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Mixam Reviews 

7,315
TrustScore 4.5 out of 5

4.5

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Review summary

Created with AI, based on recent reviews

Considering 837 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the high quality of the products, noting excellent print quality and finish. Many reviewers found the ordering process straightforward and easy to use, appreciating the clear options and helpful advice. The overall service received is frequently described as excellent, with many appreciating the efficiency and communication throughout. However, some customers also noted concerns regarding delivery services, with experiences of delayed shipments, missed deadlines, or items arriving later than originally estimated. A few other people also felt that the product quality was inconsistent, citing issues like crinkled pages, dark images, blurry prints, or damaged covers.

What people talk about most

Product

Customers consistently note positive experiences with product quality, praising the fantastic and... See more

Quality

Clients share positive opinions on quality, with many reviewers consistently praising the excellent printing... See more

Delivery service

Reviewers mention ambiguous feedback about delivery service, with many customers praising the fast and timely... See more

Service

Users describe positive interactions with service, highlighting its ease of use, great quality, and... See more

Order

Customers generally report positive experiences with the ordering process, highlighting its simplicity and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I have used Mixam to create End of Year colouring books for my students for the last 7 years. The process to upload my file, select the preferences and order is so simple. The products always arrive i... See more

Rated 5 out of 5 stars

I've used Mixam several times before and have always had a very good experience. I like the level of detail that seems to go into checks before proceeding to print, though conscious that sometimes it... See more

Rated 5 out of 5 stars

I was determined to use Mixam to print my yearbooks as their website was so straightforward and gave the most options on paper quality and printing styles etc. they were also very easy to liaise with... See more

Rated 5 out of 5 stars

The process of uploading my book was simple and straightforward made more so by the ease of checking everything before giving the go-ahead. The cost was incredibly low and the quality of the end produ... See more


Company details

  1. #54 of 68 best companies in Prints and signs store
  2. #81 of 122 best companies in Business-to-Business service
  3. #48 of 58 best companies in Digital printing service
  4. #45 of 73 best companies in E-commerce service
  5. #41 of 48 best companies in Printing shop

Written by the company

Mixam is a leading online printing platform that delivers high-quality, custom print products worldwide. We make printing fast, simple, and affordable for self-publishers, independent creators, and businesses. Our intuitive platform allows you to design, upload, and order prints with an extensive range of customisation options. Choose from a variety of exceptional paper types, bindings, and finishes to create prints that match your exact specifications. With expert knowledge and the latest printing technology, we always ensure top-tier results, whether you’re printing books, magazines, or marketing materials. We also use responsibly sourced materials and eco-friendly processes to minimise waste while maintaining the highest print quality. Our dedicated support team is always ready to assist with any questions or guidance, ensuring a smooth experience from start to finish. Join thousands of satisfied customers who choose Mixam for all their printing needs.

Why Print With Mixam?

Written by the company

Mixam’s printing service makes it easy to get started with free instant quotes, downloadable templates, and design tools. With easy website navigation and file management system, uploading and tracking your orders is effortless. We also offer free automatic file checks to ensure your files are print-ready, and our free shareable virtual flipbook lets you preview your project before printing. Plus, with free downloadable proofs, you can confirm everything looks as it should. With fast shipping, your prints arrive promptly, and our secure payment process ensures peace of mind with every transaction. You can store your orders online for easy access to past projects, and our dedicated team of print experts can provide advice and support.

Contact info

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4.5

Excellent

TrustScore 4.5 out of 5

7k reviews

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4.5

All reviews

(7,315)

787 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Very happy with the A5 flyers

Very happy with the A5 flyers I ordered. They came out beautifully. Delivery was very fast and reliable, although it would be nice to have a slower, more economical delivery option.

23 June 2026
Rated 1 out of 5 stars

Printing errors caused by Mixam's AI upscale bleed

I ordered 8-page A4 concert programme booklets. However, without checking back with me, the Mixam team applied an AI upscale bleed to my files which resulted in a printing error affecting 7 of the 8 pages.

Despite explaining the print error and that I was now against a very tight deadline, no help was offered by Mixam other than a print credit, to get me the booklets that I needed. Based on my experience, I can't recommend this company.

1 July 2026
Unprompted review
Mixam logo

Reply from Mixam

Hi Alex, Thank you for your feedback, though we’re sorry to hear you feel this way.
Your files were supplied without the required bleed, which is needed to allow for safe trimming during production. As explained during the order confirmation process, if we can apply a fix, we will, rather than pausing the order and causing a delay, especially when a deadline is involved, such as your concert, so we applied a false bleed for you.
We’re sorry that you were unhappy with the result, but as soon as you contacted us, we offered to credit the order so that you could correct the files and place a new order. There was still time to do this before the date shown on your artwork, but you did not wish to amend and resupply the files.
We do also offer online design functions that customers can try if they are struggling to set their artwork up correctly. However, as your artwork was created in Canva, it is fairly straightforward to set the correct trim size and add your own bleed before exporting the files.
As we are a print service rather than a design service, we are limited in how much we can alter customer artwork without the correct files being provided. You have since requested a refund, and this has now been processed.
We are sorry this was not the outcome you had hoped for, and we do wish you all the best with your concert on 11th July.

