Millets - Leighton Buzzard Reviews 

1,173
TrustScore 5 out of 5

5.0

49 High Street, LU7 1DN Leighton Buzzard, GB


While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

Went in looking for a new sleeping bag and some socks for a 500+ mile walk, Sharon and jack were unbelievably helpful, had great knowledge and really helped me find what I needed to fit very specific... See more

Company replied

Rated 4 out of 5 stars

Very helpful service from Jenni in finding bits and pieces for a trip. Non pushy no obligation advice, and a decent selection of items for a smallish store.

Company replied

Rated 5 out of 5 stars

A warm welcome on entering the store by a young lad, the young lady also approached and asked if she could be of assistance which was gratefully accepted. We left after spending nearly £50, when I onl... See more

Company replied

Rated 4 out of 5 stars

Good service the other day. Needed to buy some camping essentials and outdoor bits and Allie was a great help in the Leighton buzzard Millets.

Company replied


Company details

  1. #65 of 90 best companies in Outdoor clothing and equipment shop
  2. #65 of 122 best companies in Activewear shop
  3. #36 of 57 best companies in Bags and luggage shop
  4. #61 of 78 best companies in Camping Shop

About Millets - Leighton Buzzard

Written by the company

Order Queries

If you’re waiting for an order, make sure you check your email where you’ll find your despatch note as soon as your order leaves the warehouse.

If you’re experiencing any issues with an order you have received or placed, we’re here to help you. You can contact us by phone 0161 393 7060 or on email at customercare@millets.co.uk where our customer service team will assist you.

Contact us via Customer Care

Contact info

  • 49 High Street, LU7 1DN, Leighton Buzzard, United Kingdom

  • 01525 305623

5.0

Excellent

TrustScore 5 out of 5

1k reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

5.0

All reviews

(1,173)

5,373 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Absolutely brilliant I just love the…

Absolutely brilliant I just love the team in This shop, they are so helpful, polite cheerful, friendly and make it feel like shopping as it used to be. On Saturday 14th December I went to have a look and ask the manager to check stock. I then asked her to pretend in front of my husband that I had to return tomorrow to use a discount card so I could come and get his present. She played a long brilliantly being very helpful.
On Sunday 15th of December I returned to the shop and asked a very polite young man. If he knew much about hiking boots he informed me he had just done a training course bought that bloke didn’t know about shoes was not worth knowing at all. He was absolutely brilliant and spent a lot of time explaining and justifying The reasons behind his advice. What a great knowledgeable member of staff the other guy on the till was equally polite and friendly without rushing me they are genuinely the best job in Leighton buzzard well done guys.

16 December 2024
Unprompted review
Millets - Leighton Buzzard logo

Reply from Millets - Leighton Buzzard

Thanks for the review.

We're grateful you felt it worthy of 5 stars.

Thanks again for shopping with us.

Best wishes,
Millets Customer Care Team

Rated 5 out of 5 stars

Millets is fabulous

Millets, Leighton Buzzard is great. Excellent products, service and prices!

22 December 2024
Unprompted review
Millets - Leighton Buzzard logo

Reply from Millets - Leighton Buzzard

Thanks for your review.

5 stars is important to us and your review helps acknowledge the effort the team are putting in.

Thanks again,
Millets Customer Care Team

Rated 5 out of 5 stars

Sharon and Jack are always helpful

Sharon and Jack are always helpful. Being a loyal customer over the years, this shop always has a friendly atmosphere, if the team can help you, they will. I would put this shop on your list to visit. Thanks guys, as always you were great today!

12 December 2024
Unprompted review
Millets - Leighton Buzzard logo

Reply from Millets - Leighton Buzzard

Thanks for the top marks.

We're happy to see our colleagues left a good impression. We hope you choose to shop with us again soon.

