Mobilers Reviews 

1,278
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Evaluating 196 reviews, reviewers overwhelmingly had a great experience with this company. Customers often mention that the staff are exceptionally helpful, friendly, and professional, guiding new buyers smoothly through complex policy details without making them feel rushed. People frequently appreciate the competitive pricing, highly straightforward renewal processes, and speedy communication when arranging commercial vehicle insurance policies. Though some customers were dissatisfied with occasional unhelpful interactions, robotic communication, or perceived rudeness from representatives, these negative experiences were less frequent. A few reviewers also noted a complete lack of loyalty discounts for long-standing policyholders who have stayed with the firm year after year.

What people talk about most

Staff

People report positive experiences with staff, highlighting helpful and friendly advisors. Reviewers... See more

Customer service

Clients share positive opinions on customer service, highlighting helpful and professional advisors who make... See more

Service

Consumers find service to be exceptionally positive, praising the helpful and knowledgeable advisors.... See more

Price

Customers had positive experiences with price, consistently reporting competitive quotes and great value.... See more

User experience

Reviewers express great satisfaction with the user experience, highlighting an easy, quick, and informative... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Sinead dealt with my enquiry regarding public liability insurance, its all very new to me but she was extremely helpful and informative and got me exactly the cover I needed. Very happy with the servi... See more

Company replied

Rated 5 out of 5 stars

Every dealing I’ve had with Mobilers insurance has been truly lovely. customer service are always the most happy to help and get everything sorted with efficiency, whilst still explaining everything v... See more

Company replied

Rated 5 out of 5 stars

We have used mobilers for our catering vehicle insurance almost every year for the last 15 years. They have consistently been the cheapest and have provided great service. Their PLI is also very good... See more

Company replied

Rated 5 out of 5 stars

Totally professional. Sinead who dealt with me from start to finish, explained every thing in detail. I didn't feel under pressure or rushed in any way. Sinead answered all my questions and saved me n... See more

Company replied


Company details

  1. #40 of 176 best companies in Insurance broker
  2. #29 of 227 best companies in Insurance agency

About Mobilers

Information provided by various external sources

For over 20 years, Mobilers have been arranging competitive insurance policies for mobile catering for everything from market and restaurants to bouncy castles.

Mobilers


Contact info

4.9

Excellent

TrustScore 5 out of 5

1k reviews

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4.9

All reviews

(1,278)

195 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

This company is very good great value and very efficient

This company is very good, everything is straight forward, and the price is good two
Sam was very helpful

2 September 2025
Mobilers logo

Reply from Mobilers

We're happy to hear that your experience was straightforward and the price was good. We appreciate your kind words and that our team member was helpful! Mobilers insurance.

Rated 5 out of 5 stars

Helpful and swift customer service.

Helpful and swift customer service.

1 September 2025
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Reply from Mobilers

We're happy to hear that our customer service was helpful and swift for you. Thank you for your positive feedback; we appreciate it. Mobilers insurance.

Rated 5 out of 5 stars

Staff on the phone extremely helpful

Staff on the phone extremely helpful

1 September 2025
Mobilers logo

Reply from Mobilers

We're glad our staff was helpful. We appreciate your positive feedback and thank you for taking the time to share. Mobilers insurance.

Rated 5 out of 5 stars

Quick phone call all sorted

Quick phone call all sorted

22 August 2025
Mobilers logo

Reply from Mobilers

We're happy to hear that everything was sorted out quickly. Thank you for your positive feedback; we appreciate it a lot. Mobilers insurance.

Rated 5 out of 5 stars

Sam was great from the initial quote…

Sam was great from the initial quote ,helpfully and informative 👏
I would use mobilers again

27 August 2025
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Reply from Mobilers

We're happy to hear that the initial quote and information were helpful. We appreciate your positive feedback and are glad you had a great experience. Thank you for recommending us! Mobilers insurance.

Rated 5 out of 5 stars

Easy to work with

Easy to work with . Pleasant staff

14 August 2025
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Reply from Mobilers

We're glad you found our staff pleasant and easy to work with. Thank you for your positive feedback; we appreciate it. Mobilers Insurance services.

Rated 5 out of 5 stars

Mobilers insurance always give me first…

Mobilers insurance always give me first clas products and service.

5 August 2025
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Reply from Mobilers

We're happy to hear that you've consistently received excellent products and service from us. We appreciate you taking the time to share your positive experience! Mobilers insurance.

Rated 4 out of 5 stars

Great for catering insurance

Staff were friendly and competent

5 August 2025
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Reply from Mobilers

We appreciate your positive feedback regarding our friendly and competent staff; we are so glad you had a good experience. Mobilers insurance.

Rated 5 out of 5 stars

Great company to work with.

Great service answered all questions I had regarding new policy. The whole process was very easy and no hard selling by staff.

1 August 2025
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Reply from Mobilers

We're happy to hear that our service met your needs and that our team made the policy process easy for you. We appreciate your positive feedback! Mobilers insurance.

Rated 5 out of 5 stars

Quick and spot on

14 July 2025
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Reply from Mobilers

We're glad you found our service quick and spot on. Thank you for your positive feedback; we appreciate it greatly. Mobilers insurance.

Rated 5 out of 5 stars

Great service

Communicative and friendly staff. Very streamlined and efficient.

30 July 2025
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Reply from Mobilers

Hi Ms Groom, We're happy to hear that our staff was communicative and friendly, and that you found our processes efficient. Thank you for your positive feedback! Mobilers insurance.

Rated 5 out of 5 stars

The operative Samantha was excellent…

The operative Samantha was excellent and professional, easy company to deal with .

25 July 2025
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Reply from Mobilers

We're happy to hear that you had a positive experience! We appreciate you acknowledging the operative's professionalism and that you found our company easy to deal with. Mobilers insurance.

Rated 5 out of 5 stars

Really incredible service from…

Really incredible service from Mobilers. I spoke to Sam on this occasion who was an absolutely amazing help! Everytime we have contacted them with any queries they have been really helpful and ensured we get the best possible deal. An absolute gem of a company and they deserve all the praise they receive!

24 July 2025
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Reply from Mobilers

We're happy to hear that you had such a positive experience! It's great to know that our team has consistently provided you with helpful service and ensured you get a great deal. We appreciate your kind words and recognition we will pass this on. Mobilers insurance.

Rated 5 out of 5 stars

We have been dealing with Mobilers for…

We have been dealing with Mobilers for many years now. Everything went plan, at a very competitive rate.
The only downside, quite a long waiting time to be connected to the adviser.

9 July 2025
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Reply from Mobilers

We're happy to hear that everything went to plan at a competitive rate. We acknowledge the long waiting time to connect with an advisor and are working to improve this. Thank you for your feedback. Mobilers insurance.

Rated 5 out of 5 stars

Quick easy phone call all sorted no…

Quick easy phone call all sorted no messing on line 👌

18 July 2025
Mobilers logo

Reply from Mobilers

We're happy to hear that the phone call resolved everything quickly and easily! We appreciate you taking the time to leave us feedback. Mobilers insurance.

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