MLT Plumbing & Heating Reviews 

144
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Evaluating 30 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for being exceptionally polite, knowledgeable, and professional while handling various plumbing and heating tasks. People highlight the remarkably high standard of craftsmanship and the valuable advice provided for future home maintenance. Some people were satisfied with the prompt and efficient service provided during urgent repair situations. Consumers also noted that work areas were kept clean and tidy, ensuring smooth operations with no disruptions while getting the job done. Reviewers frequently express their strong intention to use these reliable services again for future needs.

What people talk about most

Service

People report high satisfaction with the service, highlighting punctual arrivals and prompt responses for... See more

Staff

Customers had positive experiences with staff, highlighting their professionalism, punctuality, and friendly... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Mitch has installed a new boiler for us, exceptional work. Very high attention to detail. He kept us informed as he went along. Very clean and tidy. Very competitive pricing also. I would highly recom... See more

Rated 5 out of 5 stars

Arrived on time. Polite and genuine. Efficiently serviced boiler and gas fire within a short space of time. Approachable, answering all questions and provided safety advice. Good value and no callout... See more

Rated 5 out of 5 stars

Mitchell did an excellent boiler servicing job for us. He is professional, polite and friendly. Fantastic communication throughout from him. Mitchell worked with great care and attention and, followin... See more

Rated 5 out of 5 stars

Arrived on time after fitting me in at short notice, polite and very knowledgeable about plumbing and gave me some good tips for the future. l will be using MLT plumbing again.


Company details

  1. #42 of 96 best companies in Plumber
  2. #33 of 60 best companies in Gas engineer
  3. #37 of 74 best companies in Central Heating Service
  4. #35 of 118 best companies in Heating service
  5. #4 of 12 best companies in HVAC Contractor

Written by the company

MLT Plumbing & Heating are ThreeBestRated® award-winning, Worcester Bosch Accredited and Gas Safe Registered plumbers and heating engineers in Plymouth, serving Plympton, Plymstock, Sherford and surrounding areas. We specialise in boiler installations, boiler servicing, boiler repairs, central heating systems, landlord gas safety certificates (CP12), gas cooker and hob installations, radiator replacements, smart heating controls, power flushing and general plumbing services. As a trusted local plumber in Plymouth, we provide reliable workmanship, honest advice and excellent customer service. Contact us today to discuss your plumbing and heating requirements.


Contact info

4.9

Excellent

TrustScore 5 out of 5

144 reviews

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4.9

All reviews

(144)

30 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Quality service

Quality service. Mitch was very prompt to come diagnose the issues with my boiler and had a new one fit within the next few days. Highly recommend

17 April 2022
Rated 5 out of 5 stars

Smooth Boiler Replacement

I got quotes from different websites for a new boiler and tried the Worcester Bosch invitation to have installers contact me. Mitchell contacted me almost immediately on a Sunday evening. He wanted to see where the boiler was going. This was a good thing because he realised straight away that only the smallest boiler type would fit in the cupboard space available. The one size fits all approach of some of the websites would not have worked. The price was very good so I was glad to go with a local installer. Mitch arrived as arranged two weeks later and went to work. The previous boiler was very small so he had to cut some tiles to make room for the gas pipe to fit properly. It was all done neatly and efficiently. Very happy with the work and the service.

10 April 2022
Rated 5 out of 5 stars

Very pleased with standard of work.

Very pleased with standard of work.
This was a challenging installation for a friend with Alzheimer's.
Would recommend, arrived on time, efficient installation, plus cleaned up afterwards and removed all old material.

11 March 2022
Rated 5 out of 5 stars

I had a water dripping from my radiator…

I had water dripping from my radiator valve mitch came to inspect the radiator sorted the problem the next day, very fast and brilliant service I can thoroughly highly recommend this company to anybody
Fast prompt response and a very professional trustworthy young man

27 February 2022
Rated 5 out of 5 stars

Great service.

I've just used Mitch from MLT for the last time as I'm currently in the process of selling my property and moving to Bristol. In 3 years of knowing him he has provided an exemplary service, put up with me messing him about on a couple of occasions and has been consistently professional, helpful and cheerful. I can recommend him without reservation - thanks for everything, Mitch!

16 November 2021
Rated 5 out of 5 stars

Quick friendly polite service…

Quick friendly polite service reasonable price.only gripe was trying to get in contact in the 1st place.And, as with a lot of other people/firms etc I would like things in writing so I can keep them for future reference.Too much done on internet these days

31 October 2021

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