Mixxaudio Reviews 341

I had a slight issue with the turntable. Ben was fantastic, helped me get it sorted and just really nice about it. Highly recommend this company

Hassle free dealings with George from MIXX. One earbud stopped working and I was asked to return them. A few days later I received a message saying they are replacing them. Excellent result

Really great customer service, very responsive and extremely helpful. I had a faulty pair of earphones, contacted them very easily through their website and I was able to send the earphones back to them to be tested and eventually replaced. The whole process was very quick and easy.

Amazing customer service, George was very kind and helpful, solved our issue a couple of times already.
Highly recommend them!

Impeccable customer service. Faultless. Quality affordable products. Unlike numerous other earbuds I've used including |Sony one's these have not given up on me after only a few months. As I said, impeccable.

Firstly I want to say a big thank you to Ben Savage at MIXX, he handled my issue phenomenaly and was attentive from start to finish. I bought a pair of the MIXX StreamQ C2 headphones and they became faulty as in the Bluetooth capabilities stopped working and he was so quick to organize a return and ship out a replacement pair once they confirmed the fault with the other one. Great company, would definitely recommend for the level of service alone not mention the great audio quality in headphones for the price point.

Excellent customer service and items are very good quality and value for money. I ordered the style and these were exchanged and new ones sent out promptly and no issues. Big thanks to Ben for his assistance 🙏

Mixx c2 headphones
i have a set of c2 bluetooth headphones
the sound and comfort is fantastic
a small tear appeared on the left cushion
so i contacted MIXX
the service i received was superb
dealt with Ben and he was fantastic
problem solved
with reccomend mixx to anyone who asks me

thanks again Ben

really helpful customer service, would highly recommend to anyone wanting to buy a set of headphones from.

First class service.
I had a minor problem with my MIXX ear pods which were almost two years old. I contacted the Customer Services Team who sent me a link to print a label to return the pads for inspection at no cost to me.
I posted the ear pods and received an email the next day to say that replacements had been sent to me.
I was very impressed with the service I received. Excellent.

I love this company theyve got great customer support and overall great company with amazing products

Excellent customer service. Bought a pair of Streambud Mini 2 from a local store.

I didnt feel the sound was clear. Asked me to send them back to test (free postage) even though no fault found. Offered replacement free of charge with slightly different design (silcone buds rather than non) hopefully suit my ears better.

Clear effective responsive emails. Continually updating me and asking for a response if I missed their emails.

Always rated their wired headphones so am sure the replacements will fix my issue.

We bought some earbuds 6 months ago. I accidentally broke one and tried to fix it. I realised mixx gave a 2 year guarantee. The customer service at Mixx were amazing and sent me all relevant information to return them. As they couldn't be fixed they sent me their latest edition of mixx earbuds instead.
Thank you to the mixx customer service.

StreamBuds™ Hybrid True Wireless Earbuds

Outstanding customer service received from Ben & George. Excellent communication, professional and timely responses to my query. Kept informed at each stage of the process & timeous resolution.
Truly, fantastic customer service and experience.
Thank You

Would give 0 stars if I could. Absolutely hopeless product! I purchased two pairs of steambuds in the past couple of months and, in both cases, one of the earbuds became defective and was unable to be charged. In the first case, I wrote it off as just bad luck, but when it happened the second time, I officially gave up hope in Mixx. I won’t be buying again.
My earnest advice to anyone thinking of purchasing Mixx products: don’t bother and instead spend your money on a much better and reliable brand.

Brilliant customer service from Louisa at Mixx - she has gone above and beyond for me to find a resolution to the problem I was having with my headphones. Amazing company ethos! Thank you! ⭐️⭐️⭐️⭐️⭐️

MIXX are so responsive and easy to deal with. Thank you!!

The overall customer service from Mixx is truly exceptional! Firstly I emailed them to know what charger I needed for my headphones as I had lost mine and their response was extremely quick and I got a response within the same hour and bought the changer and then came to find out that there had been more problems to my headphones and so they recommended I post them my headphones so they can do some testing [ they paid for shipping fee ] and within 2 days they emailed back saying that my headphones had some serious faults and were unable to fix them and they immediately offered a FREE replacement of a similar headphone as they specific one I had been discontinued in manufacturing- which I was not expecting them to do- they let me pick the specific colour and then mailed it to me! Ben Savage I am truly thankful for you help and for the new headphones!!

Absolutely wonderful company, I had an issue with my old earbuds and emailed them for advice, they have instead asked me to send them my old earbuds in exchange for a new pair as the issue with mine could not be fixed. They did this free of charge. Absolutely wonderful company and their representatives, Ben and George, were absolute angels. Thank you so much MIXX, I can now listen to music again because of you!

Had an issue with some ear buds I bought from an fye in early 2024. They wouldn't charge and thus wouldn't turn on. Called customer service and through a long, but well worth it, series of emails the customer support team were extremely helpful and was able to send me a new set! Love the ear buds and didn't want to just cast them aside. Customer service was extremely helpful!