Placed an order last week and have tried to get in touch with the company via phone, two email addresses, instagram and the web chat on their webpage with either no response, automated computer respon... See more
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Ordered an item, received email to say it’s unavailable but could offer an alternative. Since then I’ve had no responses to emails, no products and no refund. Customer service is non existent.
Company replied
I'm not sure what has changed but it seems that this company is no longer operating. We have been unable to get in touch with them about an order placed over a month ago - via email, via phone (the nu... See more
Company replied
I ordered an XL Miffy lamp for my daughter's bedroom. I contacted MOOD by telephone to check some of the item details- the customer service was fantastic and answered my queries straight away. I then... See more
Company replied
Company details
Information provided by various external sources
Welcome to Mood – or 'mini objects of desire', an online retail boutique selling carefully curated collections of children's designer furniture, toys and accessories.
Contact info
2.1
Poor
26 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
my daughter is very pleased with…
my daughter is very pleased with Charlie Crane rocker. They came in a very excellent condition. thanks so much.
13 May 2019
Unprompted review
Fantastic service and quality products
19 April 2019
Unprompted review
Excellent customer service!!!
Excellent customer service!!!
Our order was dealt by Ashley at MOODs who made it so easy for us to choose exactly what we wanted as he provided us with pictures and prices. Not only he worked around our budget but also offered us great discounts.
The prices proved to be far less than any other companies that were selling the exact same products. Ordering was easy and straightforward. The products were packaged very well and the quality of the products is excellent. We would have no hesitation in purchasing from MOOD Kids Ltd again, and would recommend them to anyone.
10 April 2019
Unprompted review
Awesome service
9 April 2019
Unprompted review
Great work
Great products - communication after purchase and delivery very slick - great experience
20 December 2018
Unprompted review
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