MILK Books Reviews 

11,738
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Considering 1,911 reviews, reviewers overwhelmingly had a great experience with this amazing company. Customers frequently share that the custom photo books and high-resolution printed items feature stunning image clarity, thick pages, and gorgeous covers that beautifully preserve their most cherished life memories. Consumers also find the online design tools and website interfaces remarkably intuitive, making it simple to arrange layouts and organize photos when building personalized keepsakes. Some reviewers were not happy with the final product, mentioning occasional print flaws like dull colors or minor image bleeding, alongside unexpected delivery fees that created frustration and made customers hesitate to purchase items again.

What people talk about most

Product

Users describe positive interactions with product, consistently praising the exceptional print quality, thick... See more

Quality

Consumers find quality to be positive, highlighting professional craftsmanship, excellent photo printing, and... See more

User experience

Clients share positive opinions on user experience, describing the website and design tools as intuitive and... See more

Website

Reviewers mention positive feedback about website, consistently praising how user-friendly, intuitive, and... See more

Delivery service

Customers had positive experiences with delivery_service, noting that packages frequently arrive quicker than... See more

Reviews shaping this summary

Rated 5 out of 5 stars

QUALITY KEEP SAKE FOREVER!! So impressed with my beautiful linen cover photo book that has a striking resemblance of a high end coffee table book which will be forever on display of our most cherished... See more

Rated 5 out of 5 stars

We made our wedding magazine after receiving all our wedding pictures. The book was incredibly easy to put together with many different options in page formatting and style. We received the book... See more

Rated 5 out of 5 stars

We love our Milk Books wedding album! We spent a lot of time researching which company would do the best job of capturing our memories and made the leap to Milk Books. The album turned out perfect! Th... See more

Rated 5 out of 5 stars

Milk always deliver excellent quality and this was no exception. I usually order the hard cover books, but because this was a smaller album with less pages, I opted for the soft cover. It is beautiful... See more



Company details

  1. Photo printing service
  2. Art supply shop
  3. Association or organisation
  4. Gift shop
  5. Hobby shop
  6. Wedding service

Written by the company

Create High Quality, Custom Photo Books & Photo Albums Online With MILK Books. Design Your Photo Book Using Our Digital Photo Book Software.

MILK Handcrafted Photo Books

Written by the company

Satisfaction promise
We guarantee the quality of our products.
Worldwide shipping
Great value shipping wherever you live.
Free secure storage
We never delete your printed projects.
We use the finest materials
Every book and album is carefully created using premium papers, fabrics, binding and inks.
We offer the best quality digital printing
We use age-old bookmakerʼs techniques combined with industry-leading printing presses for the best print results.

Satisfaction Promise

We guarantee the quality of our products.

At MILK Books, we take great pride in crafting beautiful printed products you will cherish over your lifetime. As our products are largely crafted by hand, occasionally, as humans, we don't get it 100% right. If you are not entirely satisfied with the quality of your order, please contact us within 14 days upon receiving your order, so we can make it right.

Contact info

4.8

Excellent

TrustScore 5 out of 5

12k reviews

5-star
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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 97% of negative reviews

Typically replies within 1 week

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4.8

All reviews

(11,738)

2,022 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Pure luxury

From start to finish, a luxurious experience. The website made it so easy to choose, and so easy to create our dream wedding album. It arrived in about 2 weeks, and was super well packaged and protected. We opted for the extra display box to keep it even more protected day to day, and it is honestly stunning. Thick pages, gorgeous materials, just perfection! I’ve recommended to friends already and can’t wait to create our next album using MILK. THANK YOU!

3 July 2026
Rated 5 out of 5 stars

MILK made it easy

Really easy to navigate and to make the book, the quality is exceptional. Delivery time was much quicker than I had anticipate, one happy customer.

26 June 2026
Rated 5 out of 5 stars

Nostalgic masterpiece

I decided to make a photo book for the nostalgia of looking at albums after dinner when visiting my family back home. I wanted to be able to sit with visit and show them the story of our wedding day. Making the photo book was easy and fun, I loved being the editor. The delivery was quicker than expected and it was nicely packaged. I was extremely excited when I opened the box and touched the beautiful linen cover, our first picture and all the memories came rushing. It is truly beautiful to see every detail, every moment and every thought put into my wedding in a book, my own fairytale came together and I can go back to it as many times as I like.

3 July 2026
Rated 3 out of 5 stars

Chose carefully

Chose carefully. The album i purchased has tiny photos

3 July 2026
MILK Books logo

Reply from MILK Books

Hi Frank,

Thank you for your review.

We are sorry if the size of your Premium Medium Photo Book didn’t meet your expectations.

I can see our Customer Service team are working with you to investigate your concerns as per our Satisfaction Promise - https://www.milkbooks.com/satisfaction-promise

Kind regards,
The MILK Books Team

Rated 5 out of 5 stars

Love!!

This magazine of some of my most cherished photos means more to me than anything! I love it so much and it was so easy to make. I display it on my coffee table for all my guests to see!

16 July 2026
Unprompted review
Rated 5 out of 5 stars

Worth every penny (and more!!)

Holy!!! We absolutely love our large photo album. My wife really wanted one of these beautiful albums from the moment we decided on our wedding date and we are so so happy to now have one. Looking back on our beautiful day has been made so easy as this book is stunning and sits on our coffee table for us to open up and look at every day or so! The quality is stunning and it is genuinely one of our most prized possessions! Definitely an heirloom piece that we will look after forever. Wow, wow, wow!

1 July 2026
Rated 5 out of 5 stars

More Than a Photo Album—An Experience

Receiving the album was an experience in itself—the packaging is beautiful and immediately gives you the feeling that you're opening something special. The print quality is simply exceptional, with vibrant colors, incredible sharpness, and premium materials that truly make the photographs stand out.

While the price is certainly on the higher side, the quality more than justifies the investment. If you're looking for a premium photo album that preserves your memories beautifully, MILK delivers an outstanding product. Highly recommended. ⭐⭐⭐⭐⭐

30 June 2026
Rated 5 out of 5 stars

I was highly impressed by the quality…

I was highly impressed by the quality of my wedding album. I highly recommend this company not only for their quality work but also their customer service. I called them a few times and they were so patient and friendly. They answered all my questions and helped me navigate through the process. I would gladly purchase another album!

25 June 2026
Rated 5 out of 5 stars

"Best gift ever received"

Very easy to design the layout and upload your own imagery to the book. The templates and ease of use were great, plus customer support was excellent. My siblings and I gave this book to my dad for Father's Day and he said it was the best gift he'd ever received. Thank you!

23 June 2026
Rated 4 out of 5 stars

The quality of the book is unmatched

The quality of the book is unmatched, absolutely beautiful! The software was honestly very good but could be improved a little

- ability to preview a photo in the library in full screen without adding it
- ability to sort by capture date in the exif vs file creation date. I had to rename all my files manually to include the exif date before importing to work around the issue
- support for multi-select in free form layout edit

Shipping fees for Canada were too high and unexpected at the end of the process. An additional 40$ is too much. It’s the only thing that makes me hesitate to make a repurchase.

30 June 2026

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