I ordered king size sheets and as I was checking out they offered a special on very specific gray queen size sheets. For the price, I opted to buy those as well for another bed. An itemization of all... See more
Company replied
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Review summary
Created with AI, based on recent reviews
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Reviews shaping this summary
Disappointed with the quality does not fit well to the matress, bunches up. Did not help with cooling and not smooth on the skin. I think they over exaggerated their claim. I found better quality f... See more
Company replied
Sheets didnt last 6 months before starting to unravel creating holes. Upon customer service they said I was out of the replacement period. They evidently know not to guarantee 6 months. Offered me a... See more
Company replied
Order #MB-139269 returned Dec 13 via USPS. Tracking #9434650899562090844388.miracle Brand 1381 Capital Blbd. Ste200 Reno Nevada 89502. Shipping cost, $41.60. Pillowcase was 20/25” Waiting on refund of... See more
Company replied
Company details
Written by the company
Premium sheets and towels made with pure, natural silver that kills 99.9% of bacteria.
Contact info
07310, Jersey City, United States
- hello@miraclebrand.co
- www.miraclebrand.co
2.8
Average
873 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 100% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
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wrong company
I thought this review was for a different company. I have not used this company.
4 December 2025
Unprompted review
Reply from Miracle Brand
Hi there! Thanks for reaching out and sharing your feedback. We’re very sorry to hear about your experience. We weren’t able to locate any order or account with the information provided.
Please contact us directly through our official website so we can review your concerns and assist you further.
They don’t have deep enough pockets …
They don’t have deep enough pockets and bottom sheet is not long enough to go correctly over deep mattress. You need a vise grip to get the corners on and after only 3 washes it is ripping in the corner . I’m going to have to throw it out .
Order # 1337167
1 December 2025
Unprompted review
Reply from Miracle Brand
Hi there! Thanks for reaching out and sharing your feedback. We’re very sorry to hear about the issues you experienced with the fitted sheet. We know how frustrating it can be when a product doesn’t meet your expectations.
We’ve already reached out to you directly via email so we can assist further and find the best resolution. Please check your inbox and let us know how we can help.
The sheets are a mess when pulled from…
The sheets are a mess when pulled from the dryer. really wrinkled. I ordered 3 sets, would like to return the two I have not opened, but can not get any response on how to return them.
2 December 2025
Unprompted review
Reply from Miracle Brand
Hi there! Thanks for reaching out and sharing your feedback. We’re sorry to hear about the issues with your sheets. We weren’t able to locate your order with the information provided.
Please contact us directly through our official website so we can assist you further and help resolve this.
Reply from Miracle Brand
Hi there! Thank you so much for sharing this. We’re really happy to hear you’re loving your bedding and that it’s been worth the investment for you. If you ever need anything or have questions about your next order, feel free to reach out anytime.
Reply from Miracle Brand
Hi there! Thank you for your review! We’re thrilled to hear that you think so highly of the Miracle sheets. If you need anything else, just let us know.
Fast shipping and I love my bed now…
Fast shipping and I love my bed now it’s like heavenly clouds to sleep on! So glad I found this company!
11 November 2025
Unprompted review
Reply from Miracle Brand
Hi there! Thanks so much for your review. We’re glad to hear your order arrived quickly and that your new bedding has been such a comfortable upgrade. If you need anything else, just let us know.
The sheets are exceptional
The sheets are exceptional. My hair is smooth when I wake-up with other sheet sets I look like I was in a tornado.
22 November 2025
Unprompted review
Reply from Miracle Brand
Hi there! Thanks so much for sharing your experience. We're really glad to hear that you're enjoying your sheets and waking up feeling great. If you ever need anything else, just let us know.
I expected the delivery between…
I expected the delivery between November 15-17, 2025 and it has not arrived as of today, Wednesday, November 26, 2025!!!
26 November 2025
Unprompted review
Reply from Miracle Brand
Hi there! We’re sorry for the delay in receiving your order and appreciate you bringing this to our attention. We’ve sent you an email with the latest update from the shipping partner. According to the information we have, the package was picked up by USPS and is awaiting scanning in Mountville, PA.
Please check your inbox for our message and we are here to help if you need any further assistance.
Description inaccurate
Description inaccurate. Washed one time in warm water per directions, not soft anymore. States cooling, but just the opposite. I would not recommend purchasing
18 November 2025
Unprompted review
Reply from Miracle Brand
Hi there! Thanks for sharing your experience. We’re sorry to hear the sheets didn’t turn out as expected after washing. Since no additional information was provided in your review, please feel free to reach out to our support team directly through our official website so we can take a closer look and assist you further.
I love my sheets
25 November 2025
Unprompted review
Reply from Miracle Brand
Hi there! Thanks so much for sharing this. We’re really glad to hear you’re loving your sheets. If you ever need anything else, just let us know.
Horrible customer service
21 November 2025
Unprompted review
Reply from Miracle Brand
Hi there! We’re very sorry to hear about your experience and appreciate you sharing this feedback. If you could provide more details about your order, we would be happy to reach out personally and assist you. Please contact our support team through our official website so we can help resolve this as quickly as possible.
