Visited millets in Middlesbrough numerous times for gear ,for outside clothing and purchased a cool BRASHER COAT ,the girl 026, at shop was great,always use millets ,great shop
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See what reviewers are saying
I’ve always liked Millets. The Middlesbrough branch is staffed with friendly and courteous staff and I made a point of purchasing my winter coat there, on purpose, because the staff are always frien... See more
Company replied
My first visit to Millets in Middlesbrough was very good. Jack was very enthusiastic and the added bonus of someone with practical knowledge meant Jack had lots of great advice on the items I was look... See more
Company replied
I popped into the Middlesbrough store today to see if they had any warm hats as it was baltic today. I popped in and saw a lovely beanie that was on sale. I was served by Jonny who was very helpful an... See more
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Company details
- #63 of 93 best companies in Outdoor clothing and equipment shop
- #56 of 127 best companies in Activewear shop
- #29 of 55 best companies in Bags and luggage shop
- #60 of 82 best companies in Camping Shop
About Millets - Middlesbrough
Written by the company
Order Queries
If you’re waiting for an order, make sure you check your email where you’ll find your despatch note as soon as your order leaves the warehouse.
If you’re experiencing any issues with an order you have received or placed, we’re here to help you. You can contact us by phone 0161 393 7060 or on email at customercare@millets.co.uk where our customer service team will assist you.
Contact us via Customer Care
If you’re waiting for an order, make sure you check your email where you’ll find your despatch note as soon as your order leaves the warehouse.
If you’re experiencing any issues with an order you have received or placed, we’re here to help you. You can contact us by phone 0161 393 7060 or on email at customercare@millets.co.uk where our customer service team will assist you.
Contact us via Customer Care
Contact info
48 Linthorpe Road, TS1 1RA, Middlesbrough, United Kingdom
- 01642 061626
4.9
Excellent
330 reviews
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Visited millets in Middlesbrough…
Visited millets in Middlesbrough numerous times for gear ,for outside clothing and purchased a cool BRASHER COAT ,the girl 026, at shop was great,always use millets ,great shop
15 July 2025
Unprompted review
Reply from Millets - Middlesbrough
HI,
Thank you for giving us a 5 star review.
We really hope that each and every experience you have with us is as good as this one.
Kind regards,
Millets Customer Care Team
Happy Customer
Visited today for some last minute item for a trip to Kenya. Sam went out of his way to assist me with my selection of items.
Very polite, helpful and even managed a smile whilst doing so.
I’m sure we will be back.
4 April 2025
Unprompted review
Reply from Millets - Middlesbrough
Thanks for giving us 5 stars.
We're happy that you're happy and we appreciate you taking the time to leave us a review.
Best wishes,
Millets Customer Care Team
Served by Sam and such a great help
Served by Sam and such a great help! So patient and did everything he could to help with what I needed!
28 February 2025
Unprompted review
Reply from Millets - Middlesbrough
Hi,
Thank you so much for rating us. It's reviews like yours that make us happy so thanks again for taking the time to post it.
Kind regards,
Millets Customer Care Team
Will had the knowledge to explain which…
Will had the knowledge to explain which was the better coat for my wife.
10 February 2025
Unprompted review
Staff are always great
Staff are always very friendly and incredibly helpful. Jacquie in particular is lovely, and always happy to help
5 February 2025
Unprompted review
Served by Sam today who was very…
Served by Sam today who was very helpful and knowledgeable he made the shopping experience a good one. Definitely vist the store again.
25 January 2025
Unprompted review
Couldn’t thank Sam enough for his help…
Couldn’t thank Sam enough for his help in buying 2 new pairs of walking boots - very helpful would recommend him to everyone!
14 January 2025
Unprompted review
Served by jack
Served by jack , always happy to help and seems to genuinely know what he is talking about , great advice and always great service ! Thank you
23 December 2024
Unprompted review
Reply from Millets - Middlesbrough
Thanks for giving us 5 stars.
We're happy that you're happy and we appreciate you taking the time to leave us a review.
Best wishes,
Millets Customer Care Team
Reply from Millets - Middlesbrough
Hi,
Thank you for the wonderful feedback and giving us a 5 star review, we hope to see you back shopping with us again very soon.
