mobile.de Reviews 

10,105
•
TrustScore 4.5 out of 5

4.5

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Rated 5 out of 5 stars

I spoke on the phone and via text with Wojciech Kozlowski about a 2023 Dodge Ram 5.7 petrol. He was very prompt and very kind in his responses, patient in answering all the questions I asked him. He a... See more

Rated 5 out of 5 stars

Very detailed information on cars, many filtering options to choose what we want. Possible to contact dealers via email, even if we don't know their true email (they have to specify it when they post... See more

Rated 4 out of 5 stars

I am understanding that sellers are Germans country people but unfortunately I think that English language must be speaking person at least one in place who could reply. Your app available all over... See more

Rated 4 out of 5 stars

Mobile.de worked well for finding and comparing used cars in Germany. Several dealers responded promptly to queries. On the other side: The dealer rating system in mobile.de does not seem to work pr... See more

Company details

  1. Price comparison site

Written by the company

Finden Sie Autos, Wohnmobile, Motorräder und Nutzfahrzeuge bei: mobile.de – Deutschlands größter Fahrzeugmarkt


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

10k reviews

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4.5

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(10,105)

2,322 reviews in the last 12 months

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Rated 1 out of 5 stars

The seller completely lied to me…

The seller completely lied to me because he sent me the Dekra report and told me that the defects I saw would be repaired upon delivery anyway.

On top of that, the vehicle was handed over without the air conditioning working.

After recharging the air conditioning at another garage, it worked for two days and then there was no gas in the AC system again.

They deny all liability for two broken headlights (impossible to see because I signed the documents before even seeing the vehicle), and above all, another car was parked in front of it, which prevented me from seeing the defective headlights properly!

4 July 2025
Unprompted review
Rated 5 out of 5 stars

Highly recommended this dealership

The staff is extremely friendly
The exceptional Andrei was warm, attentive, and approachable. His open body language reflected genuine attentiveness.
Confident in the quality of his vehicle, he doesn't try to make a sale at any cost.
He conveys a natural honesty and answers questions with complete transparency. This authenticity creates an almost immediate sense of trust, which allowed me to make my decision without any hesitation.
I am extremely satisfied

30 June 2025
Unprompted review
Rated 5 out of 5 stars

I came from Greece to buy a used…

I came from Greece to buy a used Mercedes-Benz Sprinter with fridge unit from Janzen Automobile. I was a bit nervous because it’s a long way, but everything went very well.

Mr. Janzen helped me with all the documents and did all the preparation before I arrived. He even helped me find a hotel, so I could just relax while everything was getting ready. The car was ready and just like in the pictures – clean, in very good condition, and the fridge works perfect.

I already bought more fridge units for my business, and this van is a great addition. I plan to buy more refrigerated vehicles in the future and I will order only from Mr. Janzen. He is honest, professional, and very friendly. Thank you for the warm welcome and excellent service!

16 June 2025
Unprompted review
Rated 5 out of 5 stars

Very good aplication

Very good aplication, but you should done more on false advertisement. There are a lot of fake sellers. Every serious company should confirmed all theirs advertisments before advertising.

Best regards

12 June 2025
Unprompted review
Rated 5 out of 5 stars

TOP!

Everything was great — the dealer is a nice guy, even reopened the shop after closing time just for me.

Thank you, my friend.

4 June 2025
Unprompted review

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