My mum brought a handset from Crawley county mall store but realised after 1 week the screen was too small as she has poor sight in one eye! We went into the store to see if there was any chance... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
I can’t recommend Mobilebitz Hereford highly enough. After visiting eight different repair shops, all of whom insisted my Motorola Razr 50 Ultra needed a full screen replacement, Mobilebitz were... See more
Company replied
Went to the Banbury kiosk today to have the screen changed on my very new iphone 15 after the phone had been driven over by a car last week. The screen was completely smashed as was the back. I though... See more
Company replied
I stumbled upon Mobilebitz by accident while in Watford, on my way to the Apple Store to replace a broken iPhone 13. Trying my luck, I popped in to see what they would charge for a scr... See more
Company replied
Company details
- #2 of 17 best companies in Mobile phone repair shop
- #5 of 49 best companies in Mobile Phone Accessory Shop
- #5 of 74 best companies in Mobile Phone Shop
- #1 of 9 best companies in Phone repair service
Written by the company
Mobile Bitz - The UK's Leading Mobile Phone Repair Specialists
Contact info
Unit 8, The Bridge Business Centre Bridge Road, Southall, UB2 4AY, London, United Kingdom
- 02088139930
- admin@mobilebitz.co.uk
- www.mobilebitz.co.uk
4.9
Excellent
163 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 33% of negative reviews
Typically replies within 1 month
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Took my partners phone to this company…
Took my partners phone to this company and bluewater shopping centre and within 2 days the phone screen re broke and kept lifting up and phone seemed even slower than before not worth it for £99
30 September 2025
Reply from Mobilebitz
Hi, We’re really sorry to hear about your experience and that your partner’s phone developed issues so soon after the repair. That’s certainly not the level of service or quality we aim to provide.
We’d really like the opportunity to put things right. Please get in touch with our Bluewater team or email us at sathya@mobilebitz.co.uk
with your repair details so we can investigate this further and see how we can help.
Thank you for bringing this to our attention — we value your feedback and will do our best to resolve this for you.
Kind regards,
The Mobilebitz Team
Great service
Wrong item arrived, I contacted the company wand they couldn’t help more. New case arrived quickly. Very happy with the service
18 September 2025
Reply from Mobilebitz
Hi, Thank you so much for your 5-star review! We’re really pleased to hear that our team was able to resolve the issue quickly and that your replacement case arrived without delay.
We truly appreciate your understanding and kind feedback — great to know you’re happy with the service!
Best regards,
The Mobilebitz Team
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.