Than i startet Mixcloud ... We had no Limitation on what we Upload to our Community even Audio Quality was way higher than now ... Now u can Upload 10 Tracks ... if u want more u h... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Been using Mixcloud to archive my radio shows and mixes for 3 years now and never had any issues. There aren't any other platforms built for DJs that work as well as this. My mixes never get taken... See more
i feel like mixcloud actually care about the radio community, they platformed my radio station on their blog and helped grow my station. my mixcloud subscription covers unlimited shows so i can h... See more
Worst .....experience with this person .. regret helping n being honest. Pls hv ur own mind to think rather than being played by others n be open to listen to others rather than having opinion based o... See more
Company details
Information provided by various external sources
Mixcloud is re-thinking radio. Listen to great radio shows, Podcasts and DJ mix sets on-demand. Upload and promote your own Cloudcast for free.
Contact info
United Kingdom
- support@mixcloud.com
- www.mixcloud.com
Hasn’t replied to negative reviews
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Technical support
Thank you so much for the support you have provided me. Very kind and patient, true professionals.
Thanks.
Problem solved
My problem was promptly resolved in no time. Thanks for the support of Mixcloud. Thank you!
Dont bother
Constant loading of page, never get to hear anything. Avoid like Coronavirus

Reply from Mixcloud
AMAZING SERVICE !
Used to really love mixcloud
Used to really love mixcloud. Then they started to charge you for wanting to rewind a track which I fully accepted. However, when they started doing live stream I thought it might be good to get a pro account so I could do both rewinding and live-streams. But can you believe it you have to have a premium account as well as a pro account to do both of these things! Massive con! Sorry mixcloud, this may have been a much better review if you hadn’t massively failed on allowing pro account holders to rewind.

Reply from Mixcloud
They force autoplay on the user
The platform works well and the interface is good; generally, this is a well designed and executed site which serves its clientele very well. I would give it 4.5 stars were it not for one flaw, so huge that it makes using Mixcloud so irritating I'd switch away from it at any given chance. It's not something that would bother everyone, but a significant amount for sure: their autoplay function. As soon as your desired mix is finished, Mixcloud force you to listen to another, randomly chosen mix which starts the moments yours ends.
You have no way to switch this off; although it would take 5minutes of programming on their part to end huge irritation on the part of their clients, Mixcloud has chosen not to give anyone the freedom to not listen to some random other mix.
Where it becomes extremely irritating is when you might be listening to a mix before sleep for example, or for a quiet ceremony, or for a special event. The atmosphere of that is then smashed to bits in a second by (often) some completely different music following. It could be a deeply peaceful track followed 4 seconds later by throbbing drum and bass.
The explanation they give about why they force this function upon their users and decided to remove user freedom to control their own listening experience, is to 'provide a smoother listening experience'. Absolute crap. They - extremely obviously - wish to get people to listen to other people's mixes and promote other users. And this is amazing. But why they chose tot do it in the least creative and most frustrating way possible is just stunning. It's like if I wanted my child to like eating vegetables and to do so I hold her down and force her mouth open and shove the vegetables in, hoping she'll learn to like them.
There are countless more intelligent ways of nuding people into listening to other mixes and not using Mixcloud simply for their own narrow purposes. It does take some imagination though.
Pretty incredible that in 2020 an otherwise amazing site would build in such a feature as to make it in many cases unusable. I guess their idols here are the enforced ads in YouTube. Great hero to imitate. Great way to foster positive feelings about one's site...

Reply from Mixcloud
I had a small software problem and…
I had a small software problem and MixCloud fixed it fast. So good. The world needs more MixCloud!
I am confused
I am confused, I thought this was a music site but all I keep getting is porn offers which I really do not want!

Reply from Mixcloud
First time trying it I've learned allot…
First time trying it I've learned allot but looking good thanks
I attempted to use MixCloud live stream…
I attempted to use MixCloud live stream over the weekend and unfortunately it didn't work very well after hearing feedback. I had issues with sound for end users and then they couldn't get on to the live stream. Still lots of work required to make it a stable platform for all.

Reply from Mixcloud
When it works it's great...
When it works, it is terrific, but when there is a glitch in it, and you report it, they never seem to sort it out.
I can only scroll down a few shows that I want to add or listen to, and not to the end of my feed as I used to do. The scroll bar on the right of the screen only seems to go to the end once and it just sits there not loading,

Reply from Mixcloud
Excellent interface, ruined by several technical issues
I just started using Mixcloud a couple months ago and was very excited. Compared to Soundcloud, it's very simple and streamlined, and it's great that we are not hassled about copyright at all. However, a couple things still baffle me about the website design:
- search function completely broken. When we click on a "tag" for categories, it just takes us back to the home page. Other times it claims it has ZERO results for something as generic as "melodic house". Still further, when we sort by "recent", it says there's no mixes. That is very bad for new DJs/mixes.
- cannot connect to FB pages. Whenever we click the button to integrate with FB, a window pops up for .5 seconds and then disappears. They admit it's a bug, and haven't fixed it over the past few weeks.
- paying a whopping $10 (!) to promote a mix does absolutely nothing. I probably got 1-2 new plays after used their promote feature. Might as well through my money down the drain.
If they fix the above technical issues we'd be far more willing to pay for pro subscriptions and monetize our accounts. As it stands, the website isn't getting any better and they need new coders.

Reply from Mixcloud
How to grow your audience on Mixcloud Live?
Once a Mixcloud Pro user goes Live with a stream can we pleased notify the creator's followers that a live stream has started?
Any other advice on how to grow the audience (apart from sharing on social media) would be greatly appreciated
Music to my ears!
I was locked out of my Mixcloud because I forgot my password and my old email didn’t allow me to view and reset. I contacted the team at Mixcloud and Stephen immediately responded and logged me back in with my new email. It’s times like this where we are all at home and people are reaching out to outlets such as Mixcloud to pass the time and listen to music and podcast! Thank you for all you do!
Amazing service takes your music all over the world....
Amazing service and help always available from a dedicated team. Share your radio content all over the world with the best in the business.
MixCloud @ MixCloud Live Beta.
I used MixCloud in the past and it was a good service, I have now come back to the service due to returning to the music scene! I can tell they have grown over time. Recently I asked for help with an issue and the customer service was fantastic, fast response and very helpful. Also the New MixCloud I have returned to is fantastic! Now with the new Live Beta for Live Streaming is fantastic, even more it’s Legal without any take downs!
I really hope you continue your great achievement and I will be with you guys and girls all the way
Kind regards Liam AkA Concrete jungle radio
It's a great platform
It's a great platform, excellent support. I would just work on improving the search engine and making it more advanced and customizable. I sometimes have to revert to Google to find specific sets, since the MC search engine seems to struggle with concrete searches and non -letter characters, such as hyphens.
Keep hosting tunes 🎧
Friendly and helpful!
App is rubbish on android
App is rubbish on android. Music just stops and app freezes.
Was going to pay for select but wants my CC number....thats a big nope from me. Introduce paypal, its 2020!!

Reply from Mixcloud
What a joke
What a joke been talking to your team now for 10 days trying to sort my account out now!! I have paid for the premium service and the app is not working and yet you have my money with no support I don't think ill be using you anymore after I figure out how to cancel my subscription after being a fan for 7 + years
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.







