MLT Plumbing & Heating logo
Visit website

MLT Plumbing & Heating Reviews 

144
•
TrustScore 5 out of 5

4.9

Plumber
Write a reviewVisit website
Write a review

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Evaluating 30 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently highlight the exceptional quality of the plumbing and heating work, noting that engineers arrive promptly and handle urgent situations with great care, efficiency, and professional expertise. Consumers truly appreciate the polite and friendly attitude of the staff, which consistently makes every service interaction completely pleasant and reassuring. Some reviewers were happy with the valuable tips and expert advice given regarding future maintenance alongside thorough safety checks and certifications. People also praised the neat, tidy execution of various tasks in awkward spaces, ensuring smooth operations without causing any disruptions whatsoever.

What people talk about most

Service

Reviewers highlight positive aspects of service, consistently praising the professionalism, efficiency, and... See more

Staff

Clients share positive opinions on staff, frequently describing the service as professional, polite, and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Mitch has installed a new boiler for us, exceptional work. Very high attention to detail. He kept us informed as he went along. Very clean and tidy. Very competitive pricing also. I would highly recom... See more

Rated 5 out of 5 stars

Arrived on time. Polite and genuine. Efficiently serviced boiler and gas fire within a short space of time. Approachable, answering all questions and provided safety advice. Good value and no callout... See more

Rated 5 out of 5 stars

Mitchell did an excellent boiler servicing job for us. He is professional, polite and friendly. Fantastic communication throughout from him. Mitchell worked with great care and attention and, followin... See more

Rated 5 out of 5 stars

Arrived on time after fitting me in at short notice, polite and very knowledgeable about plumbing and gave me some good tips for the future. l will be using MLT plumbing again.

Company details

  1. #42 of 96 best companies in Plumber
  2. #33 of 60 best companies in Gas engineer
  3. #37 of 74 best companies in Central Heating Service
  4. #35 of 119 best companies in Heating service
  5. #4 of 12 best companies in HVAC Contractor

Written by the company

MLT Plumbing & Heating are ThreeBestRated® award-winning, Worcester Bosch Accredited and Gas Safe Registered plumbers and heating engineers in Plymouth, serving Plympton, Plymstock, Sherford and surrounding areas. We specialise in boiler installations, boiler servicing, boiler repairs, central heating systems, landlord gas safety certificates (CP12), gas cooker and hob installations, radiator replacements, smart heating controls, power flushing and general plumbing services. As a trusted local plumber in Plymouth, we provide reliable workmanship, honest advice and excellent customer service. Contact us today to discuss your plumbing and heating requirements.

Contact info

4.9

Excellent

TrustScore 5 out of 5

144 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.9

All reviews

(144)

30 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more
Rated 5 out of 5 stars

Professional and punctual

I called Mitch for a quote for removing and installing a gas hob. Received the quote quickly, came to conduct the work, rectified the pipe work as it wasn’t correct. Mitch is clearly professional and punctual. I would recommend Mitch to anyone who has got similar issues or concerns regarding their gas appliances. Thanks again Mitch.

30 September 2020
Unprompted review
Rated 5 out of 5 stars

I needed a radiator removed so the wall…

I needed a radiator removed so the wall could be re plastered. Mitch was excellent, great guy did the work ,reasonable priced. I also use him to service the boiler. 100%trust him to do the work. I would defo choose MLT plumbing for everything.

24 September 2020
Unprompted review
Rated 5 out of 5 stars

Polite, efficient and honest

Mitch is always great, we've had him to install boiler and CH systems at our last two houses and had him round to service each year. Always polite and efficient, honest with his assessment and great with our dog and kids who show great interest in what he is doing.

14 September 2020
Unprompted review
Rated 5 out of 5 stars

Brilliant service

Mitch is absolutely brilliant – he came out at short notice to look at our broken boiler and then installed a new one in a couple of days. Also provided some helpful recommendations. Really efficient and made the whole thing stress-free, plus a lovely guy to have around. We’re really grateful for the excellent job and it’s a relief to have someone reliable and trustworthy we know we can call in the future.

14 September 2020
Unprompted review
Rated 5 out of 5 stars

Helpful, friend and efficient

Helpful, friendly and did exactly what I asked.
Only needed a service did the job quicky and efficiently. Sent certificate before he'd even left. Thank you will use again

13 August 2020
Unprompted review
Rated 5 out of 5 stars

Reliable, Adaptable Service

Was very reliable and reasonably priced for the work done. Originally booked a gas boiler service and Landlords Safety Test but a leak occurred in bathroom before arranged appointment and was able to fit repair in to the appointment

11 August 2020
Unprompted review
Rated 5 out of 5 stars

Would recommend MLT

We have use MLT several times and have always been happy with the quality of the jobs done.

30 July 2020
Unprompted review
MLT Plumbing & Heating logo

Reply from MLT Plumbing & Heating

Thanks for your kind words, been a pleasure working for you guys.

Thanks Mitch

Rated 5 out of 5 stars

Five star service

Five star service. Called and was out with in a couple hours and excellent service and job done ... partner and I couldn’t be happier and recommend them anymore

16 June 2020
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look