The staff in Millets, Louth are always SO helpful and patient. I usually find what I want in the Louth shop and the staff are willing to step forward to help, without being pushy. Thank you Team Lou... See more
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George was really helpful and understanding of my needs for a pair of walking shoes (not boots). Excellent knowledge of products, useful information and had plenty of patience. Reminded me of Veteran... See more
Company replied
Excellent service from Millets ..can I mention the manager of Louth Branch in Lincolnshire her customer service was 100% for us ..Thank You Kelly keep up the good work 👏
Company replied
I was served by a really nice guy called George. Gave me some useful advise and was very helpful. It's a pity that the shop isn't bigger and could therefore hold more and more variable stock.
Company replied
Company details
- #62 of 92 best companies in Outdoor clothing and equipment shop
- #57 of 126 best companies in Activewear shop
- #29 of 54 best companies in Bags and luggage shop
- #60 of 82 best companies in Camping Shop
About Millets - Louth
Written by the company
Order Queries
If you’re waiting for an order, make sure you check your email where you’ll find your despatch note as soon as your order leaves the warehouse.
If you’re experiencing any issues with an order you have received or placed, we’re here to help you. You can contact us by phone 0161 393 7060 or on email at customercare@millets.co.uk where our customer service team will assist you.
Contact us via Customer Care
If you’re waiting for an order, make sure you check your email where you’ll find your despatch note as soon as your order leaves the warehouse.
If you’re experiencing any issues with an order you have received or placed, we’re here to help you. You can contact us by phone 0161 393 7060 or on email at customercare@millets.co.uk where our customer service team will assist you.
Contact us via Customer Care
Contact info
78 East Gate, LN11 9PG, Louth, United Kingdom
- 01507 308711
5.0
Excellent
1K reviews
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Well done Team Louth at Millets!
The staff in Millets, Louth are always SO helpful and patient. I usually find what I want in the Louth shop and the staff are willing to step forward to help, without being pushy. Thank you Team Louth! George was the assistant who served us (me and my daughter) and he was particularly patient!
15 May 2026
Unprompted review
Reply from Millets - Louth
Hi,
Thank you so much for rating us. It's reviews like yours that make us happy so thanks again for taking the time to post it.
Kind regards,
Millets Customer Care Team
Great service and understanding about…
Great service and understanding about the product plus personal experience
19 May 2026
Unprompted review
Reply from Millets - Louth
Hi,
Thanks for choosing to shop with us but more importantly, thanks for the 5* review. It's great to see your experience earned us top marks.
Thanks again for your time,
Millets Customer Care Team
Excellent service from Millets ..can I…
Excellent service from Millets ..can I mention the manager of Louth Branch in Lincolnshire her customer service was 100% for us ..Thank You Kelly keep up the good work 👏
11 May 2026
Reply from Millets - Louth
Hi,
Thank you so much for giving us 5 stars.
We're keen to keep delivering excellence for you and our other customers so we hope you choose to shop with us again in the near future.
Best wishes,
Millets Customer Care Team
George
George, was super efficient and knowledgeable when advising me on walking boots
16 May 2026
Unprompted review
Reply from Millets - Louth
Hi,
We're pleased you were able to get the help and support needed. Thank you so much for rating it with 5 stars here on Trustpilot and hope to see you back shopping with us again soon.
Kind regards,
Millets Customer Care Team
Millets Louth excellent service and products
George was really helpful and understanding of my needs for a pair of walking shoes (not boots). Excellent knowledge of products, useful information and had plenty of patience. Reminded me of Veterans Discount at the till - thank you!
The walking shoes are perfect and very comfortable. Highly recommend visiting this store.
9 May 2026
Unprompted review
Reply from Millets - Louth
Hi,
Thank you so much for the positive review.
We're really pleased to see that you gave us 5 stars and hope you choose to shop with us again in the near future.
All the best
Millets Customer Care Team
Millets of Louth
Hi, went to the shop in Louth had everything I needed for a holiday that includes light walking. Staff advised and very helpful. Prices competitive , Will go again
Cheers Millets of Louth
15 May 2026
Unprompted review
Reply from Millets - Louth
Thanks for your review.
5 stars is important to us and your review helps acknowledge the effort the team are putting in.
Thanks again,
Millets Customer Care Team
Very helpful staff
I received all the help I needed from Kelly to chose just the right walking boots for fit and comfort along with advise on testing them in the house to make sure they were comfortable.
This is the strength of the high Street shop. So far I'm very pleased with my purchase today
14 May 2026
Unprompted review
Reply from Millets - Louth
Hi,
Thank you for giving us 5 stars.
It's really helpful seeing our colleagues get a mention too so thanks for that.
