I was shopping for a pair of waterproof walking shoes which would reduce the pain in my foot (caused by a medical condition) when walking. George offered assistance, explaining the difference betwe... See more
Company replied
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I was shopping for a pair of waterproof walking shoes which would reduce the pain in my foot (caused by a medical condition) when walking. George offered assistance, explaining the difference betwe... See more
Company replied
Website said delivery on Weds but wait for confirmation. Was passing shop on Thursday so just called in. Helpful lady said that items were still in transit but were delayed which was not a problem to... See more
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We came over to UK to visit family from our home in France. Visiting old haunts we went to Louth and decided to visit Millets to find a coat for my wife. There we met Ian, your sales assistant. The... See more
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I was served by a really nice guy called George. Gave me some useful advise and was very helpful. It's a pity that the shop isn't bigger and could therefore hold more and more variable stock.
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78 East Gate, LN11 9PG, Louth, United Kingdom
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Staff were really helpful and friendly, found it really handy to have a decent store so local to where I live. Would highly recommend and be happy to use again.

Reply from Millets - Louth
Easy to navigate website. Knew what I wanted to order so easy to find. Good comms and delivered to local store where staff were very helpful.

Reply from Millets - Louth
I was shopping for a pair of waterproof walking shoes which would reduce the pain in my foot (caused by a medical condition) when walking. George offered assistance, explaining the difference between the various styles and features available.
After considering his input, I selected a pair to try and amazingly they fit my needs perfectly. I am delighted with my purchase. Thank you, George.

Reply from Millets - Louth
Had exactly the shoe I was looking for, in a range of sizes and at a good price! Kelly was very helpful and friendly. All in all, so much better than buying online

Reply from Millets - Louth
Website said delivery on Weds but wait for confirmation. Was passing shop on Thursday so just called in. Helpful lady said that items were still in transit but were delayed which was not a problem to me. If not there by Saturday she recommended that I call customer services, however, the very next day the same lady from the shop rang me to say that order had just arrived. Top marks to her as she was extremely helpful.

Reply from Millets - Louth
The assistance George was the most helpful person you could have. He was polite and explain all options to use and gave discount for being a Scout member

Reply from Millets - Louth
George was most helpful in me trying various walking shoes

Reply from Millets - Louth
Good price and simple Web site, click and collect with quick delivery

Reply from Millets - Louth
Kelly went above and beyond to assist with my shop! Given good advice that led to further purchases!

Reply from Millets - Louth
Kelly the Gem opened early so we could buy some essential equipment we needed, she was extremely helpful in helping us buy this equipment and brightened up our day

Reply from Millets - Louth
Always had great customer service throughout the years at this shop, and it was no different on my last visit this week when Tracy helped me out this time. Very knowledgable and friendly staff in there.

Reply from Millets - Louth
Always friendly.... helpful and happy to help find something your after if not in store or in stock, delivery is quick and easy. Kelly and her team are amazing, even my dog bob loves seeing Kelly ❤️❤️ xx

Reply from Millets - Louth
George at Millets in Louth is brilliant. He's always friendly, professional, knowledgeable, and incredibly patient.
Over se eral visits he's helped us with everything from choosing Christmas gifts for the family—carefully accommodating everyone's different tastes, sizes, and practical needs—to kitting out the kids for their DofE expeditions. His advice is always tailored to what you actually need, whether it's affordable clothing for a one-off event or festival, or durable kit and clothing that's built to last and withstand regular use.
On our recent visit, he even got a camping bed out of the bag and took the time to show us exactly how to put it together, which was hugely appreciated. Nothing ever seems too much trouble, and he genuinely wants customers to leave with the right equipment rather than simply making a sale.
George is a real credit to Millets. His excellent customer service, practical knowledge, patience, and willingness to go the extra mile are the reasons we visit so often. We highly recommend a visit 😀

Reply from Millets - Louth
As always, the staff, were very helpful and I was able to purchase exactly what I was looking for. Kelly pointed out to me that I could purchase an item for a minimal amount and then get 50% off my other purchases!

Reply from Millets - Louth
Helpful, kind and friendly staff; highlighted a 2 for 1 offer that I hadn't noticed which meant I got a 2nd item free thanks to them.

Reply from Millets - Louth
Tracy was very helpful. I asked for some ice blocks, she told me exactly what they had and helped me find them with ease. A fast and positive shopping experience.

Reply from Millets - Louth
Bought Peter Storm sandals at sale price, have had these before so expect they will be ok
Helped by Tom

Reply from Millets - Louth
Tom really went out of his way with my son when he brought a sleeping bag, making sure it was the right size for him, even showing him how to roll it back up to get back in the bag

Reply from Millets - Louth
I ordered the wrong size and Millets sorted it out with no fuss.
I great shop. Highly recommended.

Reply from Millets - Louth
Amazing service, the staff have amazing knowledge on everything in the shop! George is very good!

Reply from Millets - Louth
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