Misfits Market Reviews 

Almost everything I ordered either came in rotten, broken open or in half, or so hard they were inedible.
Their logistics is beyond terrible. I received it two days late, the bottom of the box was wet from the melted ice packs. Find anywhere to shop online for fruits and vegetables.

I have never ordered anything from Misfits but they sure want to charge my card every other week for 62 and some change. I only created a account and looked at the menu I think this is ridiculous I have written to the company and asked why they continue every other week for 5 months trying to charge my card I had to go into my banks app and block the merchant, when you want to sign up and “look” at the items they want a card number after you create your username password and personal information, I hate this because I never ordered ANYTHING I ONLY WANTED TO SEE WHAT THEY OFFERED!!!

Misfits is not a good description of these products. The produce does have some slight blemishes, but you won’t notice it when tasting the sweet tomatoes or crispy sugar snap peas. The crepes, muffins and other sweet items are delicious. Meats are good quality. Everything I’ve tried has been good. Worth it to try new items and taste fresh produce.

Great produce and great service!!!!
Misfits Market looks out for our farmers, the environment and their customers.
They offer a wide variety of products and farm fresh produce. Some of the produce may be under sized or misshapen but always fresh and tasty. I'm able to get the organic and vegan items I want for my family.
If there is ever an issue with products or delivery, it is handled quickly. A package of apricots popped open during shipping and they rolled around in the box and got squished. Customer support took care of me quickly and is looking into the packaging and handling of small items packed plastic clamshell containers, for better outcomes in the future.
Thank you Misfits Market.

I have been a customer for a few years now. The quality of the produce is excellent and so much better than supermarkets so the price is worth it IMO. While there are small issues once in a while, the customer service is outstanding! Which, is so hard to come by with most companies these days. These two facts keep me coming back.

I love the products and how they are shipped. The packaging and fast delivery. Also my favorite mushrooms are always available and at a great price and freshness. I have seen the company grow in all ways. I love what you do! Thank you!

I have been a customer of Misfits Market for several years now. The customer service is excellent. The produce is very fresh and the meats and seafood are very good too. They have some unique items and some hard-to-find produce. They have a lot of choices for people who are vegan, or who want gluten free items. They also have household, beauty, and pet items - my dog LOVES the “Shameless Pets Reelin’ Salmon” treats-they have real salmon in them as a major ingredient and I think they help keep her skin and coat nice. Delivery is very dependable and food is packaged well, including with freezer packs. Much of the packaging and the freezer packs can be returned for re-use. The only reason I took off one star is because they don’t always have the same products, so sometimes a favorite item just disappears. Also, some of the prices, especially for produce, are quite a bit higher than the same thing in the grocery stores where I shop.

Great variety of products in all departments, ships fast once shopping time closes, arrives without damage early in day (I usually receive mine by 9:30AM), very little damage/flaws in products (even those listed as "slightly scarred"), great customer service team as the ONE time I did have an issue, it was remedied immediately. In addition, the little profit they receive goes to worthy causes, and they are helping to reduce waste by selling otherwise damaged products that would be tossed by larger wholesalers.

I've been using Misfits for a few months now, and have been very happy. I don't personally care if the produce I receive isn't "picture perfect". I'm more focused on quality and taste than appearance. I order primarily organic products also. Misfits is efficient and they do what they say they're going to do. I've had 2 issues on 2 separate orders of one container of sour cream arriving broken, and one bag of chips being packed on the bottom resulting in crushed product. I sent Misfits an email and was immediately issued a credit. Shipments are on time, packed with recyclable packaging, and with packs to keep items cold. So far, I'm very happy with this company and their mission and in the long run I save money by not going into the supermarket and picking up more than I went in for. Highly recommend.

The chat help was prompt, and positive.

Excellent assistance!

The customer service rep was prompt and courteous, and gave me the answer I needed. Good products to try! Excellent delivery! Never had any bad delivery experiences in the years I have used them.

It was alright but when I put in my card they automatically sent it to me without permission and I really did not want it so watch out.

Communication with Misfits is timely and covers all aspects from food choice, new items and delivery. The produce we received this week was fresh, and the corn was the best we've ever eaten.

I tried Misfits for the first time last week. The ordering process is quick and easy. My order arrived near to the projected delivery time. The products I received are of good quality. I did have a missing item and reported it. I was given a partial credit. When I asked why, the customer service rep responded within a day or two and gave me the full credit. I feel good about helping to reduce food waste while enjoying good food.

I didn’t even know I was ordering a box. Just putting things in cart so I could go back and look things over. Not until I saw debit in my account. Items were not packed very well. Jar on top of berries. Mashed. Nothing looked like “misfit.” It all looked like it came from grocery store. Some items were more expensive than grocery stores.

I have really enjoyed the quality of the fruits and vegetables that I have received. I especially enjoy the quality of the cherry tomatoes. They are the sweetest I have ever had.

Rapid and courteous response.

Misfits market is an amazing company. They are locating food sources, otherwise looked over, and bringing them to us.
The customer service is amazing. They always respond and try to help.
I love getting my misfits box!

My 1st couple deliveries went well. No food was damaged even eggs. Everything arrived packed well and cold if it needed to be. I like that I don't have to pay a monthly membership fee and i can just order when I want and not order whenever i chose.