Thanks again for reviewing us,
Millets Customer Care Team

Rated 5 out of 5 stars

Great service from Jenni

Great service from Jenni who was very helpful and knowledgeable about the nice comfortable walking boots I purchased

21 November 2024
Unprompted review
Millets - Leighton Buzzard logo

Reply from Millets - Leighton Buzzard

Hi,

We're pleased you were able to get the help and support needed. Thank you so much for rating it with 5 stars here on Trustpilot and hope to see you back shopping with us again soon.

Kind regards,
Millets Customer Care Team

Rated 5 out of 5 stars

Jennì at Leighton Buzzarf

Was served today by Jennì at Leighton Buzzard Millets. She was cheerful, pleasant and helpful to talk to about my purchases.

11 December 2024
Unprompted review
Millets - Leighton Buzzard logo

Reply from Millets - Leighton Buzzard

Hi,

Thanks for ticking 5 stars in your review.

It's a real team effort to make sure everyone gets the right level of service and collectively, across our colleagues, stores and websites, we hope that we can maintain that level of expectation.

Thanks again for your review,
Millets Customer Care Team

Rated 5 out of 5 stars

Very helpful shop assistant whilst…

Very helpful shop assistant whilst trying coats. Her name was Jenni

7 December 2024
Unprompted review
Millets - Leighton Buzzard logo

Reply from Millets - Leighton Buzzard

Hi,

Thanks for ticking 5 stars in your review.

It's a real team effort to make sure everyone gets the right level of service and collectively, across our colleagues, stores and websites, we hope that we can maintain that level of expectation.

Thanks again for your review,
Millets Customer Care Team

Rated 5 out of 5 stars

Excellent service from Jenni

Excellent service from Jenni, found exactly what I wanted from my vague description!!

9 December 2024
Unprompted review
Millets - Leighton Buzzard logo

Reply from Millets - Leighton Buzzard

Thank you for reviewing our store.

Getting full marks on a review is a real buzz for our team so long may it continue.

Thanks again,
Millets Customer Care Team

Rated 5 out of 5 stars

The ease of navigating through the…

The ease of navigating through the website when ordering online and the promises delivery.

26 November 2024
Millets - Leighton Buzzard logo

Reply from Millets - Leighton Buzzard

Hello,

Feedback is always important to us and we very much appreciate you leaving a review and giving us 5 stars.

Thank you for choosing to shop with us.

Kind regards,
Millets Customer Care Team

Rated 4 out of 5 stars

Walking boots for Christmas

The salesgirl had great knowledge of the boots explaining the best way of lacing up to help avoiding blisters

4 December 2024
Unprompted review
Millets - Leighton Buzzard logo

Reply from Millets - Leighton Buzzard

Hi,

Thanks for taking the time to leave us your review. We appreciate it.

If we can help you with anything in the future, please don't hesitate to get in touch via our website's "Contact Us" page.

Kind regards,
Millets Customer Care Team

Rated 5 out of 5 stars

Great service by Allie

I was served by Allie. She was very polite and very knowledgeable about the stock of shoes.

2 December 2024
Unprompted review
Millets - Leighton Buzzard logo

Reply from Millets - Leighton Buzzard

Thanks for the review.

We're grateful you felt it worthy of 5 stars.

Thanks again for shopping with us.

Best wishes,
Millets Customer Care Team

Rated 5 out of 5 stars

great customer service in store.

Thanks Jenni for the great customer service and help finding the right jacket, always good when you can see something you like and take it home.

30 November 2024
Unprompted review
Millets - Leighton Buzzard logo

Reply from Millets - Leighton Buzzard

Hi,

Many thanks for taking some time to give us a 5 star review.

We really hope that all your future experiences with us are just as good.

Thanks again,
Millets Customer Care Team

Rated 5 out of 5 stars

Was served by jenna and Sharon.

Was served by jenna and Sharon.
They both was so very helpful and friendly..very happy with the service..

30 November 2024
Unprompted review
Millets - Leighton Buzzard logo

Reply from Millets - Leighton Buzzard

Thanks for giving us 5 stars.