All the best,
Millets Customer Care Team
Helpful staff and good price!
10 December 2024
Unprompted review
Reply from Millets - Middlesbrough
Thanks for your review.
5 stars is important to us and your review helps acknowledge the effort the team are putting in.
Thanks again,
Millets Customer Care Team
Excellent product at a fantastic price
Excellent product at a fantastic price, and fast delivery. I wonder order from them in the future.
5 December 2024
Reply from Millets - Middlesbrough
Thanks for giving us the maximum 5 stars.
We genuinely hope you're next experience with us is as fantastic as this one was.
Kind regards,
Millets Customer Care Team
Very friendly and knowledgeable staff
Very friendly and knowledgeable staff, really great at helping me find what I needed.
25 November 2024
Unprompted review
Reply from Millets - Middlesbrough
Hi,
We're pleased you were able to get the help and support needed. Thank you so much for rating it with 5 stars here on Trustpilot and hope to see you back shopping with us again soon.
Kind regards,
Millets Customer Care Team
I was served by a young lad called…
I was served by a young lad called Jack. He took time to give me excellent service. I needed advice for my daughters Christmas present and wasn't pushy so would definitely be calling in again. He was pleasant and polite throughout.. sevice was with a smile and had a bit of banter. Millets for me in future. Thank you Jack 😊
12 November 2024
Unprompted review
Reply from Millets - Middlesbrough
Thanks for the review.
We're grateful you felt it worthy of 5 stars.
Thanks again for shopping with us.
Best wishes,
Millets Customer Care Team
Berghaus fleece
Helpful staff and good products, made my purchase after trying jacket on to check fit once again staff helped me with selecting correct size
14 November 2024
Unprompted review
Reply from Millets - Middlesbrough
Thank you for leaving us a 5 star review.
It's great to read that we got it on point for you.
Best wishes,
Millets Customer Care Team
I am very satisfied with the purchase…
I am very satisfied with the purchase of my Berghaus fleece. The sales lady was very pleasant and helpful. She was also quite knowledgeable about this company and provided some very useful information about getting another garment repaired under their repair scheme which I very much appreciated. The sales people in the shop. We’re always very helpful.
17 October 2024
Unprompted review
Reply from Millets - Middlesbrough
Hi,
Thanks for giving us 5 stars. It's really appreciated that you took time out of your day to review us.
Thanks again for shopping with us,
Millets Customer Care Team
Went to buy a coat and Jacqui was so…
Went to buy a coat and Jacqui was so helpful, friendly and informative. We ended up buying a great quality Berghaus coat for our son.
31 October 2024
Unprompted review
Reply from Millets - Middlesbrough
Hi,
Thanks for treating us to 5 stars, we're really pleased that your experience earned us top marks.
Kind regards,
Millets Customer Care Team
Really friendly and informative service…
Really friendly and informative service by Sam. Lovely staff in the Middlesbrough branch
31 October 2024
Unprompted review
Reply from Millets - Middlesbrough
Hi,
Thanks for treating us to 5 stars, we're really pleased that your experience earned us top marks.
Kind regards,
Millets Customer Care Team
Really good service
Really good service, appreciate lewis D. Funny cool guy 👍
29 October 2024
Unprompted review
Reply from Millets - Middlesbrough
Many thanks for taking the time to review us.
It makes us smile when we see 5 stars selected so thank you very much for that.
Take care,
Millets Customer Care Team
Went in today for some wellies and the…
Went in today for some wellies and the two lads were so helpful! Nothing was too much trouble for them, think their names were Sam and Jack. Left with two pair of wellies. Thank you so much.
25 October 2024
Unprompted review
Reply from Millets - Middlesbrough
Hello,
Thank you so much for selecting 5 stars in your review, we really appreciate the acknowledgement and we hope that all your future experiences with us are just as good.
Kind regards,
Millets Customer Care Team
Reply from Millets - Middlesbrough
Thanks for the review.
We're grateful you felt it worthy of 5 stars.
Thanks again for shopping with us.
Best wishes,
Millets Customer Care Team
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