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Minko's Macs Reviews 

329
•
TrustScore 4.5 out of 5

4.7

Computer Shop
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Review summary

Created with AI, based on recent reviews

Evaluating 50 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the efficient and professional service, often highlighting the staff's helpfulness and friendly demeanor in resolving issues quickly. Many people are very happy with the quality of repairs and products, noting that their devices were fixed promptly and effectively. The customer service is frequently described as excellent, with consumers appreciating clear communication and support. Regarding pricing, many reviewers found the costs to be fair and competitive for the services and products received.

What people talk about most

Service

Customers consistently note positive experiences with service, praising the helpfulness, efficiency, and... See more

Staff

People report positive experiences with staff, highlighting their helpfulness, efficiency, and extensive... See more

Product

Clients share positive opinions on product quality, consistently finding it outstanding and exceeding... See more

Customer service

Consumers find customer service to be positive, with many reviewers praising the excellent, speedy, and... See more

Price

Users describe ambiguous interactions with price, with some reviewers finding prices to be competitive and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

My Mac Mini repair at Minko’s Camden was smooth in that the staff member did exactly what he said he’d do, at the time he said he’d do it. He was friendly and professional. Mac repairs are, sadly, exp... See more

Rated 5 out of 5 stars

⭐️⭐️⭐️⭐️⭐️ I took my iMac to Minko’s Macs in Lewisham for a hard drive replacement and a full clean-up service. They were very reliable, professional, and extremely helpful throughout the whole proce... See more

Rated 5 out of 5 stars

I love this company - they're on a mission to keep old macs out of the landfill. Worked for me. I took my old 2012 Macbook Pro as an urgent repair - knocked a full glass of non-alcoholic beer over t... See more

Rated 5 out of 5 stars

Quick and easy coms, I actually met with Minko himself and he gave me a diagnostic on my MacBook Pro . It was sorted the next day pretty much and they recommended some extra upgrades for prevention an... See more

Company details

  1. Computer Shop
  2. Computer Accessories Shop
  3. Computer repair service

Written by the company

Minko’s Macs is an independent Apple Mac specialist with London branches in Camden, Lewisham, Shoreditch and Wimbledon. We buy, sell, repair, exchange and maintain pre-owned Apple Mac computers, including MacBook, MacBook Pro, MacBook Air, iMac, Mac mini and other Apple devices. With over 10 years’ experience, we provide competitive prices, quality refurbished Apple Macs and professional support for personal, creative and business customers. Our technicians offer Apple Mac repairs, diagnostics, upgrades, macOS updates and restores, data transfer, remote support, business consultancy, Apple accessories, Mac rentals and device buy-back services. We pride ourselves on quality, customer care, innovation, respect and efficiency. Customers can visit our stores, collect in person or use our UK delivery service. Opening hours: Monday to Saturday, 10am–7pm. Camden: 5 Ferdinand Street, London, NW1 8ES – 0208 127 3730 Lewisham: 9 Manor Park Parade, Lee High Road, London, SE13 5PB – 0208 852 1961 Shoreditch: 16 Spelman Street, London, E1 5LQ – 0208 808 8333 [Appointment Only] Wimbledon: 104 Kingston Road, London, SW19 1LX – 0208 542 8635 [Appointment Only] For sales, repairs, buy-backs, trade-ins or general enquiries, contact [info@minkosmacs.com](mailto:info@minkosmacs.com).

Contact info

4.7

Excellent

TrustScore 4.5 out of 5

329 reviews

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No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 16% of negative reviews

Typically replies within 24 hours

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4.7

All reviews

(329)

73 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more
Rated 5 out of 5 stars

Minko's Macs repair

I have used? Minko's Macs three times now. They have been friendly, very knowledgeable and reasonably priced and the work has been to a high standard. I am please with what they have done for me and that is why I go back there if a problem arises on my Mac

3 March 2025
Unprompted review
Rated 5 out of 5 stars

Best Mac Repair

The staff and the service at Minko’s Macs were exceptional very professional, polite and very efficient, I am now a customer for life

18 February 2025
Unprompted review
Rated 5 out of 5 stars

Great customer service

Great customer service! Highly detailed information on the laptop repair and a step by step guide on issues and fixes, would recommend to anyone needing to get a repair on laptops or games.

8 January 2025
Unprompted review
Rated 5 out of 5 stars

5 star customer service

5 star customer service. This company have been amazing from start to finish and have been literal life-savers for me twice now, can't recommend them enough!

19 December 2024
Unprompted review

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