Millets - Keswick Reviews 383

Great customer service . Was buying walking boots. Person helping very knowledgeable . Sorry forgot name. This store was in Keswick . Good price great choices

Aidan was very helpful and patient, my new Merrell shoes have been great for walks on the fells

On purchasing a new pair of boots, Mya was very helpful, polite and cheerful. She remained upbeat even when having to clear up a **it & run, when some inconsiderate moron allowed their dog to dump inside the doorway.

Needed new walking boots for my daughter’s upcoming DofE expedition. Was helped by a lovely young lady called Amy who helped me find a great pair of gortex boots and an orthopaedic sole to go with them. Genuinely great service, Amy was very attentive and an asset to the company

I ordered two items online to collect at the Keswick store. My husband duly picked up the package, we were about to leave the store and I just thought it doesn't look very big for two mens fleeces and thankfully I opened it to find only one. I explained there was supposed to be two to the sales assistant, she was having none of it and insisting I only ordered one until I showed her the note inside which said "one item of two" apparantly one was delivered to store and the other was to come out of shop stock, which had already been packaged up when she found it. Surely there should be some link up to alert store staff to this fact as customers would not be aware of this. Had I not been vigilant we would have had to make the 45 mile round trip again to pick up the second shop packed fleece the staff missed. Procedural problem that needs sorted ASAP!

Caroline was very knowledgeable and patient taking time to make sure my new Brasher boots were the correct fit.

I popped into Milletts of Keswick to browse for some walking trainers.
A lovely young lady called Amy was extremely helpful and knowledgeable.
She advised me about different styles and was very patient.
I ended up with a pair of High walking shoes/boots which I had not thought of before.

My daughter needed a new pair of walking shoes.
Mark helped us navigate the many options and choose a pair that are a very good fit and my daughter is very pleased with.
It was refreshing to have someone friendly and knowledgeable to serve us.

Went in for some walking shoes, well i must have tried every pair in the shop! The sales assistant was extremely patient and helpful, he couldnt have done more! Unfortunately i didnt get his name, but what fantastic service!!

Helpful staff, who helped find the right sized walking boot. Good price.

Mya was fabulous and really helpful.

Excellent service ( with a smile ) by Caroline and Stuart today . Went above and beyond in helping me with my purchase. Thank you both

Mya was most helpful and knowledgeable when I visited to buy a pair of hiking boots.

Great service, both Amy’s and Amy were extremely helpful.

I'm not an easy customer as my feet are very small. Yet Mya was terrific in dealing with me. She was very knowledgeable and helpful in helping me choose the correct walking shoe. Very patient offering me several options.

I was served by Mya, who was extremely helpful and knowledgeable, and I purchased a great pair of walking boots, which fit well, look good and were reduced in price - happy days!

Purchased new hiking shoes & socks. A great choice in various price ranges. I explained to Mya what I required & she went out of her way to make sure I got the correct shoes for me. She was so helpful & patient I cannot praise her enough

To begin with none of the 3 assistants in the shop asked if I would like any help. However, after I approached one of them he was extremely knowledgeable and able to explain the pros and cons of all the rain jackets. The range and prices were competitive. I would return.

Mya was the shop assistant who was superb. Lots of advice - and then changed my shoes when the 1st ones weren’t for me. Great customer service and attitude. Would always recommend - thank you Mya. Brilliant.