Mint Nail and Beauty Reviews 

32
•
TrustScore 2.5 out of 5

2.6

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Rated 1 out of 5 stars

Absolutely shocking. AVOID, AVOID, AVOID White Rose Centre Mint Nail and Beauty. The worst 'manicure' myself and daughters have ever had. Gritty, lumpy, polish, which the technician manage... See more

Rated 2 out of 5 stars

First time experience and it was poor. My usual private technician was closed due to a close family bereavement so I booked for a simple gel soak off and tidy. First technician put amateurish bits... See more

Rated 2 out of 5 stars

Booked appointment 10:10 am today Meadowhall. Text sent to me 8:45am today reminder appointment at 9:30am, so quickly got ready and set off. Phone call 9:35am in the car park asking where I was and I... See more

Rated 5 out of 5 stars

Had my nails done on 19th October and admittedly, the gel extensions only lasted 10 days and they didn't feel very secure from the start and i was quite dissapointed. However, I spoke with the manager... See more

Company details

  1. Beauty Salon
  2. Nail salon

Information provided by various external sources

Nail and beauty bars offering high quality treatments in a quality environment. Salons in Birmingham, Merry Hill, Leeds, Sheffield and Wakefield


Contact info

2.6

Poor

TrustScore 2.5 out of 5

32 reviews

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2.6

All reviews

(32)

6 reviews in the last 12 months

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Rated 1 out of 5 stars

Just contacted Mint to ask how long gel…

Just contacted Mint to ask how long gel toes usually last. They said 2-3 weeks but can be upto 4. I said mine had started chipping after 1&half weeks. Said because I hadn’t been straight in when it happened there was nothing that they could do. Explained I’d contacted them as soon I was able to do so. Over £45 the pedicure was. They didn’t want to know who the technician was etc. so they could even make sure it doesn’t happen to someone else. Such a shame as I have regularly gone to this salon and my nails have always been perfect. I won’t ever go back.

14 August 2024
Unprompted review
Rated 1 out of 5 stars

Nails - 3 off in just 11 days!!

Had my nails done 9 days ago (full fresh set - acrylic with gel polish finish) when one came off. I noticed they were all lifting.
I’ve had my nails done for 20 years and never had a set feel so unsecured.
I returned back to Meadowhall on day 11 for a “repair” on the one that came off and paid a further £9 for another to be out on. I did tell the lady that I had to super glue another one as it felt glue and she just said, needs must right.
Just now another nail has pinged off when I took my purse normally out of my handbag.
3 loose (2 off and not even 2 weeks of being off)
I just called now to speak with the salon and was asked if I wanted a full soak and fresh set - at full price!!
That’s correct they didn’t even offer to look at the nails - just about how much money they can make. Zero care or customer service. “We were told well 2 weeks is about right, anyway “
In 20 years I’ve never had 2 nails fall off and had to glue down a third after less than 2 weeks.
Avoid at all costs, plenty of other nail bars in Meadowhall.
Photos attached so you can see it isn’t growth and I’m a week away from needing an infill. Total spent on these for less than 2 weeks was about £70 and they didn’t even have the class to offer to check them!!!

14 July 2024
Unprompted review
Rated 1 out of 5 stars

Do not go here for intimate waxing

My last bikini wax there was truly awful. I paid extra for hot wax as usually that is less painful for me. But when I got there the wax had been heated up WAY too much and so was extremely painful as the staff member applied it. Also, because the wax was so incredibly hot, it wouldn't set properly or take all of the hair away so the woman kept having to reapply this lava onto my poor, freshly waxed skin. I was in so much pain the entire time I was almost in tears. A very expensive, excruciating experience which I won't be forgetting any time soon. This was the Meadowhall branch.

16 March 2023
Unprompted review
Rated 1 out of 5 stars

I went for a soak off and gel manicure

I went for a soak off and gel manicure. I was booked with a senior therapist. I was left fora longer period than was required for the soak. The treatment was not enjoyable and hard to enjoy the outcome because the therapist was not attentive and didn’t do the whole process as described. No cuticle tidy. I was so disappointed with the service I received I sent an email with feedback. Not only did the therapist claim to have done a cuticle tidy she went onto explain that perhaps I wasn’t aware. This added insult to injury. After many emails back and forth they offered me 25% off my next treatment. I have refused the offer as I have no faith in the service or the staff. Instead I have asked for the monetary value. So we will see.
I would not recommend Mint Leeds unfortunately the customer care integrity and honesty of the team are lacking.

10 June 2023
Unprompted review
Rated 1 out of 5 stars

Its normally my go to place

Its normally my go to place, but this was the worst experience I have ever had at a nail salon. My feet does not feel like I have had a pedicure.. Definitely not worth the £30 odd I paid. I could have literally done it my self at home. My nails look so bad

9 June 2023
Unprompted review
Rated 1 out of 5 stars

Very poor, never come to here!

Extremely poor! Felt as if I was in a cattle market. I asked how long a pedicure lasts 30-40 minutes. we were in and out in under 30 minutes. the service was atrocious, really rough when dealing with my cuticles, rushed massage, gel left all over the skin and to top it off a hidden fee of £2 for the nail file and buffer! Will never return. Not like it used to be! Extremely overpriced.

31 May 2022
Unprompted review
Rated 2 out of 5 stars

Untidy gel manicure

Decided to book in last minute for a gel manicure as my nails lasted really well the last time I had them done and looked lovely. This time round I had a different girl and I’m really disappointed with them. They’re really tatty around the edges and I could have probably done them better myself. Definitely not worth £27.50 and unlikely I’ll return again

5 May 2022
Unprompted review
Rated 1 out of 5 stars

Not worth the money!!

Had a full set of acrylic nails on, they charged £52. She made me bleed twice from the aggressive nail filing. They made me pay for the nail files for an extra £2 because of “covid” reasons, but wasn’t given a choice at all.
My friend had a pedicure, said on the website that it was a full pedicure treatment, however, for £40 didn’t have any of the extra treatments that you normally get in a pedicure, she literally just filed and painted, and again was so aggressive with the filing that she had to move her foot away at one point.
For the prices they charged and the actual customer “experience” was not acceptable and not worth the prices!!

28 April 2022
Unprompted review
Rated 5 out of 5 stars

Best salon in Leeds for nails

Best salon in Leeds for nails. Service is great and nails last for ages with no chipping or peeling. Had my first appointment since lockdown last week and had forgotten just how much I love having my nails done at mint!

27 June 2021
Unprompted review

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