Kind regards,
Millets Customer Care Team
George couldn't of been more helpful
George couldn't of been more helpful. We visited the day before we made our purchase and his help prompted us to return. Great service. 👍
4 May 2026
Unprompted review
Reply from Millets - Louth
Hello,
Thanks for giving us the maximum score.
Although we're always trying to better the service that we offer, it's great to see that you gave us top marks.
Thanks again for the review,
Millets Customer Care Team
Very friendly and knowledgeable staff…
Very friendly and knowledgeable staff members who helped us to find everything we needed, particular thanks to George.
9 May 2026
Unprompted review
Reply from Millets - Louth
Hi,
We're pleased you were able to get the help and support needed. Thank you so much for rating it with 5 stars here on Trustpilot and hope to see you back shopping with us again soon.
Kind regards,
Millets Customer Care Team
Excellent Customer Service from George
I had a great experience at Millets in Louth thanks to George. He was really helpful, took the time to explain the products properly, and made sure I understood the different options available. Excellent customer service and very knowledgeable. I would definitely recommend Millets in Louth.
9 May 2026
Unprompted review
Reply from Millets - Louth
Hi,
We're pleased you were able to get the help and support needed. Thank you so much for rating it with 5 stars here on Trustpilot and hope to see you back shopping with us again soon.
Kind regards,
Millets Customer Care Team
Very helpful staff
Very helpful staff and knowledgeable about products. Served by Kelly
6 May 2026
Unprompted review
Reply from Millets - Louth
Hi,
We're pleased you were able to get the help and support needed. Thank you so much for rating it with 5 stars here on Trustpilot and hope to see you back shopping with us again soon.
Kind regards,
Millets Customer Care Team
The team in the Louth branch are always…
The team in the Louth branch are always helpful, friendly and polite. Nothing is too much trouble.
8 May 2026
Unprompted review
Reply from Millets - Louth
Thanks for the review.
We're grateful you felt it worthy of 5 stars.
Thanks again for shopping with us.
Best wishes,
Millets Customer Care Team
George served me this afternoon and was…
George served me this afternoon and was extremely helpful when discussing shoes sizes and brands.
4 May 2026
Unprompted review
Reply from Millets - Louth
Hi,
Thanks for reviewing our store. It's great that you were able to award us 5 stars, shows that the efforts of our colleagues really paid off.
All the best,
Millets Customer Care Team
Excellent
Visited today to purchase some bits for my sons scouting camp, served by George, who was very helpful and knowledgeable with which products would be better suited.
4 May 2026
Unprompted review
Reply from Millets - Louth
Hi,
We're pleased you were able to get the help and support needed. Thank you so much for rating it with 5 stars here on Trustpilot and hope to see you back shopping with us again soon.
Kind regards,
Millets Customer Care Team
Excellent customer service by Kelly…
Excellent customer service by Kelly with super sense of humour
2 May 2026
Unprompted review
Reply from Millets - Louth
Hi,
Thank you so much for giving us 5 stars.
We're keen to keep delivering excellence for you and our other customers so we hope you choose to shop with us again in the near future.
Best wishes,
Millets Customer Care Team
Friendly staff
Visited yesterday for a swiss army knife
Kelly was friendly and helpful from the very beginning
2 May 2026
Unprompted review
Reply from Millets - Louth
Thanks for the top marks.
We're happy to see our colleagues left a good impression. We hope you choose to shop with us again soon.
Thanks again for reviewing us,
Millets Customer Care Team
Thank you for your help Kelly and thank…
Thank you for your help Kelly and thank you for Briars dog biscuits 🐶🦴
1 May 2026
Unprompted review
Reply from Millets - Louth
Hello,
Thank you so much for selecting 5 stars in your review, we really appreciate the acknowledgement and we hope that all your future experiences with us are just as good.
Kind regards,
Millets Customer Care Team
Louth store
Fantastic experience as usual in Louth, great advice about ordering a product online into store to get free postage.
20 April 2026
Reply from Millets - Louth
Thanks for giving us the maximum 5 stars.
We genuinely hope you're next experience with us is as fantastic as this one was.
Kind regards,
Millets Customer Care Team
Everyone love the Louth store at this store are so friendly…
Everyone at this store are so friendly helpful , we were in store yesterday and Kelly was so helpful and knowledgeable on all products and as always found exactly what I needed at a very reasonable price too , big thank you for your patience
20 April 2026
Unprompted review
Reply from Millets - Louth
Thanks for your review.
5 stars is important to us and your review helps acknowledge the effort the team are putting in.
Thanks again,
Millets Customer Care Team
Great service from George today
Great service from George today. Thank you for your help with our purchase.
18 April 2026
Unprompted review
Reply from Millets - Louth
Hello,
Thank you so much for selecting 5 stars in your review, we really appreciate the acknowledgement and we hope that all your future experiences with us are just as good.
Kind regards,
Millets Customer Care Team
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