Purchase made via online store! Happy with all purchases made . Our closest store was Bodmin, Cornwall Which closed down over 5-6 months ago, due to lack of trade & business overheads .
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See what reviewers are saying
Popped into Millets in Bodmin whilst on holiday, and had the pleasure of meeting Hannah, who was managing things whilst on loan from her store in Plymouth. Very knowledgeable and professional, but her... See more
Company replied
Good customer service & helpful staff. Rebecca, Claire & Stephen were the staff on duty & were busy sorting the rails etc. Chose & tried one pair of trousers & liked the fit so wanted another pair... See more
Company replied
My second visit in a week so can't be bad! I noticed that the staff were paying attention to the customers, helping where appropriate and from my experience on both visits were helpful and very pleasa... See more
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Company details
- #67 of 90 best companies in Outdoor clothing and equipment shop
- #68 of 128 best companies in Activewear shop
- #36 of 58 best companies in Bags and luggage shop
- #63 of 79 best companies in Camping Shop
About Millets - Bodmin
Written by the company
Order Queries
If you’re waiting for an order, make sure you check your email where you’ll find your despatch note as soon as your order leaves the warehouse.
If you’re experiencing any issues with an order you have received or placed, we’re here to help you. You can contact us by phone 0161 393 7060 or on email at customercare@millets.co.uk where our customer service team will assist you.
Contact us via Customer Care
If you’re waiting for an order, make sure you check your email where you’ll find your despatch note as soon as your order leaves the warehouse.
If you’re experiencing any issues with an order you have received or placed, we’re here to help you. You can contact us by phone 0161 393 7060 or on email at customercare@millets.co.uk where our customer service team will assist you.
Contact us via Customer Care
Contact info
27/31 Fore Street, PL31 2JA, Bodmin, United Kingdom
- 01208 227003
5.0
Excellent
1k reviews
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Very friendly and helpful staff
Very friendly and helpful staff. Great prices in the sale 😊
19 June 2025
Unprompted review
Reply from Millets - Bodmin
Thanks for your review.
5 stars is important to us and your review helps acknowledge the effort the team are putting in.
Thanks again,
Millets Customer Care Team
Nothing but praise from me
Nothing but praise from me. They had the part I needed asap and even went out of their way to stay a few minutes late for me to collect. SAVIOURS
TY TY TY
16 June 2025
Unprompted review
Reply from Millets - Bodmin
Hi,
Thanks for taking the time to leave us a 5 star review. We appreciate it.
If we can help you with anything in the future, please don't hesitate to get in touch via our website's "Contact Us" page.
Kind regards,
Millets Customer Care Team
Top experience as usual
I have always had great experiences at this store and with all the staff and today was yet another one! Nancy was lovely and very helpful, bought myself a bargain of a hiking backpack ready to use this weekend! Love to all the staff, great store :)
11 June 2025
Unprompted review
Reply from Millets - Bodmin
Thank you for the 5 star review.
It's great to see your experience was a 5 star one. As always, we're grateful for you taking the time to write and leave this review for us.
Best wishes,
Millets Customer Care Team
Staff are amazing
Staff are amazing, very helpful and polite. Answered all my questions with Great knowledge and experienced suggestions.
21 May 2025
Unprompted review
Reply from Millets - Bodmin
Thanks for the review.
We're grateful you felt it worthy of 5 stars.
Thanks again for shopping with us.
Best wishes,
Millets Customer Care Team
Very well stocked shop for hiking…
Very well stocked shop for hiking supplies with fair prices, especially since they accept student discount. Big thanks to Lilly who was extremely helpful, even comparing map prices against competitors like amazon for me. And yes, they were cheaper here.
27 May 2025
Unprompted review
Reply from Millets - Bodmin
Thanks for your review.
5 stars is important to us and your review helps acknowledge the effort the team are putting in.
Thanks again,
Millets Customer Care Team
So friendly and helpful staff
Being able to ring up and check stock availability and for the item to be put to one side. The staff were so welcoming and friendly when we arrived. This was the only place that we could find which stocked what we needed. So nice to have a proper camping shop in Bodmin. Many thanks
27 May 2025
Unprompted review
Reply from Millets - Bodmin
Thanks for the top marks.
We're happy to see our colleagues left a good impression. We hope you choose to shop with us again soon.
Thanks again for reviewing us,
Millets Customer Care Team
Lovely people, good range, great prices
Arzu and Nancy were absolutely lovely and helped us find just the right boots for the whole family. They didn't rush us even though it was so close to closing time. Many thanks!
26 May 2025
Unprompted review
Reply from Millets - Bodmin
Thanks for your review.
5 stars is important to us and your review helps acknowledge the effort the team are putting in.
Thanks again,
Millets Customer Care Team
Staff were extremely helpful and…
Staff were extremely helpful and considerate. My experience was made easier by being able to visit my local store and have appropriate help from people who knew the area.
16 May 2025
Unprompted review
Reply from Millets - Bodmin
Hi,
Thanks for reviewing our store. It's great that you were able to award us 5 stars, shows that the efforts of our colleagues really paid off.
