Mioskincare Reviews 

189
TrustScore 4 out of 5

4.0

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Rated 5 out of 5 stars

I love their products because they work! Always appreciate the smaller sampler sizes of various products~great for travel!

Company replied

Rated 5 out of 5 stars

I'm a RN and work 12 hour shifts 4 days a week, I often have extremely tired legs by the end of each day, until I found Lucky Legs I was unhappy with previous products from other companies for tired a... See more

Rated 5 out of 5 stars

I was recommended mama mio by one of my friends who had used it throughout her pregnancy and hadn't got any stretch marks as a result of using the tummy rub butter and goodbye stretch marks. i can't s... See more

Rated 1 out of 5 stars

I place an order on 5/2 and was supposed to be delivered on May 8th and it was sent back due to insufficient address even though it had my correct address. I've contacted customer support through Face... See more

Company replied

Company details

  1. Beauty & Well-being

Information provided by various external sources

Here at mama mio and mio skincare we aim to help you look amazing and feel great about your body! Our ‘no nasties’ promise ensures our products are 100% safe to use during pregnancy and our high quality, natural ingredients deliver the results you really want. With our incredible formulas, excellent customer service and expert advice you are at the heart of our brand and we’d love to hear your feedback.


Contact info

4.0

Great

TrustScore 4 out of 5

189 reviews

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4.0

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(189)

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Rated 5 out of 5 stars

Great products!

Love the natural products and they have quick delivery!

15 May 2019
Unprompted review
Mioskincare logo

Reply from Mioskincare

Hello,

Thank you for leaving your review.

I am happy to hear that you are pleased with our products and services and look forward to your next order.

Sue

Rated 5 out of 5 stars

my order yet to be delivered

my order yet to be delivered

Completed Orders

Est. delivery 4/24/19 - 4/25/19

Status:
Shipped
Order Number:
159672822
Total Cost:
$170.00
Order Date:
4/9/19

2 May 2019
Unprompted review
Mioskincare logo

Reply from Mioskincare

Hi Olutayo,

Thank you for your review.
For all order updates please log into your account.

Thanks Jeanette

Rated 3 out of 5 stars

I ordered the product since 4th April…

I ordered the product since 4th April but I haven’t got my order yet. There is an email i formed that I should receive them since 17 April. I wonder why it’s taking so long.

24 April 2019
Unprompted review
Mioskincare logo

Reply from Mioskincare

Hello,

Sorry to hear of your delay with your order.

I can assure you your order is on transit and should be with you very soon.

Kind regards,

Tracie

Rated 5 out of 5 stars

Jess was very helpful

Jess was very helpful! Thank you

17 April 2019
Unprompted review
Mioskincare logo

Reply from Mioskincare

Hello Danielle,

Thank you for leaving this 5* review.

Jess will be so pleased that you are very happy with the customer service you have received.

Regards,

Tracie

Rated 5 out of 5 stars

Love these products!

Love these products! Amazing service

25 March 2019
Unprompted review
Mioskincare logo

Reply from Mioskincare

Hello,

Thank you for leaving your review.

I am pleased to hear that you are happy with our products and services and look forward to your next order.

Sue

Rated 5 out of 5 stars

Absolutely Amazing products!!!

Absolutely Amazing products!!!! The Tummy Rub Butter saved my tummy! I actually do not have one stretch mark after carrying my 9lb baby. So pleased. I am still using the cream because it is fabulous all over the body. Fast shipping too!

19 March 2019
Unprompted review
Mioskincare logo

Reply from Mioskincare

Hello Lauren,

Thank you for the 5 star review! We are very glad that you enjoyed the tummy rub butter. We really appreciate your feedback on this product.

Kind regards,
Dominique

Rated 5 out of 5 stars

Amazing product!

19 March 2019
Unprompted review
Mioskincare logo

Reply from Mioskincare

Hello!

Thank you for the 5 star review! We're very glad that you enjoy your Mio product and we appreciate your positive feedback.

Kind regards,
Dominique

Rated 5 out of 5 stars

best creams ever!

19 March 2019
Unprompted review
Mioskincare logo

Reply from Mioskincare

Hello Marcela,

Thank you for the 5 star review! We are very glad that you enjoy the creams on our site. We really appreciate your positive feedback.

Kind regards,
Dominique

Rated 4 out of 5 stars

I haven't tried the products yet BUT

I haven't tried the products yet, but this will be my first order based on a close friend's recommendation. I spoke with Alexander to ask a few questions and it was so helpful - I also appreciated the honesty instead of trying to upsell me.

26 February 2019
Unprompted review
Mioskincare logo

Reply from Mioskincare

Hello Cynthia,

Thank you for leaving this 5* review.

Alexander will be so pleased that you are very happy with the customer service you have received.

Regards,

Tracie

Rated 1 out of 5 stars

Delivery and customer service are horrible

Delivery and customer service just doesn't work!
My 3 orders in row were lost one of them a "free gift"! Thanks for that!
It took me several months to receive a refund, thanks to nonexistent customer service...
It is a pity because the products are great. If I could just get them!

8 December 2018
Unprompted review
Mioskincare logo

Reply from Mioskincare

Hello Daria,

Thank you for leaving your review.

