Miller & Marc Reviews 125

TrustScore 3.5 out of 5

3.3

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Company details

  1. Optician
  2. Contact lenses supplier
  3. Sunglasses shop

Written by the company

Gafas graduadas desde 94€, graduación incluida | Reserva tu examen visual gratuito en nuestras ópticas en Madrid, Barcelona, Bilbao, Sevilla, Valencia, Murcia y Zaragoza | ✓ Antirreflejante ✓ Endurecido ✓ 100% protección UV


Contact info

3.3

Average

TrustScore 3.5 out of 5

125 reviews

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Hasn’t replied to negative reviews

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Rated 1 out of 5 stars

I purchased mines few years ago

I purchased mines few years ago. First- sales people are young staff ( Valencia store) , so they do sales and they ,, check eyes,, I do understand new technology and so on, but those people dont have any medical experience. Second, I was told my glasses will be made within 3-5 workdays. Next morning I received sms that glasses are ready. When I came to collect, I could see straight away that lenses are not the same thickness and frame was scratched. I emailed to support and they asked me to come to store to fix - to change frame and fix lenses. When I came seems my new lenses were already premade , you should know seems same staff making them with some new machine. Everything automatic. So they were putting new lenses into new frame and again in front of me scratches were made. Finally they changed into new again same visit and tried to put in lenses this time carefully. BUT after month legs became loose. I came to adjust as guarantee, but after another month again. Yes I loved style of frame, but quality
of them, no more glasses from this store. Yes it's cheap, but ... Worst thing no medical experience, just quick sales process

24 November 2024
Unprompted review
Rated 5 out of 5 stars

I ordered my glasses in Berlin

I ordered my glasses in Berlin, and they were so helpful. They guided me to found my perfect glasses and I ended up having a great experience. When I was waiting for my glasses, I had a few issues in which the central team in Spain quickly contacted the Berlin team. Overall 10/10 experience and 10/10 customer service

21 October 2024
Unprompted review
Show reviews in all languages. (125 reviews)

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