All the best,
Millets Customer Care Team
Arzu and Nancy were friendly and very…
Arzu and Nancy were friendly and very helpful.
16 May 2025
Unprompted review
Reply from Millets - Bodmin
Thanks for the top marks.
We're happy to see our colleagues left a good impression. We hope you choose to shop with us again soon.
Thanks again for reviewing us,
Millets Customer Care Team
Popped into Millets on holiday, glad I did.
Popped into Millets in Bodmin whilst on holiday, and had the pleasure of meeting Hannah, who was managing things whilst on loan from her store in Plymouth. Very knowledgeable and professional, but her manner and outstanding sense of humour really made the day. Did we make a purchase? Of course we did. Went in for a pair of trousers and bought three things. I'm a sucker for a bit of service!
8 May 2025
Unprompted review
Reply from Millets - Bodmin
Thanks for the great review.
Hopefully this 5 star experience will show everyone how hard we try to get it right.
Thanks again for taking the time to rate our store.
Millets Customer Care Team
Arzu and Hannah very helpful and…
Arzu and Hannah very helpful and friendly. Very happy with my purchase 😃
8 May 2025
Unprompted review
Reply from Millets - Bodmin
Thanks for giving us 5 stars.
We're happy that you're happy and we appreciate you taking the time to leave us a review.
Best wishes,
Millets Customer Care Team
Served by Claire
Served by Claire, another happy shopping experience in this shop. The staff are always so helpful and friendly, also very knowledgeable about the products that they sell.
1 May 2025
Unprompted review
Reply from Millets - Bodmin
Thanks for giving us 5 stars.
We're happy that you're happy and we appreciate you taking the time to leave us a review.
Best wishes,
Millets Customer Care Team
Arzu was very helpful
Arzu was very helpful, courteous and good knowledge of product. Just the right amount of contact and advise, at check out both women chat even though we had kept them when they were due to shut. Thank you for a great shopping experience as well as a well priced , good quality pair of walking shoes. Also able to try on several pairs, which is much better than sopping on line. Well done Millets and staff
2 May 2025
Unprompted review
Reply from Millets - Bodmin
Thanks for your review.
5 stars is important to us and your review helps acknowledge the effort the team are putting in.
Thanks again,
Millets Customer Care Team
Magic so much better than on line…
Magic so much better than on line amazing product knowledge and just nice people
18 April 2025
Unprompted review
Reply from Millets - Bodmin
Hi,
Thanks for choosing to shop with us but more importantly, thanks for the 5* review. It's great to see your experience earned us top marks.
Thanks again for your time,
Millets Customer Care Team
Reply from Millets - Bodmin
Hi,
Thanks for choosing to shop with us but more importantly, thanks for the 5* review. It's great to see your experience earned us top marks.
Thanks again for your time,
Millets Customer Care Team
Outstanding customer service from Bodmin Millets
Just bought a new pair of walking boots in the sale already a bargain at £49 instead of £120. While paying for them my National Trust membership card fell out of my wallet and store supervisor Jamie informed me that would get me a further 15% discount. I had no idea that was even a thing. And that ladies and gentlemen is how you do customer service. Also a mention to his colleague Lilly who also was outstanding.
29 March 2025
Unprompted review
Reply from Millets - Bodmin
Hi,
It's a real team effort to make sure everyone gets the right level of service whether you shop with us in store or online. We're happy to see you gave us 5* and hope that we can maintain that level of expectation.
Thanks again for your review,
Millets Customer Care Team
Lovely friendly staff members
Lovely friendly staff members, was served by Lily, who was helpful and curtious, will definitely visit this store again
23 March 2025
Unprompted review
Reply from Millets - Bodmin
We love to hear your feedback to help us establish we're doing things right and so we fully appreciate the 5* star review.
Thanks for shopping with us and we hope to see you again soon.
Kind Regards
Millets Customer Care Team
Stephen in the Bodmin branch was fantastic…
Stephen in the Bodmin branch was fantastic today... Helpful not pushy, friendly and chatty taking an interest and giving some great tips for our forthcoming holiday, a destination he has visited. I bought an expensive pair of hiking shoes that I love and felt encouraged but under no pressure to complete my purchase.
8 March 2025
Unprompted review
Reply from Millets - Bodmin
Thanks for giving us the maximum 5 stars.
We genuinely hope you're next experience with us is as fantastic as this one was.
Kind regards,
Millets Customer Care Team
Reply from Millets - Bodmin
Thanks for the top marks.
We're happy to see our colleagues left a good impression. We hope you choose to shop with us again soon.
Thanks again for reviewing us,
Millets Customer Care Team
Extremely knowledgeable staff
Extremely knowledgeable staff. Very welcoming and friendly. Claire and Steven made our visit enjoyable and stress free.
1 March 2025
Unprompted review
Reply from Millets - Bodmin
Hi,
We're pleased you were able to get the help and support needed. Thank you so much for rating it with 5 stars here on Trustpilot and hope to see you back shopping with us again soon.
Kind regards,
Millets Customer Care Team
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