Missyeti Reviews 112

TrustScore 1.5 out of 5

1.5

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Rated 4 out of 5 stars

It’s not a bad dress. Material was polyester satin so not as luxurious as a high end wedding dress but for £150 im not complaining. It’s well made, fully lined and as pictured. Had awful fake buil... See more

Company replied

Rated 1 out of 5 stars

STAY AWAY! If I could give a zero rating I would. Ordered 2 dresses, one arrived about 6 weeks later and was charged for 2! Have been contacting them via email, live chat and mail box is constantly fu... See more

Rated 1 out of 5 stars

Do not order from this company. Paid for express shipping on the 4th Feb it is now the 15th. Asked for refund as needed the item sooner and they tell me I can’t cancel order as it has been shipped, ho... See more

Rated 1 out of 5 stars

Order dress, too small and can't contact anyone for refund. Sent multiple messages, phone calls, all options of contact and still nothing. Seems I won't be able to return so £150 down. Bad customer se... See more

Company details

  1. Clothing Shop
  2. Shoe shop
  3. Ladies' clothes shop

Written by the company

100% handmade dress for all Occassions.


Contact info

1.5

Bad

TrustScore 1.5 out of 5

112 reviews

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Rated 1 out of 5 stars

Horrific service

Horrific service, placed an order several weeks ago and received no communication from the company. Happy to take peoples money and no send their items… disgraceful.

6 March 2024
Unprompted review
Rated 1 out of 5 stars

I have had such a bad experience with…

I have had such a bad experience with this company I would advise you not to use them. Firstly it took ages to receive the dress I had ordered. Then when it arrived and was too big I am unable to return. It states on the website to not return a dress without the company sending a shipping label. I have tried for well over a week to get a shipping label and had no luck. I imagine when I return the dress I am very unlikely to receive a refund too.

16 March 2024
Unprompted review
Rated 1 out of 5 stars

DON'T USE THIS WEBSITE

I received my longline puffer coat on the 24th January which I had to send back. I followed their convoluted instructions and sent it back by Royal Mail on the 29th January. I HAVE STILL NOT RECEIVED MY REFUND. I have plenty of emails back and forth promising the refund in 5-7 days then 1-2days and so it goes on...it's 16th March now. I WOULD ADVISE ANYONE TO NOT USE THIS WEBSITE.

29 January 2024
Unprompted review
Rated 1 out of 5 stars

Scammers don’t use

Do not buy from this website. It is a scam. It took over a month to get someone to give me there information needed to return my item. I returned the item over a month ago and no acknowledgement at all about the funds actually being returned to me. Disgusting service

29 December 2023
Unprompted review
Rated 1 out of 5 stars

THIS COMPANY IS A SCAM

THIS COMPANY IS A SCAM. bought a dress on the 12th of december and had to send it back due to it not being the right size. after emailing several times and being ignored and posting my first bad review, miss yeti finally responded saying i could send the dress back and have a refund. i waited forever for a returns label but eventually sent my dress back. they confirmed they received the dress and my refund would be issued in 5 business days. it has been 26 days. after not receiving my refund within that time frame, i emailed asking if it had been processed, to which i have been ignored. i have sent several follow up emails that all get ignored. i’ll probably never get my refund. DO NOT BUY FROM THIS COMPANY

12 December 2023
Unprompted review
Rated 1 out of 5 stars

disgusting service. I wouldn't order anything for…

I wouldn't order anything for "Missyeti" again I ordered a long padded jacket, which was way to small, not the same colour as on the website, I've tried to contact them 3 times, to ask for a return code to return the item and never once have they answered, but they answered me before the item arrived when I queried how long it would take....I am very angry, if there was a 0 * I would use that....

20 February 2024
Rated 1 out of 5 stars

I’m still waiting for a refund!

I’m still waiting for a refund!;
order placed:16:01.24, received boots 29.01.24, had to chase for the returns address as boots too small and received too late, returned boots: 14.02.24, boots signed for:15.02.24, chased refund, 22.02.24. To date, no response to communications regarding the refund.

26 February 2024
Rated 1 out of 5 stars

Have sent item for refund as agreed

Have sent item for refund as agreed, has passed the return timeframe and when I’ve tried emailing to get an update on my refund it’s saying the email address is now undeliverable and no one answers the phone!!

25 February 2024
Rated 1 out of 5 stars

Do not order from this company

Do not order from this company. Paid for express shipping on the 4th Feb it is now the 15th. Asked for refund as needed the item sooner and they tell me I can’t cancel order as it has been shipped, however failed to provide any delivery information/tracking despite asking twice via email. Absolute shambles of a company now I will have to wait 6-8 weeks to resolve via third party. Seriously do not shop here and save yourself a headache.

15 February 2024
Rated 5 out of 5 stars

The coat matched the picture

The coat matched the picture
Affordable
Good quality
Was really surprised

1 February 2024
Missyeti logo

Reply from Missyeti

Thank you for your positive feedback! Your satisfaction is our priority, and we're delighted to have exceeded your expectations.

Rated 1 out of 5 stars

i orderd a coat for a friends birthday

i orderd a coat for a friends birthday, i paid 8.99 for express delivery and it came 3 week later, it then came and was way to small so i sent it back, i still haven’t got my refund money and it has also been 3 weeks, and they ignore my phone calls and emails

3 January 2024

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