Rated 4 out of 5 stars

Professionally Satisfied

I'm happy that a service representative got back in touch with me in order to discuss the possibility of printing, the best possible method for binding, and making sure that I could actually print a book at such a massive size. Delivery time was pretty fast too.

I am a little upset that I am in Japan, ordering from a company that is in Japan, however for some reason the service wouldn't leave my package at the door. Normally that usually happens when ordering overseas so might have to discuss shipping methods but, otherwise the book arrived in really good condition and they took care to make sure nothing happened to it during delivery. So I'm fairly satisfied!

23 June 2026
Mixam logo

Reply from Mixam

Thanks so much for the feedback.
We’ll check with the courier to see if they have a no door drop policy or if there’s anything more we can confirm on that side.
We’re really pleased it arrived safely though, and even happier to hear you’re happy with the order.

Rated 5 out of 5 stars

Excellent all round

Excellent service. We were printing a school journal and had limited budget and time. The print is high quality, recycled paper and has an excellent finish . Ordering was super easy and the delivery was swift and efficient. We would highly recommend Mixam

23 June 2026
Rated 5 out of 5 stars

Helpful, supportive and delivered a great product.

The team at Mixam were helpful and supportive at every stage. This was my first venture in to self publishing a book and I had many questions all of which were dealt with patiently. The finished product is great and has already attracted comments saying how good it looks. The order was delivered a few days early in perfect condition. A great experience overall. Highly recommended.

23 June 2026
Rated 1 out of 5 stars

Appalling delivery

Appalling delivery - I paid premium and expected Wednesday delivery - it didn’t come until Friday and time was important.

23 June 2026
Mixam logo

Reply from Mixam

We’re really sorry the delivery didn’t arrive as estimated, especially as we now understand the timing was important.
Your order was shipped slightly later than planned, but only by a matter of hours. Unfortunately, it also looks like the courier then took longer than the expected 1-day delivery service, which meant the order arrived on Friday instead of Wednesday.
We are sorry again for the disappointment this caused. We do hope that, despite the delivery delay, you’re happy with the order itself.

Rated 5 out of 5 stars

Good service and product

The process is clear and easy to follow. I needed help with uploading the document, working on final layout, and proof-reading before printing, and the advisors were very polite, helpful and knowledgeable. Books sent out to me on time and are of good quality. Would recommend using Mixam. The only thing I would suggest is that Mixam tries to print and deliver quicker than the 17 days it is now taking for my books to get to me.

23 June 2026
Mixam logo

Reply from Mixam

Thank you so much for your lovely feedback. We’re really glad to hear the process was clear and easy to follow, and that the team were able to help with your upload.
We think the delivery time you mentioned may relate to your newer order, where the more economical 8 day production option was selected, along with the longer 5 day Royal Mail shipping service. Your previous order was selected as the faster 5 day production and 1 day shipping.
We also don’t print over the weekends, which can add to the overall turnaround depending on when the order is placed.
If you’re in a rush next time, we’d recommend sticking with the faster production and shipping options. We hope this helps, and thank you again for recommending us.

Rated 5 out of 5 stars

The website is easy to use.

The website is easy to use.
The turnaround time was great.
The options for size and paper are numerous.
The quality of printing is superb.
Based on my experience I would happily recommend Mixam and I hope to use them again.

22 June 2026
Rated 4 out of 5 stars

superb - just one thing....

Fast delivery great prices and superb quality. I designed / ordered some 'zines and theyve been universally admired for their production quality (less so the photos! 😆)
I'm knocking one point off because the upload portal/ software is awful. Terribly clunky, unintuitive and no photoshop templates. Address that and 5 stars all day!

15 June 2026
Rated 4 out of 5 stars

Outstanding service

Outstanding service. I was very happy with the final result of the Father’s Day comic book I’ve printed for my husband. I’d definitely recommend Mixam! I’m giving them 4 stars just because I found the online platform where you upload the pages for printing slightly confusing and it took me a bit of time to work it out, but nothing that would impact the quality of their product.

16 June 2026
Rated 5 out of 5 stars

Absolutely recommend

Absolutely recommend. You can easily navigate the different options to print on their website, easily adjusting to tailor to your needs and knowing exactly what costs what, and with clear images of how it would look like. It is easy to upload documents, see how it would look like printed, and shipping is quite fast! Excellent from start to finish.

21 June 2026
Rated 5 out of 5 stars

Thrilled with Mixam

Thrilled with Mixam. So glad I found you. The process was very straightforward and I am really pleased with the results. It is quick and great quality. Thank you so much. Definitely using again- in fact I already have placed a second far larger order!

18 June 2026

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