The very best thing to say about my…Found: My Perfect Sheets
The very best thing to say about my experience was the first night sleeping in the sheets! They arrived promptly and went straight on my bed. No more hot and cold during the night—no more waking and rearranging my covers. Thank you MM. The only frustrating part has been that they sell so many it’s sometimes hard to find color and size I want to buy.
21 November 2025
Unprompted review
Reply from Miracle Brand
Hi there! Thanks so much for sharing your experience. We're really glad to hear the sheets have been helping you sleep more comfortably throughout the night. We also appreciate your note about availability and will be sure to share this with our team. If you ever need help finding a specific color or size, feel free to reach out and we’ll be happy to assist.
Sheets seem exactly as described
Sheets seem exactly as described. The color was perfect, which was beige. They are very soft and thankfully the fitted sheet fits very well not too small.
20 November 2025
Unprompted review
Reply from Miracle Brand
Hi there! Thanks for sharing your feedback. We’re really glad to hear the color, softness, and fit all met your expectations. If there’s anything else we can help with, just let us know.
Didn't do anything they said they would…
Didn't do anything they said they would do. Didn't keep me cooler. Still had to wash just as often. Didn't sleep any better. Very pricey and no better than my cotton sheets. They wrinkle badly and don't look good. I called to get a refund and it is only a 30 day refund policy so they said I was past the return window. I would be happy if they would just refund the whole price.
19 September 2025
Unprompted review
Reply from Miracle Brand
Hi there! We’re sorry to hear that the sheets did not meet your expectations and appreciate you sharing your feedback. Since we haven’t received additional information about your order, we encourage you to reach out directly to our support team through our official website so we can assist you further.
The cooling effect of the sheets cause…
The cooling effect of the sheets cause a more deep and comfortable sleep
20 November 2025
Unprompted review
Reply from Miracle Brand
Hi there! Thanks for taking the time to share this. We’re so glad to hear the sheets are helping you sleep more deeply and comfortably. If there’s anything else you need, just let us know.
Don’t waste your money
I feel completely misled. These sheets are rough and not at all what I would expect at this price point. Definitely not “cooling”. These are hotter than my 1200-thread count sheets at half the price. I made the mistake of reading reviews on their website and feel those must be as false as their product advertising. Don’t waste your money.
UPDATE: The company reached out and addressed my concerns quickly. They have made things right with me and I appreciate their willingness to learn how they can improve. If a company is this dedicated to their customers to find out details and commit to improvement, I’m willing to give them another try.
8 November 2025
Unprompted review
Reply from Miracle Brand
Hi there! Thanks for sharing your feedback. I’ve reached out to you directly via email so we can assist further. I can also confirm that your return has already been processed on our end. If you don’t see our message, please check your spam folder as well.
(Sheets) Easy to order and a wonderful product
Easy to order and a wonderful product, however, the pillow cases are too small for the queen size pillow. They need to be larger.
18 November 2025
Unprompted review
Reply from Miracle Brand
Hi there! Thanks so much for sharing your feedback. We’re really glad to hear you’re enjoying the sheets, and we appreciate you letting us know about the pillowcase sizing. I’ll make sure this gets shared with our team since insights like yours help us improve. If you need anything else, feel free to reach out.
Well worth the money
I have given these to four members of my family after buying for my self . Everyone is amazed at how cool they keep you in warm weather and aren’t cold with cooler temperatures .
15 November 2025
Unprompted review
Reply from Miracle Brand
Hi there! Thanks for taking the time to share this. It makes us so happy to hear that you and your family are enjoying the sheets and finding them comfortable in different temperatures. If you ever need anything else, feel free to let us know.
Best sheets ever!
I have absolutely been loving these sheets! They are so very comfortable!
10 November 2025
Unprompted review
Reply from Miracle Brand
Hi there! Thanks for sharing this. We’re so glad to hear you’ve been loving your sheets and finding them so comfortable. If you ever need anything or have questions down the road, we’re always here to help.
Bad product and experience …
I bought several of these expensive sheet sets in winter 2024. I used them regularly and the fitted sheet in the older set started tearing in July. I contacted customer service since there is a warranty and they said they would send a new set. I thought that was awesome! EXCEPT when the sheets arrived they were a totally different material and color! I contacted them again to ask why they were different and about 2 weeks later after multiple emails, they told me they didn’t have any control over what fabric shipped out and that was the old fabric they had sold (Gen 1). So I asked what I could do to get just a matching fitted sheet. Now several weeks and emails later, still no response. Horrible service! Obviously the product is defective as well and the warranty is worthless without providing a replacement that matches what I bought. Very disappointing since I spent over $500 and had recommended to others.
14 November 2025
Unprompted review
Reply from Miracle Brand
Thanks for sharing these details, and I’m really sorry we didn’t get back to you sooner. We’ve been working through a high volume of messages. We’ve reached out to you directly via email so we can help get this resolved as quickly as possible. If you don’t see our message in your inbox, please check your spam folder as well.
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