Miss Daisy needs to respect their customers
A few weeks' ago myself and an elderly friend went to Miss Daisys; it was around 11.00. At another table, there were two and a member of staff at a table discussing event requirements.
The other three, two customers and member of staff, became quite enthusiastic and became quite animated and loud. In particular, the member of staff who became very LOUD when speaking and laughing. Her loudness was so loud that my friend and I covered our ears.
When the three finished, the two customers went to the lavatory and as they passed they said "we were a bit loud weren't we?". I agreed, saying it was quite unnecessary to be so loud and it was unfair. I was going to speak with the member of staff, yet by the time my friend and I were leaving, I couldn't find her. By the time we left, the tearoom was much busier.
I realise that working in a kitchen, staff are surrounded by various noises; microwaves and their pings, boiling kettles, and other noises. Naturally, when in a kitchen, and in order to hear and be heard, it is necessary to speak above those general noises.
For the comfort of customers, it would be good if staff did remember that once out of the kitchen, there is no need to speak or laugh in such a high volume.
While customers are reminded to be respectful to staff, the opposite is true.
For various reasons, my friend has an issue with loud noises, including excessively loud speech. What a pity that Miss Daisy's staff fail to consider their customers' comfort
23 July 2023
Unprompted review
