mobile.de Reviews 9,575

TrustScore 4.5 out of 5

4.5

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Rated 4 out of 5 stars

I am understanding that sellers are Germans country people but unfortunately I think that English language must be speaking person at least one in place who could reply. Your app available all over... See more

Rated 5 out of 5 stars

The guy Kept in touch with from the start to finish, he sent me photos, videos, answered all my quesions regarding the car. Afer the payment waited untill te loadig truck went there made sure the car... See more

Rated 5 out of 5 stars

Very detailed information on cars, many filtering options to choose what we want. Possible to contact dealers via email, even if we don't know their true email (they have to specify it when they post... See more

Rated 5 out of 5 stars

We were interested in getting a 2nd hand motorhome and a friend recommended this site. I tried to send an email to a vendor, but I couldn't until I registered. The helpdesk was very helpful and effici... See more

Company details

  1. Price comparison site

Written by the company

Finden Sie Autos, Wohnmobile, Motorräder und Nutzfahrzeuge bei: mobile.de – Deutschlands größter Fahrzeugmarkt


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

10k reviews

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No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

Hasn’t replied to negative reviews

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Rated 5 out of 5 stars

Very happy with the car

Very happy with the car, everything is as described, good communication, Mr. Umicevic speaks Croatian which meant a lot to me. I recommend this dealer.

9 October 2025
Unprompted review
Rated 1 out of 5 stars

Feels like a scam. Isnt what it used to be

I was told off because I was from romania. They did nothing although I reported it. They have a lot of scams and I reported them. Nothing happened. Their english translation for things to report ussrs for is not accurate. Their users are mostly scammers or dealers, no real offers. Honestly I never managed to sell or buy anything here, everything seems like made for scam and they dont care.

13 October 2025
Unprompted review
Rated 1 out of 5 stars

Spam advertisement

Few days ago I made complaint to mobile.de regarding possible scam advertisement number 433020126. Namely, my complaint was that person behind that advertisement collecting email addresses and phone numbers. Since I made first inquiry regarding that advertisement to the owner of the car, my junk emails jumped from 3 a day to 45 a day. Despite the fact that mobile.de know that person behind advertisement did not responded to my three emails, they did not took any action. Their respond was that I should supply evidence. Showing them a screenshot of spam/junk emails might result in them stating that I've always had so much spam. I made suggestion to them to open an 'fake/test' account and to contact the seller so they will see by self what is happening. Mobile.de did not responded to that suggestion and advertisement is still active. I am disappointing how they handling complaint and wondering if they support such a people which stealing personal information.
Sometime in October, the price dropped to 11 grand. For an Toyota Land Cruiser FJ40 gas, it's too good to be true.

12 September 2025
Unprompted review
Rated 5 out of 5 stars

All the Best From Down Under

I must Say ( Been From Australia ) you guys are pretty spot on most of the time , and all ads well presented
And like your honest opinion on the pricing- also you take care of the Little details - I have bought a few Vehicles through Mobile.de and the experience is been quite ok- Keep it Up !!

23 August 2025
Unprompted review
Rated 5 out of 5 stars

Everything was perfect

Everything was perfect! I got a quick appointment for a test drive, and the entire process from the test drive to purchasing the car was smooth and hassle-free. The dealer answered all my questions thoroughly and delivered the car in excellent, spotless condition. I highly recommend Alexander Völker if you’re looking to buy a car!

12 September 2025
Unprompted review
Rated 5 out of 5 stars

From start to finish, I couldn't be happier.

From start to finish, working with Neroh was an outstanding experience. He was knowledgeable, transparent, and answered every question with confidence. The car was presented in excellent condition and the entire process was smooth and fair.

What stood out most was his professionalism and the trust he built. Communication was clear, there was never any pressure, and I always felt taken care of. I’ve purchased many cars, and this was by far the best experience. I highly recommend Neroh and this dealership.

28 August 2025
Unprompted review

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