Haven't received my order been weeks and no one bothers to respond to emails either. Very disappointing and bad service
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See what reviewers are saying
Received my model today ordered Sunday evening Received confirmation email Monday arrived today wednesday well packaged and in good condition. Very pleased with my model and mini version of my vehicle... See more
Ordered a 1:12 Honda CB 750F sevenfifty diecast motorcycle model on Friday the 17th March. This is a stunning AUTOart model of the Japanese manga/anime BariBari Legend of the 1980s. Minimodelshop... See more
Since 10 days ago I received my parcel in the mail it arrived to my house safely no damage to the parcel packaging so this review gets 5 stars also its the item in itself is the exact same one in the... See more
Company details
Written by the company
The Mini Model Shop was launched way back in September 2003 and we are proud to say has grown into one of the UK’s largest online diecast model shops. Thankfully the team behind the scenes have been on board since the very beginning, so our product knowledge and expertise is extensive. We’ve done a few miles! Over the years we have increased our product range and now have in stock thousands of collectible diecast model aircraft, bikes, buses, cars, commercial, farm machinery, military, plant, race cars, plus fun remote control toys. We have available models from all the top model manufacturers including AUTOart, Bburago, Corgi, Franklin Mint, Kyosho, Minichamps and Maisto to name but a few. Our website is kept up-to-date and lists both classic and modern models from virtually every car manufacturer from Aston Martin, BMW, Ferrari, Ford, Lamborghini, Mercedes-Benz through to VW. If size matters, we stock 1:10, 1:12, 1:18, 1:24, 1:43, 1:64 and 1:72 scale model cars and bikes, so we have a model suitable for every shelf. We also specialise in Film & TV merchandise and offer figures, busts, statues, dolls and other collectibles from all the greatest TV shows and movies. Our versatile range caters for both customers who are looking for the perfect unique gift and model collectors who are as passionate about diecast as we are. We want to make your gift as special and memorable as you do, so we offer Free Personalised Number Plates on most larger scale models. Simply let us know the details for your plate on the checkout page in the Extra Details box. If you are a keen diecast model collector, sign up for our Discount Club, which entitles you to a discounts off your next order. The real bonus is it’s free! Visit our Discount Club page for more details.
Contact info
11 Riverside, Sir Thomas Longley Road, Medway City Estate, Rochester, Kent, ME2 4DP, Rochester, United Kingdom
- 01634 718190
- mssupport@minimodelshop.com
- www.minimodelshop.com
4.5
Excellent
3k reviews
No recent history of asking for reviews
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prompt delivery
prompt delivery, only slight problem was that the clear plastic section of the box was split - not good when its a present for someone.
23 December 2021
Many thanks
Many thanks. I am very pleased with the model cars that I purchased. They arrived promptly and in excellent condition.
22 December 2021
Good website and very quick service
Good website and very quick service. Happy customer.
22 December 2021
Excellent model finish really good…
Excellent model finish really good hopefully you will be able to source the MK 2 Jaguar XF and I will be back to buy again.
Delivery no problems arriving 2 days after purchase.
22 December 2021
very prompt delivery and a lovely…
very prompt delivery and a lovely little model, thanks.
21 December 2021
First time I have used minimodelshop…
First time I have used minimodelshop excellent service model came in 3 days and that is with free postage very well rapped up will use them again good company.
21 December 2021
Excellent product and super quick…
Excellent product and super quick delivery - thank you!
21 December 2021
Excellent service
21 December 2021
Excellent
Excellent! My son loved the model of his favorite car. Thank you! I would definitely recommend.
21 December 2021
It's been weeks at this point
It's been weeks at this point, and I still don't have my product...
21 December 2021
Reply from minimodelshop.com
Hi,
Thank you for taking the time out to review us. Your order was shipped on 29/11 with an estimated delivery time of 7-14 working days. Due to Covid and Christmas, delays are expected with the high volume of parcels being sent during this time. We are currently 2 days out of the estimated delivery time so we do apologise that there are some delays.
If you do find your order is not delivered before Christmas please feel free to email us and we'll happily refund the postage cost.
Kind Regards,
Mini Model Shop
Great service…quick delivery with…
Great service…quick delivery with quality Model aircraft.
20 December 2021
no offensive words needed
no offensive words needed ! I received my order earlier than expected and i was very pleased with the product. (so was my grandson) good service and no messing around, just did what they said they would do....thank you
20 December 2021
Great Items and service
Great Items! Great service, well packed. Will definitely purchase from them again. Highly recommended.
20 December 2021
Really authentic model
Really authentic model - I should know as I have the real deal in the garage. The model is on display in the office together with other Mercedes Benz models from way back to the 1963 300SL - perhaps the best looking SL ever. Well over £1mn for the real deal if you can find one!! Icons of motoring history.
19 December 2021
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