Millennium Garages Reviews 

11,169
•
TrustScore 4.5 out of 5

4.3

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Review summary

Created with AI, based on recent reviews

Considering 641 reviews, reviewers overwhelmingly had a great experience with this company. Customers find the online reservation process quick and simple, making it easy to secure a spot before arrival. People consistently appreciate the affordable downtown parking rates compared to other nearby options. Drivers mention that entering and exiting the garage is completely seamless thanks to reliable license plate readers. However, some people mentioned that unexpected street closures and detours made it nearly impossible to reach the garage during local events. Reviewers also noted that pre-paid parking fees went to waste when they were forced to park elsewhere due to blocked roads.

What people talk about most

Location

Reviewers highlight ambiguous aspects of location, frequently praising the convenient proximity to downtown... See more

User experience

Clients share positive opinions on user experience, noting that the app is simple to use with seamless entry... See more

Price

Reviewers express great satisfaction regarding the affordable rates, noting that booking online in advance... See more

Website

Consumers find website satisfaction high, noting that the online order process is straightforward and quick... See more

Payment

People report ambiguous experiences with payment, noting that online booking offers excellent discounts and... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Registering online, and paying a discounted rate makes sense. License plate readers make entry and exit easy. BUT, what happens if I arrive before my scheduled time, or leave after my scheduled time... See more

Rated 5 out of 5 stars

We called while driving to Chicago for a weekend business event. We had a room at the Congress Plaza Hotel. Our map search showed Grant Park South as a good fit. The gentleman on duty was extraordi... See more

Rated 5 out of 5 stars

Great rate and convenience when staying in the east Loop or New East Chicago area. Also loads of level 2 charging available without idle fees which makes overnight charging possible. Finally, prepay... See more

Rated 5 out of 5 stars

I found it very convenient to book ahead of time and see what it will cost. One idea for improvement - provide clear information about when book-ahead customers can enter and exit garage BEFORE they f... See more


Company details

  1. Valet parking service
  2. Car accessories shop

Information provided by various external sources

Millennium Garages - Millennium Garages offers affordable daily, multi-day, and monthly parking options at four convenient locations for Chicago residents, commuters, and tourists.


Contact info

4.3

Excellent

TrustScore 4.5 out of 5

11k reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 38% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

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4.3

All reviews

(11,169)

578 reviews in the last 12 months

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Rated 5 out of 5 stars

Convenient & Easy Access

Convenient online reservations - Easy access to Elevators and street access - Plenty of parking and no hassle. Access from Columbus Drive is very visible and Exiting Garage to main highway is simple.

30 November 2025
Rated 5 out of 5 stars

Location-wise it's the perfect spot to…

Location-wise it's the perfect spot to park for nearby attractions such as the Symphony Center (Chicago Symphony), Arts Institute, etc. Got a 20% coupon to use for tonight as I prepaid. Because of I registering my license plate in the prepaid process I didn't even have to scan the QR code to get in as the gate (camera) recognized my car.

4 December 2025
Rated 1 out of 5 stars

I prepaid through the app

I prepaid through the app. Printed the QR code receipt. Hubby went to retrieve the car at Grant Park south, where we parked it. When he tried to scan the QR code it didn't seem to work and the lady working the booth was trying to charge us again for parking. When my husband didn't willingly pay again. She wanted to know what credit card was used and who's who's card was used to pay for it. When husband refused to give her the credit card info she started yelling at him that he needed to give her the reference number on the receipt. He is hard of hearing, so he gets out of the car to show her the receipt and she starts screaming at him to get back in the car. "Get your cracker ass back in your freaking car"! (Her words were the curse form). At this point he left. This was around 8am Friday November 28th. At this point because of her I don't feel comfortable using millennium garages anymore.

28 November 2025
Rated 4 out of 5 stars

A Good First Experience

Registering online, and paying a discounted rate makes sense. License plate readers make entry and exit easy. BUT, what happens if I arrive before my scheduled time, or leave after my scheduled time?

26 November 2025
Rated 5 out of 5 stars

License Plate Reader is Good Helpful

I purchased parking for the Millennium Garage North online before I left home, and the garage's gate opened right up as it read my license plate which was part of the info supplied when making the purchase. Worked great and seamlessly for us. Very nice.

3 December 2025

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