We're happy that you're happy and we appreciate you taking the time to leave us a review.

Best wishes,
Millets Customer Care Team

Rated 5 out of 5 stars

Helpful staff

Jenni served me yesterday, she was very helpful and polite at the tills

29 November 2024
Unprompted review
Millets - Leighton Buzzard logo

Reply from Millets - Leighton Buzzard

Thanks for the review.

We're grateful you felt it worthy of 5 stars.

Thanks again for shopping with us.

Best wishes,
Millets Customer Care Team

Rated 5 out of 5 stars

Purchase of walking boots

Charlie was really knowledgeable and helpful when assisting me with buying new walking boots. He took the time to listen to my needs and recommended a pair of Berghaus to fit my wide feet. Staff are always friendly and approachable whenever I have visit the store.

25 November 2024
Unprompted review
Millets - Leighton Buzzard logo

Reply from Millets - Leighton Buzzard

Hi,

We're pleased you were able to get the help and support needed. Thank you so much for rating it with 5 stars here on Trustpilot and hope to see you back shopping with us again soon.

Kind regards,
Millets Customer Care Team

Rated 5 out of 5 stars

Great Shopping Experience

Jenni was very polite, attentive and very helpful!!! making my shopping a pleasant experience. Completing feedback a lesser experience, asking for order number, had to get up go to another room, find receipt only to find there is no “order number” so used the receipt number??

29 November 2024
Unprompted review
Millets - Leighton Buzzard logo

Reply from Millets - Leighton Buzzard

Thanks for the review.

We're grateful you felt it worthy of 5 stars.

Thanks again for shopping with us.

Best wishes,
Millets Customer Care Team

Rated 5 out of 5 stars

Great service in Leighton Buzzard …

I went into Millets Leighton Buzzard to buy a waterproof jacket. Sharon was extremely helpful, she found several coats for me to try in different styles and colours all within my price range. I was delighted with my purchase. All the staff in Leighton Buzzard are always very cheerful and helpful.

13 September 2024
Unprompted review
Millets - Leighton Buzzard logo

Reply from Millets - Leighton Buzzard

Thanks for your review.

5 stars is important to us and your review helps acknowledge the effort the team are putting in.

Thanks again,
Millets Customer Care Team

Rated 5 out of 5 stars

Jenni at Leighton Buzzard was very…

Jenni at Leighton Buzzard was very helpful in explaining the different types of waterproof clothing washing and reproofing options, and the one I needed was on offer, even better 😊

13 November 2024
Unprompted review
Millets - Leighton Buzzard logo

Reply from Millets - Leighton Buzzard

Hi,

Thanks for ticking 5 stars in your review.

It's a real team effort to make sure everyone gets the right level of service and collectively, across our colleagues, stores and websites, we hope that we can maintain that level of expectation.

Thanks again for your review,
Millets Customer Care Team

Rated 5 out of 5 stars

Ask for Charlie for amazing guidance on shoes

Charlie was amazing and super informative, any shoe I asked about from any brand and he was able to give me an informative breakdown and a comparison. More places need to employ people like him, that's where physical locations are better than online, the help and guidance from amazing sellers! Ended up getting two pairs of Merrell and excited to use em.

25 November 2024
Unprompted review
Millets - Leighton Buzzard logo

Reply from Millets - Leighton Buzzard

Hi,

Thanks for treating us to 5 stars, we're really pleased that your experience earned us top marks.

Kind regards,
Millets Customer Care Team

Rated 5 out of 5 stars

Good sales lady

My husband and I went into Millets. Allie came to see us and gave us relevant information. We came to buy one pair of trainers and left with two. Very pleasant lady.

23 November 2024
Unprompted review
Millets - Leighton Buzzard logo

Reply from Millets - Leighton Buzzard

Hi,

Many thanks for taking some time to give us a 5 star review.

We really hope that all your future experiences with us are just as good.

Thanks again,
Millets Customer Care Team

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look