Missgcouture Reviews 

THE COMPANY IS A RIP OFF DO NOT BUY FROM THEM , NO ITEMS WILL ARRIVE , NO REFUNDS

Ordered two fur trim padded jackets from sale as they were a really good price. Delivered within 2 days really pleased great jackets thankyou

Love everything. Great quality, my order arrived quicker than expected - I have read some reviews saying about their order not being refunded, in my opinion they have probably ordered from the final section which states no refund. It's a shame people don't spend their time leaving more positive reviews.

It’s not even worth 1 star. Ordered some clothes when arrived 1 item was missing and I emailed them straight the way. Also had no returns label in which was frustrating as the clothes needed to go back abs this was also in my email.
Got no response and yet they state someone will contact you within 48 hours.
Ended up sending multiple emails even went on their Facebook page and messaged on there and had no response.
In the end I didn’t want to miss the deadline for return the other items so sent back with a note inside explaining one item was missing and that would need to be refunded as well.
I did this tracked delivery thankfully as I didn’t trust them to let me know when it had arrive and I was right.
The items were delivered and nothing to state this and still no refund.
What a sham of a company and the clothes aren’t even worth a good quality.
Stay away from this site.

I ordered a dress nearly 4 weeks ago that hasn’t arrived. I’ve emailed and sent an instagram message and had no response. I now disputed through my bank.
Never again!

Do not buy from this company. I ordered a dress on the 21/5 for an important occasion and the item has not been delivered. The company won’t communicate with me other than tell me it’s Evri’s problem, but it’s not as my contract as a buyer is with the merchant not the carrier. No phone to call and no response to numerous emails. Just a brief response on Facebook messenger telling me they won’t help! I’m now down £91 and have no dress for the occasion.

Purchase an item then be ignored 4 times on Facebook 3 emails
Don’t waste your hard earned money go these can’t be arsed to respond I wil spend my money elsewhere now my parcel is missing
Waste of time don’t deserve to call themselves a Buisness

I'm so disappointed in this company. It's my 2nd time ordering with them and I recall the 1st time was a few years ago and I wrote a bad review because that was a disappointing experience as well. At that time the owner contacted me and asked me to delete the review and offered to resolve the issue. I agreed to do so. Since this was a few years ago I assumed the service would have been improved by now but no, I end up being disappointed by this company again.
I've placed my order on the 13th of January. I've paid €20,95 for shipping of my order worth €21,95, so nearly double. I found this worth it because I need the dress for a photoshoot and this is the only shipping option that they offer. It said that shipping would take 4-8 working days, meaning my order would arrive on the 24th at latest and that would be right in time for my photoshoot. However, it's the 22nd and I haven't even received a shipping confirmation despite sending an e-mail and a DM on instagram asking when my order would be shipped and explaining that I will be needing it for my photoshoot. Haven't received any response. The dress is not going to arrive in time anymore, so thanks again for nothing.

I placed my order a week ago and received my dress next day ! The problem is, the dress arrived in ashocking state ! Had something that look like pen marks and make up stains. Looks like someone has worn the dress and returned to them .. which isn’t my problem, especially for the price I paid! I have messaged them on both FB and emailed them directly providing all the photo evidence straight away and had no reply for a week ! Still waiting ! The customer service is so terrible that I can’t even reach out to them. I have paid so much money for my order as the dress looked pretty and I thought it will be good . after multiple messages I have not heard back from this brand at all.
Absolutely shocking !

Returned a top on the 2nd November. Not yet received an email nor a refund. It is now 22nd November!!

Contacted them via email and Facebook messenger and have had no response.

Quick to take my money but very slow in paying it back, that’s if I ever get it back..

Shocking..

I placed my order 10 days ago and still have not received anything yet. The customer service is so terrible that I can’t even reach out to them. I have paid so much money for my international order as the dress looked pretty and I thought it will be good . But even after multiple emails I have not heard back from this brand at all.

Bought two dresses in different sizes, loved the quality and fit! Easy return process and great communication from Miss G! Would definitely recommend xx

Well i have to say that i waited 10 days and my order has arrived - i can only say that i am thoroughly pleased with them, well worth the wait.
Thanks for getting back to me quickly following my recent review. I have certainly had a change of heart

Dress, amazing quality and fit, customer service IMPECCABLE. I will 100% be ordering from this company again, even though my packaging was damaged during transit (no fault of seller, DPD didn’t want to deliver my parcel due to this).. MissGCouture made this happen for me promptly, speedy replies on the emails and even emailed the next day to check everything was ok, they was so helpful and I will defo be a returning customer and recommending to friends. Excellent!!!! Thankyou Georgina especially x

Beautiful Dress, great quality will definitely be buying from here again. The order came quickly and customer service were helpful with any concerns I had.
Will be certainly recommending to others!

Terrible company revived a previously worn dress company does not reply to emails or social media messages detailing issue and pics dress cost nearly £90 I have to now pay to get this dry cleaned in time for my holiday

I placed an order in January and sadly had to return it the day after it arrived. The items were sent back special delivery and were delivered 12 days ago. I am still waiting for my refund notification. I have tried to contact customer services via the email provided but I haven’t had any email back. Really disappointed as I am waiting for quite a lot of money to be refunded.
The dresses were good quality but sadly the customer services have been poor.

I would rate it 0 stars if I could!!
I was sent an incorrect item & a faulty dress.
On the weekend before Christmas I went through the whole hassle of packing/printing a label/shipping back the incorrect order as well as the fault dress. I also paid for shipping out of my pocket. After a million emails over the course of an entire month (to which I got maybe 1 response on) I finally got a refund for the incorrect item being sent. Yet I never received a refund for the faulty dress I also returned. I also wasn't reimbursed for the shipping costs either, which under legislation is the merchants obligation for faulty goods.
She also fraudulently sent an email saying I had received the refund for the faulty dress when I've never received this refund at all.
This lady & business is a fraud! Avoid at all costs.
Even her sales aren't actually the % off advertised, its always 5-10% off, complete fraud & entirely illegal to operate with such practices.

Lovely website - I ordered a dress for my daughter - beautiful dress sadly it was a little big for my daughter.
We had lots going on at home and we misplaced the returns note
A quick email and they replied back very fast and gave us the advice in what we needed to do - we received correspondence on when our return had been actioned. Wry happy with the customer service we received and will be ordering again.