decided get nano extensions after this and have recently got them taken out to grow my natural hair before getting married. So for the time being I have re-purchased Milk and blush seamless clip in extensions pack to help with volume. I cannot wait for these to arrive as I was previously extremely impressed with their products and recommended them to everyone. Both Ellen and Ellie helped me with my order when I used the wrong card to make my purchase, I have never received such a quick response, they have been super helpful! I am so impressed with their customer service and can’t wait for my new clip in extensions to arrive!

16 February 2026
Unprompted review
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Reply from Milk & Blush

Hey Rachel,

Thank you so much for taking the time to leave such a lovely review 🤍

It honestly means the world to hear that your Clip ins lasted you years and now to be part of your wedding hair journey too! That’s so special. We’re thrilled you chose Milk and Blush again to help you add that extra volume while you grow your natural hair.

I’ll be sure to pass your kind words on to Ellen and Ellie - they’ll be so happy to hear this. We always want to make things right as quickly and smoothly as possible, so it’s wonderful to know you felt supported with this.

We can’t wait for your new seamless set to arrive either! we hope you love them just as much as your first pair! And wishing you all the best as you get ready for your wedding ✨

Rated 2 out of 5 stars

Service great hair but pricey for what…

Service great hair but pricey for what you get

1 December 2025
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Reply from Milk & Blush

Hey Kaleigh,

Thank you for your feedback!

We’re glad you loved the service and the hair you received 😊

We work hard to provide top-notch quality products, which is reflected in our pricing.

We hope to assist you again soon 🤍

Love the M&B Team xx

Rated 5 out of 5 stars

Delighted

Delighted. Swiftly delivered. Lovely quality and easy to wear. Thank you!!!!!

2 February 2026
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Reply from Milk & Blush

Hey Julie!

Thank you so much for your beautiful review! We’re absolutely delighted to hear you’re happy with your extensions especially that they arrived quickly and that you’re loving the quality and how easy they are to wear ✨

Your kind words truly mean the world to us. Thank you again for your support!

Love the M&B Team xx

Rated 4 out of 5 stars

I had such a great experience with Milk…

I had such a great experience with Milk + Blush! The customer service was honestly perfect, super helpful and responsive. The colour match for my hair was amazing, it blended so well and looked really natural. The only small issue was that the extensions felt a bit thin for me, but that was probably my mistake as I didn’t double-check how many fill-in pieces I’d need. My hair isn’t super thin, so I just needed a bit more volume. I’ve now ordered extra and I’m sure it’ll be perfect! I was only going for subtle, comfortable, not-too-obvious volume anyway. Overall, really happy and would definitely recommend! 💛

11 February 2026
Unprompted review
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Reply from Milk & Blush

Hey Juste,

Thanks so much for leaving us a review! 🤍

We're really happy to hear our team was helpful in finding your best match! 😊

Our Micro Fill-ins are designed to be our thinnest weft, to fill in any troublesome areas rather than add a noticeable amount of thickness. We'd love to help you explore some more suitable options!

Our team are always available on our social media pages and via email at hello@milkandblush.com.

We look forward to helping you with all future purchases!

Love the M&B Team xx

Rated 5 out of 5 stars

Brilliant!

A really good shade match given from emailed in photos! They match my hair perfect. Really surprised with how quick the delivery was, the quality of the hair extensions I’ll be recommending these to everyone!

2 February 2026
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Reply from Milk & Blush

Hey Hannah,

Thanks so much for leaving us a lovely review! 🤍

It's great to hear the team gave a great shade match, and delivery was quick. We appreciate your kind words! 😊

We look forward to helping you with all future purchases!

Love the M&B Team xx

Rated 1 out of 5 stars

Ordered the brown blonde highlighted…

Ordered the brown blonde highlighted clip ins and came ginger nothing like the photo. Not even any brown in the hair, emailed and had no response.

2 February 2026
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Reply from Milk & Blush

Hi Abbie,

Thanks for your feedback. We're sorry to hear the shade wasn't as you expected.

I can see that a member of the team responded to your email on Friday, but we haven't received a response.

If you wouldn't mind replying to that email, we'd love to have the chance to look into this for you.

Thanks for your patience, Abbie 🤍

Rated 5 out of 5 stars

Love my hair

Love my hair. Quality of this hair is a high standard.

2 February 2026
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Reply from Milk & Blush

Hey there,

Thanks so much for leaving us a review! 🤍

It's great to hear how pleased you are with the quality of our products, and we appreciate your kind words! 😊

We look forward to helping you with all future purchases!

Love the M&B Team xx

Rated 5 out of 5 stars

Excellent customer service

Excellent customer service.
The hair is lovely and really good value, plus it lasts a very long time!
Have just received another order and will definitely be buying more.
Highly recommend.

10 February 2026
Unprompted review
Milk & Blush logo

Reply from Milk & Blush

Hey lovely,

Thanks so much for leaving us a review! 🤍

It's great to hear how pleased you are with our products, and we appreciate your kind words! 😊

We look forward to helping you with all future purchases!

Love the M&B Team xx

Rated 1 out of 5 stars

Avoid...not the quality it used to be. Much better value elsewhere.

Used the company for years however have noticed a huge decline in the quality of the product in the ladt year. Bad blending of highlights, colour I have used for years is now brassier orange tones and does not look like the colour on the website. Not as thick as it previously was, much more straggly and dry and does not last as long.

1 February 2026
Unprompted review
Milk & Blush logo

Reply from Milk & Blush

Hi Melissa,

We can't link your information to an order or account with us. I’ve requested further information so a member of our team can look into this for you and assist.

If you wouldn't mind reaching out to the team, they'd be happy to look into the status of your order for you.

Email: hello@milkandblush.com

Thanks, we hope to help you soon 🤍

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