I am sorry to hear that you have had an issue with your order and will pass on your feedback to the relevant department. I am pleased to hear you have received your refund.

Sue

Rated 1 out of 5 stars

Where is my order?

I haven't receive my order after one month. I did tracked my order status, it shows on the 2nd Jan 2018, delivery unsuccessful(with reason). But that day I'm whole day at home, and didn't receive any call or message from the courier company. Where is my order? How do I contact them to find my order?

5 January 2018
Unprompted review
Rated 1 out of 5 stars

I haven’t received my items yet!

I haven’t received my items yet!! I called local post to know that they hadn’t received the items too. It’s too long to get my products. And I don’t know where they are .

28 November 2017
Unprompted review
Mioskincare logo

Reply from Mioskincare

Hello Liu,


I am so sorry for the delay of your order. I have looked into your account and I do see that you have received them! I am glad to hear that they have arrived okay and I hope they are working well for you! For the inconvenience of all of this I have placed a credit on your Mio account that you can use for any future purchases.

If there is anything else we can do for you please don't hesitate to get back in contact with us by calling 1(844)433-5144 or messaging us through your Mio account.


Thanks,
Melissa
Feedback Team

Rated 2 out of 5 stars

Didn't wrote the full delivery address …

Didn't wrote the full delivery address on the parcel but just the suburb!!!
End up I have to go to post office to chase up myself!!!!
Received a different gift when I got my delivery!

31 July 2017
Unprompted review
Mioskincare logo

Reply from Mioskincare

Hi Yuen,

So sorry to hear that your order was not delivered successfully to you. I can see from the tracking information that the courier had advised of attempting delivery, although I understand that the full delivery details were not clear on the parcel. This was then sent to your local Post Office for collection.

I'll definitely pass your comments on to the courier in regards to this, as we trust the courier's that we use to deliver all parcels in an efficient manner.

In regards to the free gift received, I do apologise if a different gift was received. As these are subject to availability, we may have had to issue a different gift of the same value to ensure that you received what you were entitled to. Again please accept my apologies for this.

I can assure that all of your feedback will be passed along to the team, and we will take everything on board to improve on our service in the future.

Thanks,

Andy - Feedback Team

Rated 5 out of 5 stars

LUCKY LEGS COOLING GEL

A friend suggested LUCKY LEGS COOLING GEL for swollen tummy and legs after cancer surgery. The product is amazing. I am ordering 2 at a time just in case. Just love it.

29 July 2017
Unprompted review
Mioskincare logo

Reply from Mioskincare

I am so happy to hear that you're seeing results with this product. I hope everything works out okay for you Maggie!

Thank you and have the best day,

Lexi - Feedback Team

Rated 5 out of 5 stars

New Zealand fan! Love this stuff!

I am based in New Zealand and buy your tummy oil and cream online. It's my first pregnancy and these products have been amazing! I came across you guys on Instagram. I love how they just absorb into your skin so quickly! Product arrives super quick! Wish it was stocked in NZ! It's fab! Xx

5 July 2017
Unprompted review
Mioskincare logo

Reply from Mioskincare

Hello there!

Thanks for the amazing review!

We are really happy and appreciate the time you have taken to write this Review! We will continue to provide the service you deserve.

Many thanks and have a wonderful day,

Josh - Feedback team

Rated 2 out of 5 stars

Beware of the scent!

I am not sure if it works well as I have not been able to use it as designed because of the smell. For those of you with pregnancy smell sensitivity/aversions - beware! It is very pungent and I personally can no longer stand the smell of either the boob tube or belly butter without feeling ill. I think the best improvement would be to tone down the fragrance so it's palatable for all pregnant women.

16 May 2017
Unprompted review
Mioskincare logo

Reply from Mioskincare

Hi Christine.

Thank you for reviewing our products.

I am really sorry to hear that you have been unable to use the items purchased, due to their fragrance.

Rest assured that your comments in regards to the goods will be passed on to the team, so that we can analyse and make improvements where necessary.

We do appreciate your honest feedback, and again I apologise for the matter at hand.

Many Thanks,

Andy - Feedback Team

Rated 5 out of 5 stars

Really impressed

I was recommended mama mio by one of my friends who had used it throughout her pregnancy and hadn't got any stretch marks as a result of using the tummy rub butter and goodbye stretch marks. i can't say enough how amazing it is and how nice it smells. The service was really speedy as well, was dispatched the same day as i ordered the products.

12 December 2016
Unprompted review
Rated 5 out of 5 stars

Incredible products

I'm a RN and work 12 hour shifts 4 days a week, I often have extremely tired legs by the end of each day, until I found Lucky Legs I was unhappy with previous products from other companies for tired aching legs. Thank you Mama Mio, you came to my rescue, I love your products and have recommended you to all of my nursing colleagues.! Sincerely, Karyn Huber RN

8 October 2015
Unprompted review
Rated 5 out of 5 stars

Great site!

Just discovered this website and am so glad I did! It's easy to navigate and has great information about all the products. Plus Mio offers free delivery! Will be a continuing customer.

24 September 2015
Unprompted review

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